Ordered a St George cup and coaster for my wife,items were delivered in perfect condition and looked really good ,delivery was really quick and very happy with the 1st class service from Handmade for... See more
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I have ordered twice from this company now and been impressed both times. They often release new products, have great prices and social media offers too. Speedy delivery for such personalised items. I... See more
Company replied
I cannot speak highly enough about this company. Bill and his team went above and beyond with my order that was incredibly poignant and time sensitive. The gift turned up promptly in excellent condit... See more
Company replied
I ordered a personalised bracelet for my daughters 8th birthday. I placed the order weeks before hand thinking delivery would take ages. The braclet came within a few days of placing my order! The pac... See more
Company replied
Company details
Information provided by various external sources
When it comes to personalised gifts, we believe in the power of handmade. Crafted with care, engraved by our own fair hands and sent to you with love from us
Contact info
United Kingdom
- 020 3587 7880
- team@itshandmade.co.uk
- itshandmade.co.uk
4.8
Excellent
395 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect
I absolutely love my bracelet, the quality is so gorgeous, I even ended up ordering another one! Very unique, amazing personal service and speedy delivery. Thank you so much
November 9, 2020
Reply from Its Handmade
Hi Beth
Firstly let me thank you for this fantastic 5 star review. We are thrilled to hear much you love our products and the quality of them. We really appreciate you choosing to shop with our small family run business Its Handmade.
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Reply from Its Handmade
Hi Andrett
Thank you much for leaving our company this fantastic 5 star review, we are thrilled to hear how happy you are with our personalised embroidered products.
Thank you for shopping with Its Handmade.
Beautiful items!
Beautiful items that came quicker than expected. Would 100% buy from them again :)
November 8, 2020
Reply from Its Handmade
Hi Jess
Thank you for leaving our company a wondeful 5 star review, we are thrilled to hear you love our products just as much as we do.
We look forward to your next order.
Kindest Regards
Its Handmade
Ordered a bracelette for my daughter…
Ordered a bracelette for my daughter came very quickly and its beautiful she will love it cant wait to see her face when she sees it
Will definitely be ordering from you again soon
November 8, 2020
Reply from Its Handmade
Hi Roberta
Thank you so much for choosing to order with Its Handmade, it means so much to our team to hear how happy you are with our companies products and services.
Kindest Regards
Its Handmade
Very Happy
Just received a personalised key ring and I love it! Came really quickly too. Would definitely recommend
November 7, 2020
Unprompted review
Reply from Its Handmade
Hi Debbie
Thank you for taking your time to leave our company this great review. We are pleased to hear you are happy with our products and our speedy delivery.
Kindest Regards
Its Handmade
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Beautiful items!
My third time ordering from its Handmade now, and every times been amazing. All items have arrived so quickly, and everything I’ve ordered has been beautiful! Will definitely be ordering more bits! X
November 6, 2020
Reply from Its Handmade
Hi Hannah
It means so much to our team at Itshandmade to hear that this is your third order with us. We really do appeciate you leaving this 5 star review and recommending us.
Thank you so much for shopping with us Hannah.
I ordered a personalised key ring as a…
I ordered a personalised key ring as a Christmas gift. It arrived really quickly, within a couple of days, is really good quality and much bigger than I was expecting. I'll definitely look at other products from itshandmade in future.
November 5, 2020
Unprompted review
Reply from Its Handmade
Hi Anthony
Thank you for this great review. We are thrilled to hear how happy ou are with the quality of our products and our speedy delivery.
Thank you for shopping with us.
I have just received my 3rd order of…
I have just received my 3rd order of bracelets and they are very well made. I ordered them and they arrived in 2 days. Brilliant quality great for gifts.
Thank you it’s handmade
October 30, 2020
Unprompted review
Reply from Its Handmade
Hi Jamie
Thank you so much for this fantastic review, it means so much to our team at itshandmade to hear this is your third time ordering with us. We are thrilled to hear how much you love our products.
Thank you for shopping with us.
Kindest Regards
Its Handmade
Reply from Its Handmade
Hi Ellie
Thank you for this great review. It means so much to our team to hear that you are thrilled with our products.
Thank you for choosing to shop with Its Handmade.
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Really didn’t look like it did on the…
Really didn’t look like it did on the picture not happy with it and chose not to use it I was disappointed
October 19, 2020
Reply from Its Handmade
Hi Jessica
We are sorry to hear that you are disappointed with your order. We would like to know more about this situation and make things right. If you could please email our customer service team on team@itshandmade.co.uk.
We look forward to hearing from you.
Reply from Its Handmade
Hi Katrina
Thank you for taking your time to review our company with a great 5 star review. We are thrilled to hear how pleased you are with our products and the quality of them.
Thank you so much for shopping with Its Handmade.
Although a name was missed from my…
Although a name was missed from my gift. The company quickly readdressed this issue and also compensated me for the postage and gift wrapping.
Excellent service, even when an error was identified.
Thank you
October 13, 2020
Reply from Its Handmade
Hi Phil
We do apologise about this and we are glad to hear you are happy with how this issue has been resolved as customer experience and satisfaction is are number 1 priority here its Handmade.
Thank you so much for shopping with Its Handmade
Lovely gift sent in a good time 👍
October 13, 2020
Reply from Its Handmade
Hi Helen
We are glad to hear you had a brilliant experience ordering with us and you are happy with our products.
Thank you for shopping with Its Handmade.
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So happy with my bracelet and great…
So happy with my bracelet and great customer service getting my delivery out quicker than normal. Thank you.
October 12, 2020
Reply from Its Handmade
Hi Sarah
We really appreciate you supporting our family run business with a wonderful 5 star review. It means so much to us to hear how happy you are with our products and services.
Kindest Regards
Its Handmade
little engraved hearts
Fantastic little engraved hearts really lovley quality an fast delivery more than Happy with them
October 10, 2020
Reply from Its Handmade
Hi Wendy
We love to hear how happy you are with our personalised products and also with our speedy delivery. Thank you for shopping with Its Handmade and reviewing our company with a wonderful 5 star review.
Reply from Its Handmade
Hi Kimberley,
To hear how how pleased you are with our services means so much to us as customer experience and satisfaction is our number 1 priority here at Its Handmade.
Thank You for shopping with us Kimberley.
Ordered two personalised name…
Ordered two personalised name bracelets. Super fast delivery and products are exactly how I wanted. Definitely recommend!
October 10, 2020
Unprompted review
Reply from Its Handmade
Hi Carly
Firstly let me thank you for taking your time to leave us a fantastic 5 star review, it means so much to our team. We are thrilled to hear how happy you are with our super speedy delivery and our personalised woven bracelets.
Kindest Regards
Its Handmade
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Reply from Its Handmade
Hi Varrie
Thank you so much for taking your time to review our company with a fantastic 5 star review. We are pleased to hear how happy you are with our products and services.
Kindest Regards
Its Handmade
Beautiful!
Beautiful. Always happy with my orders from Its Handmade. Thank you!
October 7, 2020
Unprompted review
Reply from Its Handmade
Hi Lucy
Thank you so much for this wonderful review, it means so much to us to hear how happy you are with our products and services.
We look forward to your next order.
Kindest Regards
Its Handmade
Lovely
Lovely bangles, very well made and super quick delivery. My 3rd order, really pleased. Thank you. XXX
October 6, 2020
Unprompted review
Reply from Its Handmade
Hi Caroline
Firstly let me thank you for taking your time to leave us this wonderful 5 star review. We are thrilled to hear how pleased you are with our products and services.
Thank you so much for shopping with Its Handmade.
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