Honestly had a really good time using Itaobuy. The site was easy to use, updates on my order were clear, and everything came packaged safe. Shipping went smoother than I expected and the prices were s... See more
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Customer support was fantastic very quick with answers and helpful. Pricing and shipping was very good and cheaper than I’ve seen at any other place. Quality of clothes and shoes are good.
The customer service was fantastic and quick to respond. Pricing and shipping was better than any shop I’ve seen before. Good quality clothes and shoes.
Had a friend who ordered from here. It was a gift for me And we compared the Quality of the Hoodie to the real one and it was spot on Customer service and everything 10/10 highly recommend
Company details
Written by the company
iTaoBuy is an e-commerce platform dedicated to providing global consumers with convenient, secure, and efficient cross-border purchasing services. iTaoBuy is committed to helping users easily purchase high-quality products from China, covering categories such as apparel, electronics, home goods, beauty products, sports equipment, and more. Whether you're looking for unique Chinese-made items or affordable global goods, iTaoBuy can meet all your needs. Core Advantages of iTaoBuy: 1. Vast Product Selection: iTaoBuy partners with numerous Chinese merchants, brands, and suppliers to offer users a wide range of products, catering to diverse shopping needs. 2. Easy-to-Use Purchasing Service: Users simply need to search or paste product links on the platform, and iTaoBuy's professional team will handle the ordering, payment, and logistics, eliminating language and payment barriers. 3. Transparent Logistics & Real-Time Tracking: iTaoBuy collaborates with multiple international logistics companies to provide fast and reliable delivery services. Users can track their packages in real-time through the platform, ensuring a worry-free shopping experience. 4. Secure Payment & After-Sales Guarantee: iTaoBuy supports various international payment methods to ensure secure transactions. Additionally, the platform offers comprehensive after-sales services, including return and exchange support, as well as customer service consultations to protect user rights. 5. Personalized Recommendations & Promotions: iTaoBuy provides personalized product recommendations based on users' shopping habits and preferences. Moreover, the platform regularly launches limited-time discounts and special offers, allowing users to enjoy more savings. Why Choose iTaoBuy? iTaoBuy is not just a purchasing platform but also a bridge connecting global consumers with high-quality Chinese products. No matter where you are, iTaoBuy enables you to effortlessly shop from China and enjoy a seamless and efficient cross-border shopping experience. Whether it's trendy fashion, daily essentials, or unique handicrafts, iTaoBuy brings it all to you. Visit iTaoBuy now and start your cross-border shopping journey to discover more surprises and possibilities!
Contact info
China
- itaobuy.com
4.5
Excellent
231 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Love the service support
April 25, 2026
Unprompted review
Everything about itaobuy is amazing
Everything about itaobuy is amazing! They have great deals, cheaper than other shipping agents. Fast delivery and great service.
April 26, 2026
Unprompted review
made my first order they are great if…
made my first order they are great if the delivers will be faster i will be crazy about ordering!!
March 21, 2026
Unprompted review
GREAT CUSTOMER SUPPORT AND QUICKNESS IN DELIVERING
I bought some clothes of this website a week ago and already they are in my warehouse and ready to send them home, they helped me with the process and everything when so smooth
March 10, 2026
Unprompted review
i like the plataform the quality is…
i like the plataform the quality is amazing the best agent to buy
March 4, 2026
Unprompted review
100% scam agent! Don’t use!
Untrustworthy agent, don’t use.
iTaoBuy is a new agent that can’t be trusted.
They scammed me and a lot of other people.
They swap orders, buying other items, giving no refunds. They also scam influencers by not paying them for their work. Don’t use!
February 20, 2026
Unprompted review
amazing stuf ive bought 4 huals asnd…
amazing stuf ive bought 4 huals asnd its realy cheap
January 9, 2026
Unprompted review
The best support i have
The help was so great all the support was great i have a problem with my shipped but the support help me so great and the app is so great
January 9, 2026
Unprompted review
Scammers
Scammers, i have never received my package they are claiming it has been refused whilst tracking does not show that.
Im opening a chargeback with my card company
January 8, 2026
Unprompted review
Should've seen the shipping
I probably should've seen the shipping, but knowing your package price is doubled/tripled when u look at shipping, 50 bucks is outrageous.
not to mention its ONLY for small packages, and without magnets or anything of the sort, if you don't fit your things into that (which mine didn't) it's 75 bucks minimum, next one is 100.
I don't think can get a proper refund without paying back like half of what i spent.
I haven't seen what the discounts offer yet I haven't been able to find any discount codes, but i'm afraid the things I bought won't be able to come to me.
December 31, 2025
Unprompted review
That was just perfect!
December 9, 2025
Unprompted review
The shipping paiment
November 23, 2025
Unprompted review
Really gut quality and procès 😍😍😍 but…
Really gut quality and procès 😍😍😍 but thé shipping is sometime not the best price
November 22, 2025
Unprompted review
Za best in buing things
October 29, 2025
Unprompted review
Very poor quality and slow delivery - not recommended
1 star.
Very disappointing experience with itaobuy.com.
* Delivery took way longer than promised. I was waiting and getting no proper updates.
* When the package finally arrived, the product quality was not what was shown/listed. Cheap material and not worth the money at all.
* I tried to contact support and they were not helpful at all. Instead of solving the problem, they were rude and just ignored what I was saying.
I will not order again from this site. I don’t recommend itaobuy.com based on my experience.
October 25, 2025
Unprompted review
Reply from Itaobuy
We sincerely apologize for your experience.
1. Due to the current peak shipping season, transportation times have understandably increased.
2. We are not the seller, so we do not have control over product quality issues. However, once the item arrives at our warehouse, we will always send you QC photos.
3. Could you let us know your account ID? We can verify the situation.
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