Islander UK Reviews 2,563

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and engaging personalities, making the entire process enjoyable and comfortable. People are delighted with the high quality of the products, often creating beautiful and unique bags that serve as perfect souvenirs. The overall user experience is frequently highlighted as fun, relaxed, and easy to follow, with many appreciating the clear explanations and assistance provided. The various locations are also well-regarded, with consumers finding them charming and conveniently situated. However, some customers also noted a minor inconvenience regarding waiting areas, particularly for those who struggle with standing, as there wasn't always a place to sit while waiting for the workshop to begin.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, friendliness, and... See more

Product

Clients share positive opinions on product. Customers consistently praise the bags, describing them as cute,... See more

User experience

Users describe positive interactions with the experience. Customers consistently highlight the fun, engaging,... See more

Location

People report positive experiences with the various locations. Many customers found the Edinburgh locations,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers were very happy with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience at the Islander workshop! There were so many different options to choose from and you could upgrade your bag if you wished with no fuss. Isaac was friendly and made the buildi... See more

Rated 5 out of 5 stars

This was such a fun experience and completely worth the cost! The bags were so cute and making them was fun and not that difficult! Charlotte and Ellie helped us and they were both so sweet and the vi... See more

Rated 5 out of 5 stars

My girlfriend and I were visiting Edimburgh and find our about this workshop before travelling. We looked at the colour and bag options in advance but there's plenty of time in the workshop to choos... See more

Rated 5 out of 5 stars

Such a fun experience and my purse turned out amazing! Wonderful staff and the workshop ran right on time which made it easy to plan our day.


Company details

  1. Handbags Shop
  2. Shoe Store

Written by the company

Islander® is an Edinburgh-based brand specialising in footwear and accessories. We create distinctive, beautifully crafted designs for men and women using Scotland’s finest Harris Tweed®. We have seven stores in Edinburgh, and one in St. Andrews. Please see a list of our locations below. Islander Flagship - 95 West Bow, EH1 2JP Islander Workshop - 42 Candlemaker Row, EH1 2QE Islander 54 - 54 Candlemaker Row, EH1 2QE Islander Cafe - 37 Marshall Street, EH8 9BJ Islander Canongate - 6 Sibbald Walk, EH8 8FT Islander Arches - Arch 10, East Market St, EH8 8FS Islander Stockbridge, 63 Raeburn Place, EH4 1JF Islander St Andrews - 120 Market St, KY16 9PD. The Islander Handbag Experience offers customers to create their very own bespoke Islander Satchel, during our 1-hour workshop, now open 5 locations in Edinburgh: Islander Workshop - 42 Candlemaker Row, EH1 2QE Islander 54 - 54 Candlemaker Row, EH1 2QE Islander Cafe - 37 Marshall Street, EH8 9BJ Islander Canongate - 6 Sibbald Walk, EH8 8FT Islander Arches - Arch 10, East Market St, EH8 8FS And also in St Andrews.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars

We did the workshop experience at the…

We did the workshop experience at the Marshall Street location with Fiona, Anna and Jane and had such a great time!

Fiona was our main instructor for the day. Our group had people doing various kinds of satchels, backpacks and washbags all at once, meaning the steps differed slightly from bag to bag and Fiona went out of her way to explain the steps and help each person individually.

I originally signed up to make a washbag, but this location only had a rather limited selection of the washbag leather parts and Harris Tweed, so I was kindly offered a discount on any upgrade I would like to make, which I did take them up on.

At this location, there’s a lovely café inside. Anna, Fiona and Jane did offer dairy-free drink options (I chose a Chai Latte with oat milk).

April 9, 2026
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Rated 5 out of 5 stars

Friendly and fun workshop at The Arches

I want to the workshop at The Arches. Michelle did the workshop, with Lauren, they where really friendly, fun and extremely knowledgeable. It was a lovely relaxed experience. Really happy with my bag, and accessories i took away too

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great bag making workshop

Had a lovely time making a bag with Chris and Isaac. Chris was funny, engaging and very informative. Would recommend this to anyone (who wants to make a bag. Probs not if you don't, like)

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Had an amazing time at the Islander Bag…

Had an amazing time at the Islander Bag Workshop! 🎒✨
A big thank you to the fantastic hosts Chris and Isaac for making the experience so enjoyable and welcoming. They guided us through every step with patience, great tips, and plenty of encouragement.

It was such a fun, hands-on session and so satisfying to walk away with a bag I made myself! The atmosphere was relaxed, creative, and perfect for trying something new.

Highly recommend the Islander Bag Workshop to anyone looking for a unique and memorable experience. Thanks again, Chris and Isaac!

April 9, 2026
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Rated 5 out of 5 stars

Amazing experience

Issac and Chris were incredibly nice and helpful, full of useful knowledge about the bags and their heritage! A definate must do!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Very friendly and helpful staff. Great sense of humour, especially Chriss. The experience is fun, interesting, educational and in the end you have a useful souvenir.

April 8, 2026
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Rated 5 out of 5 stars

Fabulous experience

My mother and I attended the workshop today at the Marshall Street store. Fiona and the girls in the cafe were just amazing , so knowledgeable and welcoming. Will definitely be back to build another bag

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

An amazing workshop

My daughter and I had a lovely afternoon at the workshop on Marshall street today. My daughter is only 12, but she loved it. It was a lovely activity to do together. Our host, Caitlin, was amazing. She was very friendly, informative and really supportive helping my daughter with more tricky parts of the bag making. Highly recommend the activity. We really hope to visit again on another trip to Scotland.

April 7, 2026
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