Ordered a St George cup and coaster for my wife,items were delivered in perfect condition and looked really good ,delivery was really quick and very happy with the 1st class service from Handmade for... See more
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I have ordered twice from this company now and been impressed both times. They often release new products, have great prices and social media offers too. Speedy delivery for such personalised items. I... See more
Company replied
I cannot speak highly enough about this company. Bill and his team went above and beyond with my order that was incredibly poignant and time sensitive. The gift turned up promptly in excellent condit... See more
Company replied
I ordered a personalised bracelet for my daughters 8th birthday. I placed the order weeks before hand thinking delivery would take ages. The braclet came within a few days of placing my order! The pac... See more
Company replied
Company details
Information provided by various external sources
When it comes to personalised gifts, we believe in the power of handmade. Crafted with care, engraved by our own fair hands and sent to you with love from us
Contact info
United Kingdom
- 020 3587 7880
- team@itshandmade.co.uk
- itshandmade.co.uk
4.8
Excellent
395 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Items arrived timely
Items arrived timely, beautiful detail, lovely presentation boxes and personalised note
July 21, 2020
Unprompted review
Reply from Its Handmade
Hi Sarah
Thank you so much for this lovely review, reviews like yours mean so much to our team here at Its Handmade. We are so pleased to hear you had a brilliant experience ordering with us and to hear how happy you are with our products and presentation.
Thank you Sarah for ordering with Its Handmade
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Personnalised reusable face masks
Ordered 4 individual personnalised facemasks for myself and my family, after seeing the company pop up on my Facebook. Due to the covid pandemic orders are probably taking longer than usual, but in my experience they came in less than a week of ordering them.
The quality of the masks is great and the personnalised names too. I wasn't looking forward to having to wear a mask, but having seen these, I'm happy to wear one to help in the prevention of the spread of the virus. They arrive packaged individually in small plastic sealed bags.
Also I found that on the website they have a chat icon, which before I ordered my masks I asked them a few questions, and all my questions were answered promptly.
I would highly recommend this company for reusable personnalised facemasks, they offer a few different colours and styles.
July 21, 2020
Unprompted review
Reply from Its Handmade
Hi Andrea
Thank you so much for your kind words and this fantastic review. We are ecstatic to hear how thrilled you are with the quality of our new personalised face masks.
Thank you for choosing to order with us.
Kindest Regards
Its Handmade
Lovely item
Lovely item, very happy with the quality. Very quick delivery thank you
July 20, 2020
Unprompted review
Reply from Its Handmade
Hi Julie
We are thrilled to hear how happy you are with our products and the quality of them. We really appreciate you taking your time to leave our company this great review.
Thank you for choosing to order with us.
Kindest Regards
Its Handmade
First time ordering with your company…
First time ordering with your company and it won’t be the last my bracelet is very good quality and I love it will defo order from you again
Thank you
July 20, 2020
Unprompted review
Reply from Its Handmade
Hi Natalie
Firstly let me thank you for taking your time to leave our company this wonderful 5 star review. It means so much to our team to hear how thrilled you are with our bracelets and the quality of them.
Thank you for choosing to order with Its Handmade and we look forward to your next order.
Kindest Regards.
Just loved
Great bracelets, amazingly fast we get them for all of us kids ages 1, 4 and 7 and they’ve been using it since day 1 with no problem, highly recommended!!!!
July 17, 2020
Unprompted review
Reply from Its Handmade
Hi Marian
Thank you so much for your kind words and your time for leaving us this outstanding review. It means so much to us to hear how much you love our new woven friendship bracelets.
Kindest Regards
Its Handmade
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I brought this for my daughter
I brought this for my daughter. It came very quickly and in a lovely box.
Thank you
July 4, 2020
Unprompted review
Reply from Its Handmade
Hi Debbie
Thank you so much for taking your time to leave our company this wonderful review. We are thrilled to hear how pleased you are with our company and products.
Kindest Regards
Its Handmade
Simply perfect! 🌟
Simply perfect!
Easy to order, quick delivery and a beautifully personalised present.
Thank you so much 😊
June 29, 2020
Unprompted review
Reply from Its Handmade
Hi Ally
Thank you so much for your kind words they mean so much to our team. We are so pleased to hear how thrilled you are with our company and our products.
Thank you for shopping with us Ally.
Its Handmade
Fast shipping
Fast shipping, product as described. Well made, very happy thank you
June 25, 2020
Unprompted review
Reply from Its Handmade
Hi Jessica
Thank you so much for taking your time to leave our company a brilliant 5 star review it means so much to our team. We are thrilled to hear how happy you are with Its Handmade.
Kindest Regards
Sarah
Great customer care and a great company.
June 22, 2020
Unprompted review
Reply from Its Handmade
Hi Lauren
Thank you very much for taking your time to leave us this lovely review. We are pleased to hear how thrilled you are with our company.
Kindest Regards
Its Handmade
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Reply from Its Handmade
Hi Debbie
Thank you so much for taking your time to leave our company this wonderful review. We are thrilled to hear you love our personalised bracelets and we look forward to your next order.
Kindest Regards
Its Handmade
3rd order I've placed since November…
3rd order I've placed since November 2019 with this company. Great service, quick to complete orders & great product. I would highly recommend.
