Italyfoodshop.it Reviews 

222
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I ordered 24 pieces of an article, I received 18 the same ones and 6 others without any explaining... Prices are just fine, delivery time from Italy to the Netherlands is perfect !

Rated 5 out of 5 stars

Delivery was not the fastest due to logistics problems in Europe due to the heat. However, when I called them they assured me that everything was on its way. All the goods were packaged very well an... See more

Rated 5 out of 5 stars

Fantastic service from this company and in particularly from Robert! Seamless transaction, shipped within ours from the order and delivered the day after with express shipping. I also ordered the... See more

Company replied

Rated 4 out of 5 stars

Good prices, nice quality, relatively fast delivery and good communication/information prior to delivery.

Company details

  1. Italian Grocery Store

Written by the company

Vendita on-line di prodotti alimentari italiani


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(222)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall very good

Delivery was not the fastest due to logistics problems in Europe due to the heat. However, when I called them they assured me that everything was on its way.
All the goods were packaged very well and I was also given a small gift on top of that.
Will use this website to purchase Italian goods again in the near future!

June 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service from this company and…

Fantastic service from this company and in particularly from Robert! Seamless transaction, shipped within ours from the order and delivered the day after with express shipping. I also ordered the wrong part ( Totally my fault) and had issues fitting one of the spare. They have been happy to send some extra replacement needed without asking for anything and handing out technical suggestions on how to fit properly those spares.

Can't really reccomend them more!

Grazie mille!

June 22, 2026
Unprompted review
Italyfoodshop.it logo

Reply from Italyfoodshop.it

Thanks to you!!!

Rated 5 out of 5 stars

Everything is great


For me, italyfoodshop is the best online shop for italian food and drinks. I am a belgian and my orders come from italy, without any problems. If you have a small problem or questions. Stefano, the owner will do everything necessary to give his customers the best service. I am very satisfied, the shop is great and Stefano is great. Order and enjoy, I would say ;-)

October 4, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

An Italian holiday on line

I am English,retired in France, exploring Italian cuisine.
The staff are knowledgeable, extremely helpful and always ready to give their time to advise about all things food,Italian.
Deliveries to France have always been fast, efficient and always on time.
To visit the online shop is like having an Italian holiday, full of sunshine, colour and excellent genuine Italian food items at reasonable prices.
Always a pleasure, many thanks.

August 21, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommended! Amazing customer service!

I ordered 3 bottles of the same Balsamico vinegar from this shop and received 2 different types of bottles. After talking to their very friendly and helpful customer service, they offered to send new bottles to me so that the product matches exactly what's stated in the product description on their website. The issue with the slightly different product/bottle was most likely caused by the manufacturer himself, but this shop treated me very well and took care of the problem! I will definitely order from them again. Highly recommended!

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

I have ordered a couple of times already and it is always a fast delivery and good service.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Un negozio online esemplare!

Non so parlare italiano correntemente. Scrivo in inglese.
It is the third time that I’ve ordered different products.
They all are very good quality.
The shipping was very fast for all three deliveries and the customer service very kind and helpful.
I can recommend italyfoodshop fully.

October 24, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfetto

Very smooth ordering and payment process. Delivery was painless too and the products were completely as I expected.
Will definitely use their services again.

Processo di ordinazione e pagamento molto fluido. Anche la consegna è stata indolore e i prodotti erano completamente come mi aspettavo.
Utilizzerò sicuramente di nuovo i loro servizi.

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer 🙂

Customer service answers all questions very quickly. This is my third time ordering from Italy Food Shop and I am satisfied. The cheeses came very well packed and a big plus is that a bag of ice was placed in the box with the cheese. I look forward to purchasing again.

June 12, 2023
Unprompted review
Rated 4 out of 5 stars

Allmost perfect

I ordered 24 pieces of an article, I received 18 the same ones and 6 others without any explaining...
Prices are just fine, delivery time from Italy to the Netherlands is perfect !

March 21, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfect!

It couldn't be better, very fast delivery, goods as described, gladly again at any time

February 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look