While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Personalised and Unique Gifts Shop - Issy We offer an extensive range of unique, personalised gifts carefully picked by us, a small family run business with a love for personalised items for your loved ones. ‘Issy’ is a Family Business started during the Covid-19 lockdown, Adam being a serial online business owner, Father to Isabella and Husband to Sarah, was inspired by his Daughter to name the business “Issy” after her, and as an idea for his Wife, (who loved gifting personal items to her loved ones) to “go it alone” and put her stamp on the world. And so begins the first chapter of something new, Sarah will be the heart and sole of this new venture
37 Lewis Drive, Wiggenhall St Germans, PE34 3FB, Kings Lynn, United Kingdom
4.5
14 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
prompt reply to emails and help trying to add extra letters on personalisation due to length of name onto a christening bible taking the time to send draft first. Making me feel listened to. Very pleased with bible
Wanted the chocolate dog but with a child with eating restrictions needed to get a different filling and messaged and it was all sorted out
Reply from issy.uk
We were very happy to be able to help! Hope they enjoy it! Thanks for shopping with us :-)
It was pretty quick delivery and the presentation in the net bag was just an extra touch.
Reply from issy.uk
Hi Janine, thank you so much for your 5 star review, as a small business we really appreciate every positive comment left. We are pleased you are happy with your order, and we look forward to seeing you shop with us again :-)
Sarah
Ordered a personalised mirror
It was of good quality and was very reasonable priced
Fast and efficient service and brilliant customer service will definitely be using Issy's again
Reply from issy.uk
We are so pleased you were happy with your order from us, and will look forward to having you shop with us again! :-)
Reply from issy.uk
Thank you for your 5 star review. As a small business we really appreciate every positive comment left and look forward to seeing you shop with us again :-)
Sarah
First time of ordering and really pleased with the process the emails to tell me my order had been dispatched
Gift was wrapped nicely and person I gifted it to loved it 😊
Reply from issy.uk
Hi Rebecca, we are pleased that your first experience with us was a a good one, we wouldn't want it any other way :-)
Thank you for shopping with us, and hopefully you will shop with us again soon. Sarah
Gorgeous vase for Mother’s Day. Quick delivery, excellent communications and packaging. Vase is perfect.
Reply from issy.uk
We are so pleased that you loved your vase Claire, and that you were happy with the level of service and communication you received, as a small business this is highly important to us.
Thank you for shopping with us, and taking the time to leave us a review, it is much appreciated.
Excellent service from issy.uk. The website was easy to use, they have a great selection of gifts and the gift I bought was really lovely, excellent quality and very well received. I definitely use them again and recommend them to friends.
Reply from issy.uk
Thanks for your review Charlotte, we are pleased that you thought we have a great selection of gifts. We hand select all our gifts, and our aim is to make sure you have a good and unique choice for your loved ones. Thank you for shopping with us, and hopefully you will be back again soon. Sarah
This was my second order from this small business and I’m so impressed. I love their range of items, there really is a gift for everyone.
It was a friends special birthday so I had a personalised board made. It was made, dispatched and delivered incredibly quickly. I’m so impressed with the quality and the finish.
Highly recommend and one of my ‘go to’ gift businesses now
Reply from issy.uk
Thanks for your lovely review Gemma, we are so pleased you were happy with your gift, and that this wasn't your first visit. Our aim is to provide a unique variety of personalised gifts for everyone that we ourselves love, so its good we are on the right track! Hopefully we will see an order from you again soon. Take care, Issy UK .
Reply from issy.uk
Thank you Tina, Glad we could give you a top rated service, we hope to see you again soon. And thank you for taking the time to leave us a review, as a small business it is much appreciated. Issy UK
I can’t wait to give my wife her frame with her late mother’s handwriting etched on.
Communication with seller was splendid as needed a little alteration.
Reply from issy.uk
Hi David, we are so pleased you are happy with the frame, we hope your wife loves it too! It was a pleasure to be able to assist. Thank you for shopping with us, and hopefully you will shop with us again soon. Sarah
Lovely item, great quality and exactly as pictured. Great packaging and also speedy delivery. 10/10. Will use again.
Reply from issy.uk
Hi Rosie, we are very pleased that you are happy with the item that you ordered, and look forward to you shopping with us again soon. Also thank you for taking the time to leave us a review.
Reply from issy.uk
Hi Jen, Thanks for the review, We are super happy you are pleased with your order. Look forward to dealing with you again :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
