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ITOL Recruit Reviews 365

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, dedication, and supportive approach, making their learning journey pleasant and productive. The user experience is frequently highlighted as intuitive and well-structured, with many people appreciating the clear and easy-to-understand content. The customer service is described as excellent, with fast response times and personalized guidance that helps users feel confident and supported throughout their studies. However, some customers also noted that they needed additional learning materials for certain exams, suggesting that while the provided resources are good, supplementary content might be beneficial for some learning styles. A few other people also felt that the support hours were limited, which occasionally impacted their learning momentum.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, support, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers appreciate the great and amazing... See more

Response time

Clients share positive opinions on response times. Customers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have thoroughly enjoyed the whole course. This is something I wanted to do 20 years ago but never got around to actually do it. And now its time and I am enjoying studying what I only saw cons... See more

Company replied

Rated 5 out of 5 stars

I've only just started a course with ITOL but am very happy with the services do far. They provide great support and clarifications when needed, and can adjust to a busy schedule which is very helpful... See more

Company replied

Rated 5 out of 5 stars

Nothing short of outstanding! Career change with ITOL is like having your personal top adviser on your side. You do your part and the impact is direcred, corrected if necessary, and multiplied. And if... See more

Company replied

Rated 5 out of 5 stars

I've been working with Katy at ITOL Recruit since January and honestly, she's been a breath of fresh air throughout my job search. She always makes time for me, takes the time to answer my que... See more

Company replied


Company details

  1. Training Centre

About ITOL Recruit

Written by the company

We Get You Hired. That's the Promise.

At ITOL Recruit, we specialise in job programmes with a job guarantee. If you're ready to change careers, we'll get you certified, supported and hired.

Our programmes are built for career changers looking to break into IT support, project management, data analysis, business analysis, cybersecurity, HR, and coding. You will receive UK-accredited qualifications, one-on-one support from certified tutors, and direct access to job opportunities through our recruitment team. From training to CVs to interviews, we are with you until you are placed.

We have already helped over 5,000 people get into new roles with starting salaries averaging £30k-£35k. And we're just getting started.

ITonlinelearning Logo

Programmes with a Job Guarantee

We're not new to this. ITOL Recruit is the recruitment arm of ITonlinelearning, an award-winning UK provider with 15+ years of experience helping people transform their careers.

  • 3-month career change – Most learners get hired within 90 days of completing their programme
  • One-on-one support – Work with a Recruitment Advisor who's focused on placing you
  • Career-ready training – Get UK-accredited qualifications backed by industry standards
  • Certified tutors – Receive expert help throughout your studies
  • Job Guarantee – If you follow the process and don't get hired, we'll refund you*

Real People. Real Roles.

Our job programmes are already changing lives. We've placed people into roles with NHS, Sky, NatWest, Google, Ubisoft and more. Every candidate is trained, vetted, and coached to be job-ready from day one.

We build confidence, credibility, and momentum. If you're serious about changing your career and want the structure, backing, and placement support to make it happen, ITOL Recruit is the place to start.

Visit our website today at www.itolrecruit.com and speak to our career advisors via live chat or call us on +44 (0) 1795 504 990.

View Career Programmes
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Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

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Rated 5 out of 5 stars

Online to study in my own time with…

Online to study in my own time with support if needed

January 7, 2026
Unprompted review
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Reply from ITOL Recruit

HC,

We really appreciate you sharing this. Having the flexibility to study in your own time while knowing support is there when you need it makes a big difference. Making the most of that balance shows great self-motivation. Wishing you continued confidence and success as you keep progressing on your learning journey.

ITOL Recruit

Rated 5 out of 5 stars

I did the project management course at…

I did the project management course at IT online learning and it was a very pleasant experience. Ryan and Yvonne are very helpful and always there to guide you in case you need any help.

January 14, 2026
Unprompted review
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Reply from ITOL Recruit

Rohan Balsara,

We really appreciate you sharing this. It’s great to hear that your project management learning journey was such a positive and pleasant experience. Staying engaged and reaching out for guidance when needed shows a strong approach to learning. Wishing you continued confidence and success as you move forward and build on what you’ve achieved.

