Ordered A Craftman edger on 12/2/2024 for $67 then they charged an extra $5 posted as 2c2pbuyifan Hong Kong HK without permission they sent tracking number coming from Hong Kong using China Express... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never finished order - got some kind of error screen, so I kept trying (ugh) Never received order confirmation. Never received shipping info. Each attempt to order used a different name... See more
Did not deliver the item I ordered on August 14th, 2024! It's not possible to track the status because they do not give you any tracking # or communicate with you about your order!!. Generic email re... See more
We, also, placed an order with Itgaps on August 16. As stated in other comments, we have not been able to receive accurate tracking information nor have we heard when/if we will get our order. No re... See more
Company details
Written by the company
Thank you for choosing Itgaps. Stay connected with our design team at: Design Creations for You LLC Address: 4524 Hwy 39 D-34, Meridian, MS 39301 Email: Support@itgaps.com
Contact info
4524 Hwy 39 D-34, 39301, Meridian, United States
- Support@itgaps.com
- itgaps.com
1.5
Bad
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I find the store reputable
I find the store reputable, I have bought many times, everyone should try it
September 5, 2024
Unprompted review
Advertisement
Be wary of this site for ordering!
We, also, placed an order with Itgaps on August 16. As stated in other comments, we have not been able to receive accurate tracking information nor have we heard when/if we will get our order. No responses to repeated email requests have been answered. Our assumption is that it may be on a slooow boat from China! Still hoping to get it.
August 16, 2024
Unprompted review
FRAUDULENT DO NOT BUY!!!
August 27, 2024
Unprompted review
NEVER GOT MY ORDER.CAN'T TRACT THE…
NEVER GOT MY ORDER.CAN'T TRACT THE ORDER!
September 1, 2024
Unprompted review
Did not deliver the item I ordered on…
Did not deliver the item I ordered on August 14th, 2024!
It's not possible to track the status because they do not give you any tracking # or communicate with you about your order!!. Generic email responses promising a reply within 24 hours, which didn’t happen. PayPal has been contacted and review has been initiated. Stay away from this seller
August 14, 2024
Unprompted review
Advertisement
Must be dealing from the trunk of a car....
No answer on phone
No reply to emails sent to their "support"
In Google maps street view, the address for the company is an apartment complex parking lot.
All the positive reviews are female names raving about football shoes.
August 29, 2024
Unprompted review
Emailed support is a Bot
Emailed support and never heard back...Don't Do It!!!!!
August 21, 2024
Unprompted review
Did not deliver the ordered item
Did not deliver the ordered item. Not possible to track the status. Generic email responses promising a reply within 24 hours, which didn’t happen. PayPal stepped in and refund was initiated. Stay away from this seller
August 11, 2024
Unprompted review
Total waste of time and money
We ordered a playmobil house on August 2 and we emailed them and still no response. This app is a scam. it has been thirteen days and still no package. Don’t waste time shopping there.
August 16, 2024
Unprompted review
Advertisement
never sent battery charger,just excuse Emails
Ordered a battery charger from them on Aug 3,2024
never contacted me about the order number or expected date of shipment. What I got was emails claiming they would soon send me the order # and date of shipment.These guys home address is a rundown 2 bedroom apartment in a Meridian Ms.
The site is a scam don't lose your money to them!
August 3, 2024
Unprompted review
Totally scammers
Totally scammers. Their prices are crazy under normal sites. But you are going to loose the money
August 14, 2024
Unprompted review
Absolute SCAM
Absolute SCAM. "Itgap" listed a Festool product for much less than normal retail. I asked them to contact me via phone call. This is what I got... three days in a row.
"Thanks for reaching out. By this email, we would like to confirm that we received your message; we are happy to help you as soon as possible.
Rest assured that our team will get back to you within the next 24 hours or earlier than that.In the meantime, we'd like to offer some solutions to commonly asked questions:1/ Every order has the Est Delivery Date. The team is working to complete and deliver these orders to you on or before the estimated delivery date."
2/ For tracking a shipment, we recommend following the tracking links from our shipping update emails for the most up-to-date and accurate information. You should be able to find your tracking number in your order confirmation and shipping emails."If you have any other concerns or questions, our team will help you. We'd like you to please keep an eye out for our response soon.Thank you for choosing us, and we hope you have a wonderful day!
NEVER CALLED ME.
DO NOT SEND ANY $$$ TO THIS WEBSITE.
August 8, 2024
Unprompted review
100% a scam your office is apartments…
100% a scam your office is apartments crazy lol y'all address shows apartments
August 5, 2024
Unprompted review
Advertisement
Best Store Ever
February 14, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.