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Ivy Rx Reviews 

7,550
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,531 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and dedicated customer service team for consistently providing prompt, polite, and professional assistance during every single interaction. Reviewers truly appreciate the remarkably quick response times and efficient service whenever they have questions, need guidance, or want help managing their ongoing orders and accounts. However, some people mentioned experiencing occasional issues with product shipping temperatures, melted ice packs, or confusing instructions regarding prescribed dosages. A few reviewers also noted persistent frustrations regarding delayed responses from medical support teams or difficulties resolving specific product concerns with customer representatives.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting that representatives are quick to... See more

Customer service

Customers had positive experiences with customer service, consistently praising helpful and responsive agents... See more

Response time

Users describe positive interactions with response time, frequently expressing satisfaction with how quickly... See more

Service

Consumers find service to be positive, highlighting quick, attentive, and professional assistance that... See more

Product

Clients share ambiguous opinions on product experiences, as some reviewers praise the medication for helping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jess was awesome! Very professional, patient and polite. As well as being very responsive, (always getting back to me in a timely manner) and making sure all instructions were clear, being sure to ans... See more

Company replied

Rated 5 out of 5 stars

Rinard did an amazing job helping me with my shipping delay. They were incredibly helpful, responsive, and made sure I understood what was going on every step of the way. They also provided great supp... See more

Company replied

Rated 5 out of 5 stars

I needed help adjusting my dose and making sure I wasn’t getting billed twice since I tried to postpone shipment until I was able to get the correct dose. Sai was so kind and helpful! They were able t... See more

Company replied

Rated 5 out of 5 stars

The company does a great job checking in with clients, making sure their treatment plans are benefiting them. They also do a great job staying connected in case something may arise and you need to spe... See more

Company replied


Company details

  1. Weight Loss Service
  2. also in
  3. Doctor
  4. Health and Beauty Shop
  5. Health Consultant
  6. Online Pharmacy
  7. Online Prescription Medication Vendor

About Ivy Rx

Written by the company

Ivy

Weight Loss & Longevity Care. Online.

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Ivy Rx is an online telehealth provider offering prescription GLP-1 weight-loss medication (semaglutide and tirzepatide), longevity therapies, and physician-prescribed supplements - delivered without insurance through U.S.-licensed clinicians and FDA-registered pharmacies. Founded in 2023, licensed in all 50 states.

What Ivy Rx offers

GLP-1 weight-loss treatment
Semaglutide and tirzepatide (compounded), plus GLP-1 microdosing protocols.
Longevity & performance therapies
Peptides (Sermorelin, Tesamorelin), NAD+, Glutathione, and additional supplements.
Shipping
Free, discreet delivery from an FDA-registered pharmacy, arriving in 2-3 business days.
Support
Message a licensed care team member directly, with responses typically within 1 hour.
Tracking
Manage your treatment plan and monitor progress through the Ivy Rx patient portal and mobile app.
Get started

How it works:

Every plan is built around your specific goals and monitored by your care team throughout treatment.

1 Complete an online questionnaire
Answer a few questions about your health, lifestyle, and goals.
2 Clinician reviews your info
Your information is reviewed by one of our clinicians the very same day.
3 Prescription approval
If approved, your prescription is filled and shipped to you fast and free.
Smiling Ivy Rx patient

Ready to get started?

Get prescription-grade weight loss and longevity care, online, without the stress.

Get started

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(7,550)

5,253 reviews in the last 12 months

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nad

Rated 5 out of 5 stars

Why Ivy RX Is the Brand I Actually Recommend 🤍 Experience

This is another brand I have tried with my GLP-1 journey. I tried in person with a brand in Austin TX a wellness center on West William Canon called “Envy” I’m never going to go back to this place ….it was awful to wait for a long time in the waiting room, plus the time driving, each time I had an injector I had someone different, I honestly love my peptide to be delivered at home.

There was when I discovered IVY TX I get asked constantly which wellness brands are actually worth it, and Ivy RX is one I don’t hesitate to answer with. This isn’t a “try it once, post about it” situation this is a brand I’ve used, trust, and keep coming back to.

What makes Ivy RX stand out is how comprehensive it is. It’s not just a GLP-1 company they cover NAD+, glutathione, B12, and their weight loss line with semaglutide and tirzepatide, plus support for hair loss and other wellness essentials. Everything ships straight to your door, and the whole process from consult to delivery feels handled by people who actually know what they’re doing.

One thing I want to talk about specifically: B12. If you’re on a GLP-1, you already know appetite suppression is the whole point but that also means you’re naturally eating less, which can mean fewer nutrients coming in. B12 helps fill that gap. It supports energy production, red blood cell formation, and nervous system function, and a lot of people find it takes the edge off the fatigue that can show up during a GLP-1 journey. Having it built into the program instead of something you have to source separately is genuinely one of the smartest parts of how Ivy RX designed this.

I’m also at a point where I’m curious to expand what I try next I’ve got my eye on sermorelin as part of my longer-term wellness routine, and honestly, knowing Ivy RX’s team and process, they’d be the first place I’d look into it with.

At the end of the day, I don’t recommend things I haven’t lived with. Ivy RX has earned a real spot in my routine, and I recommend it with my full, personal experience.