ITOL Recruit

Rated 5 out of 5 stars

I am nearing completion of my CIPD…

I am nearing completion of my CIPD Level 3 qualification with ITOL, and my overall experience has been very positive. In particular, Pearl provided exceptional support throughout my studies. Whenever I required assistance or faced challenges, she was always available and explained everything clearly and thoroughly. I would definitely return to ITOL in the future to further my studies, and I highly recommend ITOL to anyone considering enrolling on one of their courses.

January 12, 2026
Unprompted review
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Reply from ITOL Recruit

Mohameda Aisha Isaaq,

We’re really pleased you shared this. Reaching the final stages of your CIPD Level 3 qualification is a fantastic achievement, and you should be proud of how far you’ve come. Staying committed through challenges and seeing it through shows real determination.

It’s great to hear you felt supported throughout your journey, and we wish you every success as you complete your qualification and continue progressing in your career.

ITOL Recruit

Rated 5 out of 5 stars

Induction with the tutor

After my induction with the tutor, she left me feeling reassured and less nervous about starting my CIPD Level 3 journey.

January 9, 2026
Unprompted review
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Reply from ITOL Recruit

Ally Mensah,

We really appreciate you sharing this. Feeling reassured and confident at the start of your CIPD Level 3 journey is such an important first step. Taking that leap can feel daunting, and it’s great to hear you’re starting with a positive mindset. Wishing you a smooth, confident, and successful learning journey ahead, you’ve got this.

ITOL Recruit

Rated 5 out of 5 stars

Helpful tutor

I thought my tutor, Steven Crabbe, was very helpful. He always encouraged me to believe in myself and always made himself available for a call and provided me with all the necessary resources and tips to pass all my exams so far.

January 5, 2026
Unprompted review
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Reply from ITOL Recruit

Anthony Boateng,

We really appreciate you sharing this. It’s wonderful to hear how encouraged and supported you felt throughout your studies, believing in yourself is such an important part of success. Making good use of the guidance and resources shows your commitment, and passing your exams so far is a great achievement. Wishing you continued confidence and success as you keep moving forward with your goals.

ITOL Recruit

Rated 4 out of 5 stars

Well detailed course materials.

Well detailed course materials.

Shaun was supportive. Always available to support you if you get stuck.
Kept track of my progress, good motivation tips to support learning a d exam success.

January 6, 2026
Unprompted review
ITOL Recruit logo

Reply from ITOL Recruit

Felista Chinwe,

We really appreciate you sharing this. It’s great to hear that the course materials supported your learning and that you felt motivated and guided throughout your journey. Staying engaged, tracking your progress, and pushing toward exam success takes real commitment. You should be proud of the effort you’ve put in so far, and we wish you continued confidence and success as you keep moving forward with your goals.

ITOL Recruit

Rated 5 out of 5 stars

They understanded my need and guided me what suits me best.

Restarting the career after a long break was very difficult for me. Understanding my situation and guiding me what's best in my situation boosted my confidence. Katy has always listened and replied to all of my questions with lots of patience and understanding. She is very good at her work.

December 19, 2025
Unprompted review
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Reply from ITOL Recruit

SUDIPA DEB,

We’re really grateful that you shared this. Restarting your career after a long break takes a huge amount of courage, and you should be very proud of yourself for taking that step. Gaining confidence again is a big milestone, and it’s clear how much effort you’ve put into moving forward. It’s wonderful to hear that you felt understood and supported throughout the process. Wishing you continued confidence and success as you build this next chapter, you’re absolutely on the right path.

ITOL Recruit

Rated 5 out of 5 stars

Amazing tutor

Since I started my course, I have been in contact with my tutor, Jerry Naido. He is an excellent tutor who explains concepts clearly and patiently. His support has made learning much easier and more enjoyable.

December 15, 2025
Unprompted review
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Reply from ITOL Recruit

Tehreem,

We’re really pleased you shared this. It’s great to hear how much clearer and more enjoyable your learning experience has been, and that you felt supported every step of the way. That progress and confidence comes from your own commitment as much as the guidance you received. Wishing you continued success and motivation as you move forward with your studies.

