Ordered a bottle for my friends 21st on the 3rd of January still hasn’t arrived, sent loads of emails which none of them has been answered to. Do not order from this company it’s a scam!
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Ordered a personalised Love Island Water Bottle on 21st June and paid immediately. Despite numerous emails I have only received one reply saying the bottle had been dispatched and would be with me in... See more
Island Bottle- this company have very poor customer service. They do not reply to emails/complaints. I received a bottle with damaged lid, I rejected the item and asked for a refund. They replied once... See more
I ordered 2 bottles on 2nd July! It's now 11th September and still not arrived! I've sent numerous emails chasing them and not had one reply! I've now instructed my credit card company to try and... See more
Company details
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Grab your very own fully customisable bottle inspired by the popular TV show Love Island. Free delivery worldwide!
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Terrible - avoid!!!
Ordered on 24th June, still have not received my item. I have emailed enquiring where my order is, to which they replied with apologies due to high demand and reassured me 'it'll be sent and arrive in 3-5 days' and here I still am... still waiting. Emailed asking for a refund and they are no longer replying. AVOID THIS COMPANY.
DO NOT USE THIS COMPANY THEY ARE A…
DO NOT USE THIS COMPANY THEY ARE A TOTAL SCAM....
Ordered a water bottle on 29th June and did not receive anything for a couple of weeks so e mailed them they responded by saying that the product was high demand so there would be a delay but would get my order dispatched with the next week, weeks went by and I still haven't received anything. I have sent several e mails asking for a refund but they are not responding to these e mails, I have now instructed my credit card company to investigate them.
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