I wanted to use a reputable booking agent as I was travelling to an unknown location and needed to rely upon available information. The website made it simple to identify flights and the perfect grade... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At lastminute.com, travel isn’t just what we do – it’s what makes us tick. Born in 1998 (yep, we’re vintage), we’ve been jazzing up online travel ever since. As one of the top dogs in the game, we help over 10 million thrill-seekers a year find their perfect slice of holiday heaven. As the home of Last Minute holiday deals, with us, it's never too late to book that dream trip (and get a great price for it!). These are time-limited Flight + Hotel packages that offer you even bigger savings on a range of curated holidays. So whether you're after a spontaneous sunny beach break or a thrilling city escape, we’re here to make every holiday unforgettable.
lastminute.com - the home of Last Minute holiday deals
Written by the company

- Travel isn’t just what we do – it’s what makes us tick.
- Born in 1998 (yep, we’re vintage), and jazzing up online travel ever since, every year we help over 10 million thrill-seekers find their perfect holiday. With us it's never too late to book your dream trip (and get a great price for it!). We offer flights with over 400 airlines and more than 2 million accommodations worldwide, plus transfers, experiences, car hire and more. And our signature Last Minute deals are known for their exclusive, time-limited savings on a range of curated holidays.
Contact info
Switzerland
- www.lastminute.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to book and competitive pricing
Easy to book and competitive pricing. No issues to report.
Very helpful staff guided me throughout…
Very helpful staff guided me throughout the conversation and help me complete the forms online
For us Barcelona delivered an outstanding city break.
For us Barcelona delivered an unforgettable experience from start to finish.
Our whole trip went smoothly with no travel or accommodation issues at all, which set the tone for a fantastic stay. The city itself has an incredible vibe, lively, warm, and full of character. The people are friendly and welcoming, and you feel that energy the moment you step outside.
The architecture is simply breathtaking. Everywhere you turn there’s another stunning building, and Gaudí’s influence is impossible to miss. His creations add a magical, almost surreal quality to the city that makes exploring Barcelona feel like walking through an open‑air museum.
The accommodation was excellent. Staff were extremely helpful, professional, and genuinely attentive. Breakfast was fresh every morning, with a spotless buffet and plenty of choice. Our room was serviced daily with fresh towels, coffee pods, milk, and bottled water were always replaced. The fridge was perfect for keeping drinks chilled, and everything felt clean, comfortable, and well looked after.
Strongly recommend
Clear and simple information to meet all my requirements, very helpful by following up my booking and boarding in time, keeping boarding passes organised on app with secure access, great to deal with this website again.
May use AI-assist with repliesRead more
The price was the cheapest for the…
The price was the cheapest for the flight i was looking for
Great all round
Great experience
The whole experience was good. Will definitely use again in the future
Very easy to book
Very easy to book. Was able to book everything we needed in one place. Everything was as stated. You can’t ask for more than that!
Hotel was bed bug city
Hotel was bed bug city , dirty,smelly and the food was horrendous I personakly will looking for something better next time

Reply from lastminute.com
Alot cheaper than the main provider for…
Alot cheaper than the main provider for the same experience
Did not give us what we paid for
We booked two nights at the Hotel TRAIANO but they sent us somewhere else for one of the nights- a much smaller room than we booked and not as central as we wanted. This meant we had to miss our colosseum tour the next morning.
I know hotels can get unforeseen problems but we did not get what we paid for. All they offered in recompense was a discount for a future booking; which is a joke as who knows where they would send us next time. I would not book to go to the Hotel TRAIANO as they did not honour their commitment to us and did not offer suitable recompense.

Reply from lastminute.com
So easy to book through lastminute.com
So easy to book through lastminute.com
Kept up to date and were given options for added extras if we wanted. Will definately book through them again
Great deals
Great deal found for a family of 5. Hotel room fit all 5, so no need the hassle of booking 2 separate rooms
It was very bad the plan kom lat snd I…
It was very bad the plan kom lat snd I ost my plan to Danmark we wait at the airport food was very bad and no service

Reply from lastminute.com
Good
Although the room of my hotel was a bit noisy i can't complain one bit for the price i paid. I booked 3 nights in the center of Amsterdam through Lastminute.com and i'd definetly would do book again.
If you're a solo traveler, 420 friendly, looking tobmeet peoplr, play pool, listen to good music and having a bar with everything else around you, then St Christophers for you.
You just need to do the research and things will fall into place.
The negatives though about the app - I think the site makes more profit for the add ons they offer such as they can do check in for you ( there can br a delay in doing it on the day of depature) or there was an error, but thankfull for me i was notified instantly the money was refunded straight away.
Having the add ons can make it abit more Pricey.
Excellent hôtel for Heathrow Airport
Good hôtel within easy reach by public transport of Heathrow terminals so very handy if you have an early departure or late arrival. Rooms were spacious and clean and service excellent.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







