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Rated 1 out of 5 stars

Total rip off, bought the stealth bomber but it had broken wires for taillight, lcd displlay not working, no paper, 1key no tools, Paid 4k for it to drive 6 miles and pack in (controller) after a... See more

Company replied

Rated 5 out of 5 stars

Top quality scooters got the red lightning pro and it’s great drives so smooth and easy to get set up, My young lad broke my charger and they were on the ball to get me a new charger sent out next d... See more

Rated 5 out of 5 stars

A song once said "I'm on a gorgeous glide" and this is how I feel every time I step on my Dark Knight Pro Max that I bought from It's electric. Top speed of nearly 50MPH means that I now only arrive o... See more

Rated 1 out of 5 stars

Shocked with how terrible everything has been with this company. No tracking given even when asked for. No customer service. No instructions with bike. Charged import duty on delivery... See more

Company replied

Company details

  1. Electrical Appliance Wholesaler

Written by the company

We our a premium retailer of electric scooters and electric bikes based in the United Kingdom.


Contact info

3.2

Average

TrustScore 3 out of 5

60 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top quality scooters got the red…

Top quality scooters got the red lightning pro and it’s great drives so smooth and easy to get set up, My young lad broke my charger and they were on the ball to get me a new charger sent out next day delivery!

Thanks again mate if your thinking about getting a E scooter here is definitely the place to go

October 30, 2022
Unprompted review
Rated 5 out of 5 stars

Lightsaber scooter is top of the line

Just bought myself a new lightsaber scooter from here and it is truly amazing. Haven't saw this scooter available anywhere else which I love. People keep asking me where I got it from everywhere I ride so I feel like the coolest kid on the block even though I'm in my late 30's now with 2 kids. Will 100% visit here again to get scooters for the kids in the near future.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

I had been planning on getting one of…

I had been planning on getting one of these for a while and I couldn't be happier with the product.

Scooter was brand new, in full working order, and instructions were provided.

I would highly recommend this company to anyone interested in acquiring an e-bike or scooter.

Absolutely superb!

September 22, 2022
Unprompted review
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Rated 1 out of 5 stars

I ordered an electric scooter for my…

I ordered an electric scooter for my partner as a birthday present. The cost of the scooter cost £875 and after 2 weeks my parcel still has not arrived. I enquired about the delay via their web chat and told it will arrive next week. I asked for a tracking number and told I would get on on Monday. I asked for a refund I was told no. I then looked into the company and realised that it’s electric uk is not a uk based company. Despite stating scooter could have been collected from Liverpool. When looking at the website closer I started to see things were not quite what they seemed. I felt like I had been scammed. I contacted them via email as there is no phone number. I told them that they either need to provide a tracking number or a refund if the scooter hadn’t yet been dispatched. I also told them that if they couldn’t provide either I would report to the police, my bank and right a review on every platform warning others to say away. All of a sudden the money was refunded. I’m lucky I got my refund. But have read other reviews where similar things had happened. Stay away!

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Red lightning pro

Really impressed with my purchase from itselectric.Brilliant customer service, scooter is very well built. You get a lot for your money. Would 100% recommend

September 16, 2022
Unprompted review
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Rated 5 out of 5 stars

Birthday present for 17 year old

Recently purchased an electric scooter from Itselectrikuk for my 17 year old lads birthday. Customer service was professional and helpful with providing me various options for my price range. Delivery was quick with no issues concerning the scooter that Robert has been inseparable from, really appreciate the good quality service for a reasonable price and would recommend to anyone.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service couldn’t…

Brilliant customer service couldn’t help me enough. More than happy with my product Dark Knight Pro, very durable machine. Would recommend itselectricuk to all. She rides like a dream !

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

A gorgeous glide

A song once said "I'm on a gorgeous glide" and this is how I feel every time I step on my Dark Knight Pro Max that I bought from It's electric. Top speed of nearly 50MPH means that I now only arrive on time everywhere I travel to. The horn is loud enough that I could attract attention internationally and the acceleration sound makes me feel like I'm in Star Wars. With lights and a myriad of other safety features to lock the bike up and stop theft, I honestly couldn't be happier. To top it all off the customer service was 10/10 and with free delivery!!! Will 100% be purchasing more items from this store in the future!

April 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Amazing service 10/10 E scooter arrived…

Amazing service 10/10 E scooter arrived extremely quicker and customer service was extremely helpful in answering any questions I had about my purchase after it arrived

Would highly recommend to anyone interested in purchasing an electric bike or E scooter

April 6, 2022
Unprompted review

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