ITOL Recruit

Rated 5 out of 5 stars

Good course and great options to prepare for the test

It Online Learning's BSC Foundation Course is the actual BSC Foundation Course plus additional questions as well as the availability of an AI assistant who can create further questions to help prepare for the BSC exam. The way the course is constructed worked really well for me as I could easily work through the course and use the questions for revision. What also helped massively were the additional practice sets and the simulation that had a timer on to provide a more realistic idea of what the exam would look like. When I got stuck the tutor and the office were readily available to help me get back on track.

December 19, 2025
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Reply from ITOL Recruit

Ingeborg Bevers,

We’re really glad you shared this experience. It’s great to hear how well the course structure worked for you and that the practice questions and timed simulations helped you feel confident and exam-ready. Using those tools so effectively shows real commitment to your preparation.

It’s also encouraging to know you felt supported whenever you needed guidance, staying on track is no small achievement. Wishing you every success in your exam and as you continue building on the strong foundation you’ve created.

ITOL Recruit

Rated 4 out of 5 stars

I had a very positive experience with…

I had a very positive experience with the learning platform and their recruitment services. The training is well structured and up to date. My mentor was supportive and responsive to questions on time. The recruitment team also provides clear guidance on CV preparation. Thankful to Zoey for being professional, approachable and genuinely invested in helping me become an employable candidate.

December 19, 2025
Unprompted review
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Reply from ITOL Recruit

Precious Maramba,

Thank you for sharing your experience.

We’re delighted to hear that your journey with ITonlinelearning has been so positive and that both the training and recruitment support helped you feel prepared and confident. It’s wonderful to know that Zoey’s professionalism, approachability, and dedication made a real difference in guiding you toward becoming an employable candidate.

We’re proud to have supported you throughout your learning and career preparation and wish you every success as you take the next steps in your professional journey.

ITOL Recruit

Rated 5 out of 5 stars

Appreciate comment

I will like to appreciate everyone who has contributed to my successful completion of this course, I will to appreciate my tutors Mojela and Jerry when of the former is no longer works with you. I sincerely appreciate.

December 20, 2025
Unprompted review
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Reply from ITOL Recruit

Monsurolaide Faniyi,

Thank you for sharing your appreciation.

We’re delighted to hear that your course completion was such a positive experience and that the support from your tutors, Mojela and Jerry, made a meaningful difference along the way. It’s wonderful to know that their guidance and encouragement helped you achieve your goals.

Congratulations on completing your course, and we’re proud to have been part of your learning journey. Wishing you continued success as you move forward.

ITOL Recruit

Rated 5 out of 5 stars

Steven provided exceptional assistance…

Steven provided exceptional assistance in clarifying the PRINCE2 Foundation Course material. The module-specific quizzes were highly beneficial in preparing for the examination.

December 19, 2025
Unprompted review
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Reply from ITOL Recruit

Tiana,

Thank you for sharing your feedback.

We’re thrilled to hear that Steven’s support helped clarify the PRINCE2 Foundation course material and that the module-specific quizzes were valuable in preparing for your exam. It’s wonderful to know that the guidance you received made your learning process smoother and more effective.

We’re proud to have supported your success and wish you continued achievements as you apply your knowledge in your career.

ITOL Recruit

Rated 5 out of 5 stars

Big Ups to Shaun Delaney 🙌🏽

Shaun Delaney gave me very lovely advise close to the time of my Business Analysis Foundation exam.

I applied his suggestions and was able to pass my exams with an A (73%). I really do appreciate all the help and assistance from the various tutors at IT online learning thus far. They e really been there every step of the way in this journey of mine.

Thanks all 🙏🏽

December 18, 2025
Unprompted review
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Reply from ITOL Recruit

Sammy,

Thank you for sharing your experience.

Congratulations on achieving an A in your Business Analysis Foundation exam! It’s fantastic to hear that Shaun’s advice made such a positive impact and that applying his guidance helped you succeed.

We’re also glad to know that the support from our wider tutor team has been there for you throughout your learning journey. Your dedication, combined with the guidance you received, is exactly what leads to success, and we’re proud to have been part of it. Wishing you continued achievements as you progress further in your career

ITOL Recruit

Rated 5 out of 5 stars

Great start to my Learning…

Great organisation to get higher certification and training. I have recently enrolled at ITOL to study CIPD 5 and have undergone a wonderful induction with Pearl. She’s been great, shared all relevant info and explained that since the training is a program, I will receive after support in applying to jobs as well as setting up my CV.