June 15, 2020
Unprompted review
Reply from Its Handmade
Hi Alison
Firstly let me thank you for choosing to order with Its Handmade. We are delighted to hear how pleased you are with our company's services and products. Thank you for taking your time to leave our company this fantastic 5 star review.
Kindest Regards
Its Handmade
Mom & daughter bracelets
My gift was engraved by Bill & I'm very pleased with my purchase & will definitely buy from here again. I purchased the mom & daughter bracelets & even had a free engraved box as a first time customer. The parcel was well packaged to protect it whilst in transit. Excellent experience!
June 12, 2020
Unprompted review
Reply from Its Handmade
Hi Mandy
Firstly let me thank you for taking the time out to share your experience with us. Bill is very talented and truly a gem to have on our team! We are thrilled to hear how happy you are with our products as customer satisfaction is our number 1 priority.
Kindest Regards
Its Handmade
Ordered a ‘this granny belongs to’ key…
Ordered a ‘this granny belongs to’ keyring for my mum. It was despatched super quick and we are thrilled with it. The hearts are really nice weight and fantastic quality. Would definitely recommend
June 11, 2020
Unprompted review
Reply from Its Handmade
Hi Emily
Thank you so much for taking your time to leave our company this wonderful 5 star review. We are thrilled to hear you love our products just as much as we do.
Thank you for choosing to order with Its Handmade.
Kindest Regards
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Very quick service
Very quick service, lovely item many thanks
Will be ordering again
May 29, 2020
Unprompted review
Reply from Its Handmade
Hi Natalie
Thank you for taking your time to leave our company a lovely 5 star review. We are thrilled to hear you love our products and also our speedy delivery service.
Thank you for choosing to order with us Natalie and we look forward to your next order.
Easy to order and fast delivery
Easy to order and fast delivery. Item was a bit overpriced but I was happy to pay as it was a unique gift.
May 27, 2020
Unprompted review
Reply from Its Handmade
Hi Martin
Thank you for taking your time to leave our company a great review. We are pleased to hear you found the unique gift you was looking for and that you are happy with our speedy delivery service.
Kindest Regards
Its Handmade
Absolutely beautiful 100% recommended
I ordered matching bracelets for myself and my son.. after looking everywhere for them I come across this company and it was so easy and simple to place the order they have so much you can add to for just so liitle price and also so many different colours to choose from which is amazing. After placing the order I was so excited for them to come and it was fast delivery, I opened them today and I absolutely love them.. They come in a beautiful little white box with an engraved message on it which for the price is amazing.. When I opened it I couldn't believe how nicely packed and so much thought put into it all from the packaging to the bracelets them selves, I will definitely be ordering again and will definitely be recommending this company to friends and family, thank you so much for making myself and my son very happy with this purchase x
May 26, 2020
Unprompted review
Reply from Its Handmade
Abbey we cannot thank you enough for your kind words it means so much to our small family run buisness. Customer experience and satisfaction is our number one priorty here at Its Handmade so your review means a lot to us. We are thrilled to hear how happy you are with our products, services and speedy delivery. Thank you for choosing to order with us and we look forward to your next order.
Kindest Regards
Its Handmade
The gift I bought was lovely and was…
The gift I bought was lovely and was well received. Had one problem because I did not want the heart on the item. Customer services said I had not requested that I did not want the heart. There is nowhere on the order form to give that option so went back to them. I can now say they replaced the item and I received it the next day. Perhaps a small adjustment to their order form would put the matter right. Apart from that it is lovely and would use them again.
May 11, 2020
Unprompted review
Reply from Its Handmade
HI Jenny
Thank you for taking your time to leave our company this review , we are thrilled to hear you love your personalised gift and we do apologise about the misunderstanding but happy to hear our team resolved this issue for you. Thank you for choosing to order with Its Handmade.
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Amazing
Amazing, couldn’t be happier with my order ! Will definitely recommend and order again thank you !
May 8, 2020
Unprompted review
Reply from Its Handmade
Hi Jasmine
Thank you so much for this wondeful review we are thrilled to hear how happy you are with our company and look forward to your next order.
Kindest Regards
Sarah
Received my order today with thanks
Received my order today with thanks. Fast delivery. Fantastic customer service. Extremely happy with my purchase and a nice little upgraded surprise. Thank you so much, will be back again.
May 5, 2020
Unprompted review
Reply from Its Handmade
Hi April
Thank you so much for your kind words and this fantastic review. We are thrilled to hear how happy you are with our company. Customer satisfaction is our number 1 priorty so it means so much to our team. We look forward to your next order.
Kindest Regards
Its Handmade
Personalised Bookmark
I purchased a personalised bookmark as part of an end of term/end of Primary School gift for my son's teacher. It's beautiful and so unique, lovely message received with package too.
Would definitely recommend 🌟 🌟 🌟 🌟 🌟
April 21, 2020
Unprompted review
Reply from Its Handmade
Hi Tracey
Thank you so much for this wonderful 5 star review with such kind words we really do appreciate it. We are over the moon to hear how happy you are with our products and services.
Thank you for choosing to order with us Tracey.
Its Handmade
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