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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Terrible customer service

I can back up the other review about the customer service. I ordered more than a week ago on a website that advertises same day delivery.
I got no response whatsoever from the repeated emails I sent to their "sales" email address.
Finally an automated response came through saying that it was given to the courier. I would advise anyone to order from a proper Apple shop instead.

March 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Fire everyone in your customer service department

The company sells official Apple products in Bulgaria and is an authorized Premium Reseller. However, its online store service is terrible. I paid for an item, the money was debited, and no one informed me when the order would be delivered. Not only are delivery times not provided, but the online store's customer support phone line goes unanswered for weeks. They need to learn how to communicate with customers and provide at least estimated delivery times. Instead, they remain silent, despite having already taken my money.

October 8, 2025
Unprompted review

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