They do not guarantee a Job. But they promise to help set you up to win in whichever industry you choose to pursue.

December 18, 2025
Unprompted review
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Reply from ITOL Recruit

Devansh ,

Thank you for sharing your experience.

We’re delighted to hear that your learning journey with ITonlinelearning has started so positively and that you found the induction process helpful and well organised. It’s great to know that Pearl provided clear guidance, shared all the relevant information, and helped you understand the wider support available throughout the programme.

We’re pleased that the focus on long-term development, including career support such as CV guidance and job application assistance, has given you confidence as you work towards your CIPD Level 5 qualification. We wish you every success as you continue your studies and move forward in your chosen career path.

ITOL Recruit

Rated 5 out of 5 stars

Learned loads and received amazing support!

I signed up to the Coding Career Change programme back in February, and since then have had a great experience with the learning resources and support received throughout.

My consultation call was with Leko, who was helpful and very friendly all throughout. He explained everything very clearly and wanted to make sure I understood all of the information, which I appreciated considering I was still making up my mind at this point.

I have learned many new skills from every module and knew my tutor, Cuan, was only an email away if I didn't understand something. While I rarely requested support, my tutor checked in on me every week or so to make sure I was getting on okay, which I really appreciated. My learning resources contained a lot of information while maintaining a fast-track style to the learning - helpful for somebody like myself wanting to change career.

I am currently in the recruitment phase of my program, where I feel I am in very good hands. My recruitment advisor, Katy, has made me feel confident in the fact that I can secure a new position in a sector I am unfamiliar with. By providing helpful, personalised advice, creating me a high quality, professional CV, and presenting herself as friendly and approachable, Katy has made the recruitment phase enjoyable for me, and I am looking forward to what is to come.

If you are skeptical about the legitimacy of these courses, as these things often tend to seem too good to be true, I assure you there is nothing to worry about. I have found the services to be good value for money, and the career advisors let you know enough to make an informed decision.
I would definitely reccommend ITOL to anybody wanting to make a career change.

February 14, 2025
Unprompted review
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Reply from ITOL Recruit

Harv,

Thank you for such a detailed and thoughtful review. It’s great to hear how much you’ve gained from the Coding Career Change programme and how supported you’ve felt at every stage.

We’re really pleased that your initial consultation with Leko helped you feel informed and confident in your decision, and that Cuan’s ongoing support and regular check-ins kept you moving forward through the learning. It’s also fantastic to hear such positive feedback about the recruitment phase and the confidence Katy has helped you build as you prepare for your next step.

Your honesty about being skeptical at first will really resonate with others considering a career change, and we’re glad we could show you the value and support behind the programme. We wish you every success as you move into the next stage of your new career and thank you for recommending IT Online Learning.

ITOL Recruit

Rated 5 out of 5 stars

IT Online Learning are great

I have been really impressed with the service provided by IT Online Learning, and specifically the incredible support provided by my tutor, Shaun. The self-study resources are well organised and presented, with plenty of practice questions to test your knowledge and understanding. I would have no hesitation booking another online learning course with IT Online Learning and recommending others to do so.

December 17, 2025
Unprompted review
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Reply from ITOL Recruit

Ian McClelland,

Thank you for taking the time to share your experience. It’s great to hear how impressed you’ve been with the course structure and the support you received throughout your learning journey.

We’re especially pleased to hear your feedback about Shaun. Having a tutor who is genuinely invested in your progress makes a real difference, and it’s fantastic to know his support helped you stay confident and on track. Your recommendation means a lot to us, and we’d be delighted to support you again whenever you’re ready to continue your learning.

ITOL Recruit

Rated 5 out of 5 stars

Great support from the team and learning materials!

The experience was great so far, starting with the customer service and the support I received during my studies and before exams. The learning material is quite comprehensive and additional materials were not necessary in my case because I already had some knowledge from my previous studies.

