Farnell Italia Reviews 

26
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronic Parts Supplier
  2. Electrical Equipment Supplier
  3. Factory Equipment Supplier
  4. Industrial Equipment Supplier
  5. Measuring Instruments Supplier

About Farnell Italia

Written by the company

ACCEDI
Per alimentare il tuo successo, ti forniamo un accesso 24 ore su 24, 7 giorni su 7, ai prodotti di cui hai bisogno, a un'ampia selezione di servizi e a un'assistenza clienti dedicata in ogni fase del processo.
• Oltre 1 milione prodotti in stock
• Oltre 2.000 fornitori leader
• Consegna rapida e affidabile
• Supporto tecnico 24 ore su 24, 5 giorni su 5
• Gamma di prodotti industriali in rapida crescita

ASSEMBLA
Siamo consapevoli di quanto sia importante per te portare a termine con successo i progetti e promuovere l'innovazione. Per questo motivo, ci impegniamo ad aiutarti ad assemblare tutto ciò di cui hai bisogno per dare vita alle tue idee.
• Un team di assistenza clienti dedicato che ti supporta tramite chat online, e-mail, telefono o di persona
• Libreria di risorse tecniche con articoli, white paper, video tutorial, podcast e molto altro
• Consegna rapida e affidabile
• Preventivi rapidi e online
• Strumenti eProc per una gestione efficiente degli ordini e delle spese

AMBISCI
Con Farnell al tuo fianco, aspira a raggiungere nuove frontiere e a innovare come mai prima d'ora.
• Consulenza di esperti, corsi e formazione
• Oltre 3.000 nuovi prodotti aggiunti in media ogni mese
• Ordinando da Farnell, aiuti l'ambiente, le persone e il pianeta
• Oltre 890.000 membri della Comunità element14 con cui connettersi, scambiare idee e condividere visioni

ACCEDI ASSEMBLA AMBISCI

Written by the company

Tutti i componenti di cui hai bisogno per il successo di domani.
Siamo un distributore rapido e affidabile di prodotti e tecnologie per la progettazione, la manutenzione e la riparazione di sistemi elettronici e industriali.

Contact info

3.8

Great

TrustScore 4 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(26)

19 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service and support

Terrible service and support. The order was placed on July 7, with a confirmation sent. After 10 days, the order was still showing as "processing" on the website. I first contacted customer service via chat, which referred me to the phone support line, which then referred me to email support. It turned out that my account had been blocked (even though it appeared active on the website). Customer service said that on the 7th they had sent an email—which I never received—stating that the account was blocked and that I needed to create a new one. I filled out the form, and after several days, they shipped the item.

July 7, 2026
Unprompted review
Farnell Italia logo

Reply from Farnell Italia

Buongiorno Luca,
Thank you for your feedback, we’re very sorry to hear about your experience.
We understand how frustrating it must have been to place an order and then have to chase for updates across several support channels before understanding what had happened. Clear communication and a simple resolution process are important, and we’re sorry this was not reflected in your experience.
We would appreciate the opportunity to better understand what happened and see how we can support you further. If you are willing to share your order reference and contact details with our Italian Customer Service team at vendite@farnell.com, we will be happy to look into this in more detail.
Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Fantastic the tracking which sends an…

Fantastic the tracking which sends an email when delivery is complete in Logistic department in the company

June 23, 2026
Unprompted review
Farnell Italia logo

Reply from Farnell Italia

Buongiorno Claudio,

Thank you for your 5* review, we really appreciate your feedback.

We’re delighted to hear that you found the delivery tracking updates helpful. Keeping customers informed throughout the delivery process is important to us, so it’s great to know this added value for your logistics team.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, product as described.

June 4, 2026
Unprompted review
Farnell Italia logo

Reply from Farnell Italia

Buongiorno Nicola,

Thank you for your 5* review, we really appreciate your feedback.

We’re pleased to hear everything met your expectations and that your order arrived promptly.

Cordiali saluti,
Customer Experience Team

Rated 5 out of 5 stars

Delivery was fast, precise, and rather cheap.

Delivery was fast and respectful of my needings. Shipping was not so expensive as other supplier do. Excellent for my prototyping work.

November 1, 2025
Unprompted review
Farnell Italia logo

Reply from Farnell Italia

Good aftrenoon,

Thank you very much for your kind feedback!
We’re delighted to hear that our delivery met your expectations and that our shipping costs were competitive. It’s also great to know that our products are supporting your prototyping work effectively—this is exactly what we aim for.
We truly appreciate your trust and look forward to supporting your future projects.

Best Regards,
Farnell Customer Service

Show reviews in all languages. (26 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look