itsyourplace Reviews 

This management company does absolutely nothing for homeowners. We bought a place in CommonWealth Drive and have been left completely ignored and undervalued as a homeowner. We have had so much antisocial behaviour in front of our property, complained countless time with nothing being done. Have to keep our windows and door closed as the noise from kids kicking and throwing balls is unbearable. My mental health has now been damaged. We had kicks running in the halls , who managed to open our door even though we has it locked. We had to install a ring camera for our safety. We have been threatened with killing us, called a white racist bi**h. The front of our building is littered and not cleaned up. Flowerbeds in front destroyed, trees damaged where now we have some just hanging on. I no longer go out to my balcony as kids and parents threaten us. A lot is coming from Nokes but other buildings as well, even though throughout the estate have green grass and a park. This area is concrete not safe. They should remove the benches that face our home as this is causing us issues. People are afraid to speak up and this issue has been going on since Covid, yet nothing is done. I’m now trying to get those who own homes to kick this company out and hire one that actually protects its homeowners. We should not to live in fear. The football hits our balconies, windows and now they charge us each month to maintain other people properties as they are not maintaining ours. I have video , pictures of how we have to live. Anyone I know , I tell them not to buy where this company manages.

I have been really impressed with the efficiency and responsiveness of itsyourplace. Documentation is clear and information transparent as well as facilitating the introduction to additional services such as insurance.

The team managing the apartment blocks are friendly and responsive and there is also an on-site manager for the residents if required.

The accommodation I rent is first class and I have been very happy to be a tenant and have renewed for another 12 months which is probably the best reference I could give.

If it is unfurnished accommodation you are looking for I recommend fully itsyourplace for Ashwood Park, Winklebury, Basingstoke

My son and I have been getting support and help from Rob over an issue we faced. Having hit stone walls at every other approach, Dan made it his mission to help and sort our problem. Just as the first matter was resolved a second one arose. Rob never once acted anything other than in a highly professional manner and secured a very positive result in both cases. His determination, positivity and helpfulness were only beaten by his work ethic. Really appreciate the work Rob did and hence the very positive impression we now have if the company because of him.

We were promised the world by a Mike Haines and all we’ve seen is poor service & no responses to queries. Now our gardens are all overgrown, the gutters are down and still nothing. Awful managing agent steer clear. JP in Bracknell (leaseholder)