iToolab Reviews 1,098

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Many customers praise the excellent customer service, highlighting the quick response times and helpfulness of the support team. The products are often described as effective and easy to use, with many people successfully unlocking devices or transferring data. Consumers appreciate the efficiency of the software, noting that it saves them time and money. However, some customers also noted issues with the product not working as expected, particularly with certain device models or specific unlocking functions. A few other people also felt that the app did not perform its advertised function, leading to dissatisfaction and difficulties in obtaining refunds or support.

What people talk about most

Product

Consumers find product to be ambiguous, with many reviewers reporting that the product worked as advertised,... See more

Application

Reviewers mention ambiguous feedback about the app, with some finding it worked for their needs, such as... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers finding the tools super useful... See more

Customer service

Users describe positive interactions with customer service, highlighting quick responses and helpful... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick replies and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UnlockGo actually works, not like the numerous "free" software which are mostly scams. Yes, they want you to get a subscription. No, you do not have to do that. I purchased an unlimited time licens... See more

Company replied

Rated 5 out of 5 stars

I needed to remove a Google lock on a Samsung tablet and researched ways I could do this. Using a Samsung approved support centre seemed expensive so I tried SamFW which didn’t work for me. Then I tur... See more

Rated 5 out of 5 stars

The software was super easy to use - step by step guides are very clear and i quickly had success migrating my whatsapp from Android to iOS exactly as promised. Only thing that didn't migrate was voi... See more

Company replied

Rated 5 out of 5 stars

iTools make such easy to use utility apps for both android and ios. They offer lifetime subscriptions which is amazing for long term use of apps. Their anygo gps app is next level and amazing at... See more

Company replied


4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Not working

I downloaded UnlockGo for Android and followed your tutorial to remove the Google lock (FRP). Unfortunately, it did not work.

Smartphone is a Samsung Galaxy A53 5G

When I select “All Android Versions (New Method)” and enter #0# via the emergency call option, I access the diagnostic menu. However, when I start the removal process via the PC, I do not receive any prompt to authorize USB debugging. I have tried three different cables, multiple USB ports on my PC, and even a different computer, but it still does not work. Instead, I receive an error message.

I then attempted to unlock it using the Android 12 method, since the Samsung Galaxy A53 is running Android 12. When I am on the Google lock page and use UnlockGo, it shows that the process has failed. This happens with both methods.

Unfortunately, I am unable to bypass the Google FRP lock. Therefore, I kindly request a refund for my subscription
Software didnt work

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

The location spoofing product works as…

The location spoofing product works as long as your real location isnt moving sometimes it stops working even without movement so i would give it 4/5 customer service is 5/5 tho super fast replies.

March 19, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Akhy Potter,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 1 out of 5 stars

Faulty software and terrible service

Tried everything to get the software to work and got nowhere. Emailed the company for help and they just kept referring me to the FAQ. They later offered me a 35% refund which they never honored and told me to buy a new subscription. A complete waste of money.

March 9, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear William Zavah
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 1 out of 5 stars

Not working product

March 12, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Janina Gečienė
I apologize sincerely for the inconvenience caused.
We have refunded.
Please check your account.
Thank you!

Rated 5 out of 5 stars

Everything is excellent

Everything is excellent, thanks to the support body

March 11, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Luis Segovia,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

Perfect

Perfect! Thank You!

March 1, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Андрей Подгурский,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

So far so good

So far so good. Wasn’t sure to buy it but now I wanna buy a lifetime one. The best thing that you can use the spoofing on your phone. 100% recommend to buy it

February 27, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Sang Pham
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 1 out of 5 stars

Watsgo does not work and no support answer

I bought the lifetime for watsgo licence and it is not working. The backup does not happen, and the Suport does not answer for 5 days, since the first email I've sent....and there is no chat.

February 27, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Rubens Barreto
We are sorry for the inconvenience caused.
We have provide a solution via email.
Please check.
iToolab Support Team

Rated 5 out of 5 stars

WORKS PERFECT

February 26, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Travis,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

works great

February 26, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear FrankTaylor,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 1 out of 5 stars

This "phone service" is a SCAM

This "phone service" is a SCAM. They claim they can unlock any phone. Then once you pay, you get sent to a screen that says "your device is not supported". Once you click the refund tab...guess what? NO REFUNDS

February 24, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Pompano Pats
We are sorry for the inconvenience caused.
We have provide a solution via email.
Please check.
iToolab Support Team

Rated 5 out of 5 stars

Itoolab got the job done for me

Itoolab got the job done for me. After reading and understanding how to work the program it was fairly easy. First time ever using a program like this and it worked great just like they said. I have no more use for the program anymore so I canceled my subscription but if ever needed again this is where I will go because it works. Thanks Itoolab!

February 16, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Glenn,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 3 out of 5 stars

They never reply back to the emails

They never reply back to the emails , I have sent many ! Don’t even waste your time or money . Scammers!!!

Update they did reply back , weeks later and refund me .

February 10, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Sophia Cruz
We are sorry for the inconvenience caused.
We have provide a solution via email.
Please check.
iToolab Support Team

Rated 2 out of 5 stars

GONE DOWNHILL

man, anygo/itools used to be so good. A > B and you get to choose which mode. if you chose walking mode theyll change the route to walking paths, and if you chose car mode theyll make you go on the freeway.
But now, even if you choose car mode, they make you travel the route as if youre walking but at 100km/hr (no freeway).

February 17, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

Great customer service

February 17, 2026
Unprompted review
iToolab logo

Reply from iToolab

Dear Sara,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

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