Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this le... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
switched from SKY Fibre to Ivertec’s Fibre 500 package and couldn’t be happier. So many black spots throughout the house with SKY and Ivertec’s coverage has allowed the whole house to enjoy fast speed... See more
It was a very pleasant experience from start to finish and our broadband is working perfectly. Would highly recommend. The process was simple, where I emailed the company and they sent out an engineer... See more
All staff I interacted with were very helpful. the process was pretty straightforward. the only small hiccup was on installation but that was to do with the set up previously installed in the house. I... See more
Company details
- Internet Service Provider
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
Written by the company
Ivertec are a professional, customer-focused organization, with over 12 years’ experience in the broadband industry. We’re committed to helping you choose the best broadband service available while providing a local, tech-friendly support service. Ivertec specialize in providing rural broadband to Co. Kerry and North Cork. If you are living in an area that is waiting for Fibre, Ivertec can provide your home with high-speed wireless broadband. A lot of homes in Kerry and North Cork now have access to Fibre Optic broadband which is brought to your home from the roadside. Ivertec also provide this service as well as being the primary reseller of the newly delivered National Broadband Plan which is currently being rolled out by National Broadband Ireland.
Contact info
Provincial House Caherciveen, V23 EH70, Cahersiveen, Ireland
- (066) 947 8811
- info@ivertec.ie
- ivertec.ie
4.7
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good support experience.
March 31, 2026
Prompt service very helpful staff and…
Prompt service very helpful staff and at least phones are answered and issues are dealt with and explained
March 19, 2026
The quality of the internet is good
The quality of the internet is good, I can finally stream without interruption
March 23, 2026
Had issues with my computer and found…
Had issues with my computer and found Arlene very helpful. The problem was sorted
March 27, 2026
Unprompted review
Engineers where fantastic
Engineers where fantastic. Customer support are fantastic. Upgraded from wireless broadband to fiber once it was in are area. Can't fault Ivertec
March 26, 2026
Fantastic customer service
Fantastic customer service . Had an issue with our booster system when we had our fibre installed . Ivertec really went above and beyond to try and fix the issue which they did. I've never got this level of customer support off the bigger service providers so I'm very happy that I went with a local business. Thanks Arlene for the help
February 9, 2026
Unprompted review
Friendly staff contactable by phone…
Friendly staff contactable by phone always willing to help and explain any queries
January 27, 2026
Very good and prompt help from the call…
Very good and prompt help from the call center
January 27, 2026
Found them good to deal with but issues with broadband
Found them good to deal with, ie picked up phone promptly and delievered modem the next day after I asked for it.
However the broadband modem, situated downstairs does not reach the bedrooms upstairs so I still have to keep my original provider
January 27, 2026
Very efficient and very friendly and…
Very efficient and very friendly and patient staff.great back up service.
January 16, 2026
Been using it for a few months works…
Been using it for a few months works great no issues
November 7, 2025
Outstanding service
Nothing was too much trouble for any of the staff that answered me on the phone they were so kind and helpful it was a joy to be able to talk to someone unlike the other operators in same line of business's Thanks again Tim
December 29, 2025
Technician Sean was very helpful and…
Technician Sean was very helpful and did he best to do a neat job and worked hard in the rain.
December 29, 2025
From my first conversation with the…
From my first conversation with the company they went above and beyond to get us connected before Christmas. I dealt with several people and each and every one of them were amazing. Our connection is fantastic
December 29, 2025
Excellent choice form start to finish…
Excellent choice form start to finish absolutely hassle free
December 29, 2025
Although the install took a few weeks
Although the install took a few weeks. On the day everything went smoothly. The broadband service is very good. Thank you
December 29, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.