Saint John's Road, DA14 4HD Sidcup, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Support and Service Company
  2. Business and IT Consulting Agency
  3. Cloud Storage Service
  4. Computer Security Service
  5. Data Recovery Service

Written by the company

ITRM Ltd is a privately owned Managed Services Provider, based in Kent and Bristol. We offer a comprehensive suite of services in IT Support, IT Consultancy, Cyber Security, Data back up, Cloud services, Voice & Data Connectivity, Web Design & Development. We deliver rapid response times with AI driven threat protection to keep your business secure, we also have our own in-house Cabling and Relocation team to move you to a new office or upgrade your existing set up. For 27 years, ITRM has delivered reliable and customer-focused It solutions across the Southeast, we offer bespoke digital transformations and cybersecurity services to enhance your IT structure. We have clients across every sector and many Charities. Our services can enhance your existing IT set up or we can fully manage it for you if you do not have your own internal IT department. Winners of the Bexley Business Awards, Business of the Year , Best Customer Service & Best Legacy Business 2026


Contact info

  • Saint John's Road, DA14 4HD, Sidcup, England, United Kingdom

  • 02083083300

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ITRM has been invaluable

ITRM has been invaluable, they have genuinely helped transform the way we manage our IT and security.

As a conveyancing law firm, we are regularly targeted by fraudsters, so having robust and reliable systems in place is critical. ITRM has given us real peace of mind in this area. They have taken the time to understand our business and have worked closely with us to ensure that the licences and systems we have are not only fit for purpose, but truly effective in protecting us.
What has stood out is their ability to balance security with cost efficiency. They have successfully reduced spend in certain areas, allowing us to reinvest those savings into further strengthening our overall security position.

The team at ITRM are trustworthy, responsive and consistently go the extra mile. They don’t just react to issues — they proactively advise us on emerging threats, industry trends, and the steps we need to take to future-proof our business.

They are far more than an IT provider; they are a strategic partner who actively supports our growth and long-term success.

May 18, 2026
Unprompted review
ITRM Limited - Sidcup logo

Reply from ITRM Limited - Sidcup

Hi Karen,
Thank you so much for your incredibly kind and thoughtful feedback, it really does mean a lot to us.
We understand just how critical security and reliability are for conveyancing firms, so it’s great to hear that our approach has given you that peace of mind. Taking the time to truly understand your business is something we place a huge value on, and I’m so pleased this has come through in the support you’ve received.

I’ll be sure to pass your lovely comments on to the team, they will really appreciate it. And as always, we’re here to support you as your business continues to grow.

Thanks again for your trust and partnership,
Liz

Advertisement
Rated 5 out of 5 stars

Charlton Athletic + ITRM

Charlton Athletic have been working alongside ITRM for a number of years. Great management team, great service team. Short and sweet we continue to have a great working relationship and that's testament to the hard work of all at the business. A football club isn't easy to manage, but ITRM make it that little % easier.

April 7, 2026
Unprompted review
ITRM Limited - Sidcup logo

Reply from ITRM Limited - Sidcup

Hi Jamal,

Thank you so much for taking the time to leave such a lovely review. It really means a lot to us.

We’re proud to have worked alongside Charlton Athletic for so many years, and your kind words about our management and service teams will be genuinely appreciated by everyone involved.

We truly value our relationship with you and look forward to continuing to support the club for many years to come.

Best wishes,
The ITRM Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look