It's Watch Time - Designer Brand Outlet Reviews 2,627

Easy to Order. Lovely presented watch at a great price. My son was very happy.

Delivered on time. Amazing service.

The watch was really lovely. I bought for my new husband wedding present.
Great quality watch delivered quickly without fuss. Would highly recommend! :)

Delighted. The watch arrived the next day in perfect condition. Its beautiful!

Very well packaged. Good quality item.

Will definitely reccomend itswatchtime.

My watch arrived in under 24 hours of ordering it and im so happy with my purchase! and this was the best price.

The watches that I ordered arrived very quickly, well packaged and in prime condition. This is a very AUTHENTIC and TRUSTWORTHY website that sells watches at a good price. No complaints at all. :)

I am thoroughly impressed with the craftsmanship of this gold watch. It exudes luxury and refinement, and the timekeeping accuracy is unmatched.

I highly recommend this watch store! The wide range of watches available caters to different styles and preferences. The secured delivery ensures that my purchases are protected, giving me peace of mind when ordering online.

I highly recommend this watch store for their wide variety of choices and the added touch of nice packaging.

Sent me a broken watch and refused to help when I contacted them.

Avoid these cowboys at all costs.
Bought a Boss watch and within 2 weeks it was loosing time and the seconds had didn't match with the seconds on the watch face.

Sent back and recieved the 'repaired watch' after a month wait.

Have since had the battery changed from Timpsons and the watch looses time again.
Watch engineer suspects it is a fake boss watch.

Learned my lesson of buying the cheaper option online!

Just been informed by Gucci Europe that my watch is a counterfeit after sending it in to be serviced! Avoid these scammers at all costs! Trading as IWT Global on eBay as well, avoid.

I bought a Lacoste Ladies watch in Jan 2021 wore for the first time last month. The claps came on, lucky I did not loose it. I'm unable to wear the watch. I have called the customer no but no response, you are directed to email which I have still no response. I'm now wandering if they are still in operation? I have purchased from them before with no issues
However this watch cost over £100.00 so I need to return it for a replacement Anyone bought from them lately???

Purchased an Armani watch with 1 year warranty for my Grandad for father's day. As the watch was not initially worn for a few months the fault (broken shoulder internal) was not highlighted untill he went to a jewelers to get it fitted. Since emailing 'its watch time' with an explanation and a clear photo the customer service has been utterly useless and have said that only when the watch has been to an appropriate Armani store (156 miles away) for them to provide with a letter confirming the clear fault, only then will they 'consider' repairing the faulty product they provided.

Service - 0/10
Product - 0/10
Reccomendation - AVOID!!

The company is a fraud. They send you faulty watches and then they make up days of warranty, like every single piece has different days of warranty. It doesn't make any sense. They are not serious. Be careful and stay away from them.

They act dodgy with me, when I got the watch they offered 2 years of warranty but doesn’t work like this I wish anyone could help me

We sent my Michael kors ladies watch back for repair under the warranty back on December 1st they said 10-15 days. On 17th December emailed them asking for update they said another 10-15 days.. it’s now 14th jan and nothing! I searched for my watch in their site and they don’t sell Michael kors watches anymore... they also won’t refund. Should I be worried!!

Good, fast service thank you

Edited:
Since giving my husband his gift, upon trying on his new watch he had an issue with the watch strap as it kept coming undone rendering it useless. He took it to have some links removed as thought it was because it was too loose and the weight of the watch was causing it to undo.
I emailed customer services who asked me to send video confirmation of the faulty clasp which I did, only to be told that as it was after the 45 day warranty for clasps they couldn't do anything about it but I could pay to have it fixed. They also would not refund or exchange as the watch has to be in all original packaging, unworn and without any links removed.
BEWARE! DO NOT ORDER UNLESS YOU WILL BE GIVING AS A GIFT OR USING WITHIN 45 DAYS SO THAT YOU CAN CHECK IF YOUR WATCH IS IN GOOD ORDER BEFORE THE WARRENTY RUNS OUT!!!!

So in short, because I decided to buy my husband his anniversary gift early and have it gift wrapped I am being penalised for being sent a faulty watch that I was unable to check upon receiving due to opting for their gift wrapping service.

My watch got damaged and asked them to repair my watch free of charge. Unfortunately the warranty finished and they decided not to fix my watch for free of charge and decided to rip me off by charging me £60. I won’t be ordering from them again 😡

RIP off!
They sent me a watch which my husband has been unable to wear because the strap is faulty and he cannot adjust it to fit him. When I returned it they said that the strap is not covered by the warranty and offered to repair it for £30!! But it was sent faulty. What a bunch of liars! Don’t use them.