Privalia Italia Reviews 11,777

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 3 out of 5 stars

Unfortunately, my experience was not positive. The items I received were dirty and stained as soon as I opened the package, which clearly shows a lack of quality control before shipping. It’s really... See more

Rated 4 out of 5 stars

Great experience Easy order Fast delivery and good income Good Quality of product and packaging It’s not easy evaluated the product by some photo.

Rated 4 out of 5 stars

I had a good experience. The product I received was in new condition and it matches the picture. The delivery could have been faster but I was told about the delivery date so I was aware.

Rated 3 out of 5 stars

The prices are unbeatable; however, the delivery time was quite long. My first impression was that some of the products didn’t seem completely brand new — although I might be mistaken. They looked a... See more

Company details

  1. Outlet Store
  2. Baby Store
  3. Boot Store
  4. Children's Clothing Store
  5. Clothing Store
  6. Fashion Accessories Store

Written by the company

Vendite fino al -70%: e non è uno scherzo. Vendite inaspettate, sorprese quotidiane, scoperte... questo è quello che ti aspetta ogni giorno sulla app Veepee, leader nelle vendite-evento online


Contact info

3.7

Average

TrustScore 3.5 out of 5

12K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Online shopping at good prices

Online shopping at good prices
Excellent experience, simple and intuitive management.

The only two areas for improvement:
- Multi-brand shopping in a single order
- Shipping costs are very high

February 12, 2026
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Rated 3 out of 5 stars

The prices are unbeatable

The prices are unbeatable; however, the delivery time was quite long.
My first impression was that some of the products didn’t seem completely brand new — although I might be mistaken. They looked as if they had been previously opened or possibly returned, as they were slightly dusty and not in the condition you would expect when taking them out of the packaging for the first time.
That said, overall I believe the brand quality and the discounted prices are fair enough to compensate for the longer delivery time

February 10, 2026
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Rated 3 out of 5 stars

Satisfied with the service

Satisfied with the service, fast and accurate shipping. It's a shame that 13 days passed between the actual order date and the shipping preparation date. For a pair of Braun toothbrushes, this might be a bit too long. I recommend specifying the expected processing time on the website or when confirming the order.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Order of shoes

Good experience, the shoes are likes the Sales post, the price is very conveniente and the lead time has been like the previsioni.
Top!

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Thankyou.
Articles arrived before than expected day, excellent service.
The articles are corresponding exactly as I expected.
Lovely, if something I need again I’ll use Privalia!

January 1, 2026
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Rated 5 out of 5 stars

Satisfied

I recently bought two items and I’m very satisfied with my purchases, Privalia has always respected the shipping times. However, I sometimes don’t buy there because of the shipping costs or because the delivery times are longer than others.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. Affidable.
I often buy clothes for adults and children, since 2018, only once did I have problems with a piece of furniture and they refunded me immediately. From Italy!love it

January 7, 2026
Unprompted review
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