December 12, 2025
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Reply from ITOL Recruit

Daniela Crudu,

It’s great to hear how smoothly your learning experience has been so far. Building on your existing knowledge and working confidently through the material shows strong focus and commitment on your part. Making the most of the support available and feeling well prepared for your exams is a real achievement. You’re clearly approaching your studies with purpose, keep going, you’re doing really well.

ITOL Recruit

Rated 5 out of 5 stars

This is a very well organized training…

This is a very well organized training provider with very useful and helpful study materials. Good customer service and excellent tutor assistance. I would strongly recommend

December 15, 2025
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Reply from ITOL Recruit

Emeka Ezindu,

It’s great to hear how positive your learning experience has been. Engaging with well-structured materials and making use of tutor support shows real commitment to your progress, and that dedication makes all the difference. Your recommendation reflects the confidence you’ve built along the way. Keep moving forward, you’re doing really well.

ITOL Recruit

Rated 5 out of 5 stars

Shaun Delaney was an exceptional tutor…

Shaun Delaney was an exceptional tutor throughout my BCS Business Analysis Foundation programme. His clear guidance and consistent encouragement kept me focused and motivated. His dedication and support had a meaningful impact on my success, and I remain truly grateful. In addition, the courseware provided by the institution was comprehensive and well-structured, covering all aspects required for the programme. I would confidently recommend both the tutor and the institution to anyone pursuing this qualification.

December 5, 2025
Unprompted review
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Reply from ITOL Recruit

Onyinyechi Etunwoke,

Your dedication to completing your BCS Business Analysis Foundation programme really shines through here. Staying focused and committed throughout a qualification like this takes genuine effort, and you’ve clearly given it your all. It’s wonderful to hear how Shaun’s guidance helped you stay motivated at every stage, but it’s your own consistency and willingness to engage with the courseware that led you to this success. You approached the programme with purpose, and it paid off. You’ve built a strong foundation for your future in business analysis, well done on everything you’ve achieved so far. Keep going, you’re on an excellent path.

ITOL Recruit

Rated 1 out of 5 stars

ITOL Recruiter was the reason I joined…

ITOL Recruiter was the reason I joined ITOL as I wanted help with the recruitment process. Unfortunately it’s been the only part of ITOL which has been consistently disappointing.

Since July, I have worked with three recruiters but not impressed. First recruiter did a cut and paste resume job with even basic profile (mobile no, university) and work experience details wrong. Second recruiter was great, redid my resume well but scheduled appointments either did not happen or rescheduled last minute or delayed without notice, which was very frustrating. The third recruiter (that I’m currently with) re-did my resume and it looked worse than my first grad resume (eg: Profile Summary: I’m a … I’m this… I’m that..’ and illogical order of work history etc).

Finally I got resume feedback from two personal contacts and that began to get me interviews. A month on since I started getting interviews and being told we’d be doing mock interviews - and in spite of chasing up on this at least twice, I am yet to practice any mock interviews or hear back on the matter. I was emailed a PDF with the STAR technique etc around the time - it had good stuff but nothing special - just stuff you could easily find on the internet. The weekly catch up calls we were to have happened either.

I did ask about recruiter support process, success rate etc before signing up but I wasn’t able to get much information. ITOL 5 star reviews mainly seem to review the courses and the tutor I had was great.

December 5, 2025
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Reply from ITOL Recruit

RS,

Thank you so much for taking the time to share this feedback with us. I am truly sorry to hear about your experience with the recruitment support team, this is not the standard we aim to deliver, and I completely understand how frustrating and disappointing this must have felt, especially after putting your trust in us to support you through such an important stage of your journey.

What you’ve described around inconsistent communication, missed or rescheduled appointments, delays in mock interview support, and issues with the quality of CV revisions is absolutely not the experience we want any of our learners to have. I want to reassure you that your feedback is being taken seriously, and we are committed to understanding exactly what has happened so that we can put this right for you.

A member of our team will be reaching out to you directly to discuss your concerns in more detail. This will help us investigate properly, ensure you receive the support you should have had from the beginning, and make sure you feel confident and fully prepared moving forward.

Thank you again for bringing this to our attention so openly. We genuinely want to support you and greatly appreciate the opportunity to put things right.

ITOL Recruit

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