iVisa Reviews 68,969

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and speed of the service, often noting how straightforward the application process is. Many appreciate the quick response times and efficient processing, making their overall experience smooth and stress-free. People also praise the helpfulness of the service, especially when compared to the difficulties encountered with official government websites. However, some customers were dissatisfied with the pricing, feeling that the service was too expensive, particularly when compared to official channels which are often free or significantly cheaper. A few reviewers also mentioned issues with the website, specifically struggling to upload or take acceptable photos of their passports, and some felt the website's presentation could be clearer.

What people talk about most

User experience

People report positive experiences with user experience. Many customers found the application process to be... See more

Service

Customers had positive experiences with service, often praising its speed and efficiency. Many reviewers... See more

Price

Customers consistently express dissatisfaction with the pricing. Many reviewers report paying significantly... See more

Website

Consumers find website to be ambiguous. Many reviewers report confusion between the company's website and... See more

Response time

Users describe positive interactions with response times, frequently highlighting the speed and efficiency of... See more

Based on these reviews

Rated 4 out of 5 stars

It was a little bit difficult to to navigate due to various requirements, maybe before the start of the application, there was a list of what will be required to complete the application, for example,... See more

Rated 4 out of 5 stars

I stumbled upon the link went thru the process. I didn't think had to pay but I can understand if people decline. The form completion however was easy to do very direct. Let me know when it will be re... See more

Rated 4 out of 5 stars

Easy, timely and frequent updates on progress. I thought this was the official Gov. site. Now I am concerned if this is a acceptable document??

Rated 4 out of 5 stars

Just a little pricey. Your site also looks just like the Official Brazil site, so we were a bit shocked when we had to pay so much more than we're used to. My fault for not digging deeper but oh well.... See more


Company details

  1. #8 of 16 best companies in Visa Consultant

About iVisa

Written by the company

iVisa is a private online travel document service with over 12 years of experience helping travelers apply for visas and other travel authorizations easily and securely. We’re not a government agency.

Millions of travelers choose iVisa for convenience, speed, and support throughout the application process. To provide this service, we charge a service (processing) fee in addition to any government fees. This fee covers access to our easy-to-use website and mobile app, step-by-step guidance, document and photo validation, 24/7 customer support, support in 14+ languages and more.

iVisa offers multiple processing options: Standard, Rush, and Super Rush. Faster options mean our team reviews and prepares your application sooner to help ensure it is complete and error-free before submission. By reviewing your application for accuracy and completeness before submission, iVisa helps prevent delays caused by errors or reprocessing, which can result in faster overall approval compared to applying on your own.

We understand that travel plans can change. Our refund policy is designed to be fair and transparent, with eligibility depending on application status and timing. Full details are available here.

Our goal is to simplify international travel by providing clear information, reliable service, and responsive customer support at every step.

Apply Now

Or download iVisa's iOS App

Click or scan the QR code below:

iVisa.com QR Link

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

69K reviews

5-star
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Rated 1 out of 5 stars

The cost is quite high

The cost is quite high, almost AUD 280 for two travellers. We recommend checking the price before beginning the application.

April 14, 2026
Unprompted review
iVisa logo

Reply from iVisa

Thank you for reaching out! We couldn’t locate your order in our system. Could you please send us an email at experience@ivisa.com with your order number and the email associated with your iVisa account? We’d love to assist you as quickly as possible. Looking forward to your message!

Rated 1 out of 5 stars

Double check what you are being charged…

Double check what you are being charged before submitting your charge card so you aren't paying exorbitant prices

April 14, 2026
iVisa logo

Reply from iVisa

Thank you for choosing iVisa and for sharing your feedback about our services. We’ve sent you an email with all the relevant details regarding your case to the email address registered on your iVisa account.

We truly value the feedback you’ve provided and will ensure it is passed along to the appropriate teams for further review. Your input helps us enhance the overall customer experience.

Wishing you a wonderful week ahead! If you need any further assistance, our support team is always here to help.

Warm regards, Specialized Support Team
iVisatravel.com

Rated 1 out of 5 stars

Absolute Scam! Charging you 100 euros for a free service

I was redirected to this webpage thinking it was an official government application page for applying for visas. Suddenly I'm asked for credit card information. I click auto fillout, before I start thinking "hang on, why would a government website ask for credit card information". Do I stop, and start doing research.. turns out iVisa takes 50euro PER PERSON for a process that is 100% free to apply to.. I then get a message on email saying my request isn't complete, and they can't process my request without me completing it.. I phone my bank to find out THEY'VE ALREADY CHARGED ME 120 EUROS FOR A SERVICE I HAVENT COMPLETED, AND A TRANSACTION I HAVENT APPROVED!

Now, the one redeeming factor here, is that the company actually responded quickly to (although through AI response) and gave me a refund receipt fairly quickly. Now I sat receipt, because even though it only took them 2 minutes to withdraw a 120 euros from my account, I still only received a promise that it would take them 14 days to return it..

If you read this, DO NOT USE THIS COMPANY! They offer a service that is completely free of charge, pretending they are the real website to use it. They may give you an apology and a quick willingness to refund (Meanwhile you have to wait two weeks for the actual refund), but they know what they are doing. They are cheating well meaning people out of honest money, by pretending they are something which they are not. DO NOT WASTE YOUR MONEY!!!

April 14, 2026
Unprompted review
iVisa logo

Reply from iVisa

Thank you for choosing iVisa and for sharing your feedback about our services. We’ve sent you an email with all the relevant details regarding your case to the email address registered on your iVisa account.

We truly value the feedback you’ve provided and will ensure it is passed along to the appropriate teams for further review. Your input helps us enhance the overall customer experience.

Wishing you a wonderful week ahead! If you need any further assistance, our support team is always here to help.

Warm regards, Specialized Support Team
iVisatravel.com

Rated 4 out of 5 stars

very easy to complete

very easy to complete. Said it would take 24 hours and that was cutting it close to our flights so I paid to expedite. Had the approval within 30 minutes!!!

April 14, 2026
Rated 4 out of 5 stars

Brazil Visa Service

Easy, timely and frequent updates on progress.

I thought this was the official Gov. site. Now I am concerned if this is a acceptable document??

April 12, 2026
Rated 1 out of 5 stars

I can not believe people would review…

I can not believe people would review this second rate company more than a one star. There was an issue with my application and it took them 16 hours to resolve when I paid for a quick 4 hours turn around. In the end I had to apply with someone else so I could get in to Phillipines.
Run away.

April 14, 2026
Unprompted review
iVisa logo

Reply from iVisa

Dear George,

We're sorry to hear about your experience. Please note that an email containing all relevant information regarding your case has already been sent to you.

We truly appreciate the feedback you’ve provided. It will be forwarded to the appropriate teams for further review, as we continuously work to improve our products and the overall customer experience.

Wishing you a great week ahead. If you need any further assistance, our support team is available and ready to help.

We’re here for you,
Specialized Support Team, iVisa.com

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