hoverboards Reviews 

647
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I purchased my daughter a gold swegway for christmas last minute and received it within a few days! Super fast delivery and amazing quality. My daughter and her dad have had great fun on it over Chris... See more

Rated 5 out of 5 stars

I had the best experience ever. their support team was very nice, helpful, and will to go the extra mile

Rated 4 out of 5 stars

Good, safe swegway from reputable company. Arrived later than expected but customer service were prompt when emailed. Had to contact them to get free bag as they had run out, arrived shortly afterwa... See more

Rated 5 out of 5 stars

fast efficient delivery!! board itself is fantastic lots of fun! only thing i should of purchased a cover previously as the board has got quute scratched !! will b ordering another one soon for my... See more

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4.4

Excellent

TrustScore 4.5 out of 5

647 reviews

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4.4

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Rated 4 out of 5 stars

Brilliant fun for the whole family!

We bought a Segway for our son's 8th birthday. He is over the moon. We bought the Bluetooth version so he can listen to his favourite music while he is on the board. All in all it's a great fun for the whole family.

February 20, 2017
Unprompted review
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Rated 5 out of 5 stars

iSegway

Easy to use and simple to charge and operate, its also well made and sturdy. A good all round piece of kit.

February 20, 2017
Unprompted review
Rated 5 out of 5 stars

Swegway

Fantastic board an i got the cart to go with it which has made it unreal fun for all.. had a small issue which was dealt with swiftly without hassle ..

February 20, 2017
Unprompted review
Rated 5 out of 5 stars

Smashing

Excellent customer service and great value for money. All the family taking turns on Christmas Day including a 70 year old.

February 20, 2017
Unprompted review
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Rated 5 out of 5 stars

Swegway

My son bought the Segway from iswegway with his birthday money. Delivery was made within 2 days and he is thrilled with the swegway. Would highly recommend iswegway.

February 20, 2017
Unprompted review
Rated 1 out of 5 stars

Do Not Buy From this company!

Purchased hoverboard and kart for my son for Christmas at beginning of November -they state on their website delivery within 48hours. Received email the next day to say delay in delivery and should be with me the following week. Week later nothing, so rang company told it would be week after. But nothing arrived! Every time I chased order was told another date only for that date to come and go. Then I found the Facebook page (iswegway refund page). The number of members on here who were having problems with this company is unbelievable! I therefore rang the company and requested my money back. It took a lot of phone calls and strong emails but 3 weeks later I finally got my money back but a lot of people on the members page haven't been so lucky.
People have either got goods that are faulty delivered or no delivery at all. They also trade under advance tech, and this was the company named on my credit card statement. Please don't buy from this company.

February 4, 2017
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Rated 1 out of 5 stars

WARNING !!! STAY WELL CLEAR !!

Please people you have been warned. Stay well clear from the company iswegway.com for all the evidence you need visit the Facebook page iswegway refund help page. A page that has been set up for those who have been sold boards that are faulty after very little use. Dont make the same mistake so many others have.
I had a very disappointed child on Christmas day and am still trying to get a refund. Stay clear.

January 31, 2017
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Rated 1 out of 5 stars

Very bad , if you are thinking of buying from these don't

Bought a swegway that broke on the first use , contacted customer service, after many emails and calls that were never answered, they phoned after 3 weeks . They said I wasn't telling the truth and it would never break using it like that ??? Well it did .
When the item was bought they said I would get a free bag , no free bag turned up they said they'd never have offered a free bag . Another ploy to get you in .
Be careful!!!
Update: I do understand that they were closed after Christmas which is why I phoned on 3/1/ three times , different times of the day , The phone rang and then cut off dead. So I emailed . No contact off the company . I took to writing a review on here as in my dealing with this company customer service was shocking !!!! Yes the hole was put in the item ( all photos were taken before ) you explain to a 7 year old that she can't use her xmas gift of santa ?? As for the free bag , I was told on the phone you would never had offers that gift - now it's an over sight !!! Was it an over sight that I was a customer, as when I wrote this review, it was taken down until I could prove I was a customer of yours !!! If you want to talk to me please contact me .

January 11, 2017
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Reply from hoverboards

Dear Helen

We are sorry that you feel the way that you do, and with regards the free carry case that you should have received, we will have one dispatched to you immediately. Please accept our apologies for this oversight.

With regards to your calls not being answered, and you alleging that someone told you that you were not being truthful, we take such allegations very seriously and have looked into this matter. You were contacted by telephone on 3rd, 9th and 11th of January 2017 at 12.50pm, 2.22pm and 2.07pm respectively. Please note that our offices were closed from 23rd December 2016 and re-opened on 3rd January 2017.

The issue you had was due to a crack being sustained due to a collision after first use, and then a self repair being attempted with a drill and glue by a member of your family. Accordingly, owing to self repair, we have stated that we will have to charge for our technicians to repair any technical issues with the board and we understand that you are unwilling to do this. We will continue to communicate with you telephonically until this matter is resolved as we take all of customer's issues very seriously indeed. Accordingly we will contact you again to discuss the matter further and reach an amicable and mutually acceptable resolution. Be rest assured that we will do everything we can to help and feel that direct communication with ourselves, as opposed to posting on public forums, would expedite a conclusion in this matter.

Rated 1 out of 5 stars

Possibly the worst company in the world

In brief, ordered board online mid November paying extra for a Saturday delivery (all money taken straight away), item did not arrive as per the arrangement, 2 emails and a 45 minute wait on hold to customer services later to be told the boards were in quarantine waiting to be tested and would be another 2 weeks, the 2 weeks came and went and again more emails and back on the phone waiting nearly an hour for an answer to be told the items were still in quarantine but should be dispatched within a couple of days, bearing in mind we were heading for mid December at this point and the board was a Christmas gift I was becoming concerned, it took another couple of call before the thing was eventually dispatched and arrived on the 16th of December.
Board was checked for visual damage after delivery but not switched on, Christmas day and the board worked perfectly and still does but does not have the extra Bluetooth function as per our order and was an a more expensive option against the standard board, so once again emails to which we receive replies saying they will call us but never do and now have real difficulty getting through on the phone.
Now I think my only option is to start proceedings for refund through my card supplier
My advice would be to avoid this company at all costs, very poor communications and customer services, they will have you pulling your hair out.

January 11, 2017
Rated 5 out of 5 stars

Boy loves it

Both my son and his father are having some fun on the new swegway.... not sure who likes it the most....

January 8, 2017
Unprompted review

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