August 26, 2026
Unprompted review
Ivy Rx logo

Reply from Ivy Rx

Hi Yenis, thank you so much for taking the time to share such a detailed and thoughtful review of your journey with Ivy Rx! We are thrilled to hear how much value you’ve found in our comprehensive wellness approach—from the convenience of home delivery to our integrated B12 support during GLP-1 therapy. Knowing that Ivy Rx has earned a permanent place in your routine means the world to us. When you're ready to explore sermorelin or any other wellness options, our team will be here to guide you every step of the way!

Rated 1 out of 5 stars

False information was provided.

The product was shipped in an insulated container with sticks inside, assuming these sticks were at one time frozen? The presentation of the package was great. The importance of keeping the product chilled seems to be very clear to them… or does it??
When received, the NAD+ was at room temperature, at best. Took 4 attempts to try to cancel the membership or for the company to ship a chilled one. This is all Due to the fact that the product is not as effective when exposed to non-chilled environments (IVY Dr. confirmed this). My money was just as effective when they received it as it was when I sent it, should the customer get the same courtesy? I’m not familiar with their QC, but it’s obviously not as high of a priority as marketing or packaging. Assuming it would cost less to ship the product overnight or next day then the amazing packaging. Other options, ship with dry ice, or ship unmixed. What really made me VERY concerned is when a support representative informed me that the pharmacy makes your NAD+ special so it can withstand warm environments for shipping. This was absolutely absurd that this was sent to me in an email, because it’s obviously not true. Definitely a liability on their part. I requested a formal document showing this new evolutionary finding, but no documentation exists. This is where they finally cancelled my membership. Let’s see if they reimburse me my subscription money back. Oh, I have to pay for the warm NAD+. Apparently getting refunded for that is not an option, even when I told them I can ship it back. But, because of their lack of QC it may be beneficial to the population that I don’t send it back for them just to send it to someone else. Me paying for a bottle that’ll end up in the garbage is way better than someone paying / using (at the time they receive it) ineffective NAD+. If I don’t get reimbursed, I’m coping and pasting this on every site and platform I can review this company. Mainly because of the flat out false information about their product being able to withstand warm environments due to a certain pharmacy that makes their product special. Disgusting. Show me proof, and I’ll remove this review.

June 12, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for sharing this detailed feedback. We’re sorry for the frustration this caused and appreciate the opportunity to clarify. We take Transparency, Safety, and Trustworthiness seriously in how we handle product storage and shipping, and our pharmacy follows strict stability and handling guidelines that may allow certain formulations to ship without refrigeration when supported by data.

We understand your concerns about NAD+ and the communication you received. We’d like the chance to review your specific order and support interactions so we can provide clear documentation and address what happened. We also want to review your membership cancellation and refund concerns to ensure everything was handled correctly.

Our team will review this and follow up with you directly.

Rated 5 out of 5 stars

“Great First Experience with Ivy RX”

I recently tried Ivy RX for NAD+ and had a good first experience. The ordering process was simple, and everything arrived quickly and well packaged. Since this is my first time using NAD+, I’m still getting used to it, but I appreciate how easy the process was and the clear instructions provided.

So far, I feel comfortable using their service and plan to continue to see how the results develop over time. Overall, a smooth and professional experience, and I’m happy I gave them a try.

March 24, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for sharing your experience. We’re thrilled your first experience with Ivy Rx was smooth and that the ordering process and instructions were clear. At Ivy Rx, we strive to provide understanding and trustworthy support for every patient. We appreciate your trust and look forward to supporting you on your wellness journey.

Rated 5 out of 5 stars

Great experience overall

Great experience overall. Dhaerica answered all of my questions with ease. I was getting my first NAD from Ivy Rx, and they made the entire process flawless. Everything arrived on time, and I honestly have only good things to say about this company.

January 30, 2026
Unprompted review
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Reply from Ivy Rx

Thank you so much for sharing your experience and for trusting Ivy Rx with your first NAD order. We’re really glad Dhaerica was able to answer all your questions with ease and help make the process feel seamless from start to finish, especially for a first time experience. It’s great to hear everything arrived on time and that you felt supported throughout, since being responsive and trustworthy is something we truly prioritize. We appreciate your kind words and are always here if you need anything else.

Rated 5 out of 5 stars

Rosette was beyond helpful and the…

Rosette was beyond helpful and the customer service is better than about any company I've used in any sector! Highly highly recommend. And the product (NAD) is amazing.

January 8, 2026
Unprompted review
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for sharing this and for highlighting Rosette’s support. We’re truly glad to hear she went above and beyond and that your experience felt exceptional, as responsiveness and genuine care are very important to us. It’s also great to know you’re loving the NAD product and finding real value in it. Your recommendation means a lot, and we appreciate the trust you’ve placed in Ivy Rx. We’re always here if you need anything or have questions along the way.

Rated 5 out of 5 stars

Dhaerica was such a big help

Dhaerica was such a big help with my questions regardingGLP1 and NAD+. She was very thorough and made sure I was left satisfied with my answers. The products I’ve used have arrived refrigerated and I love that i can message the doctors with any questions.

December 24, 2025
Unprompted review
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Reply from Ivy Rx

Thank you so much for sharing this and for recognizing Dhaerica’s support. We’re really glad to hear she was thorough and helpful in answering your questions about GLP 1 and NAD plus and made sure you felt fully satisfied, as understanding and clear communication truly matter to us. It’s great to know your medications arrived properly refrigerated and that you value the ability to message our doctors whenever questions come up, as safety and responsiveness are very important to us. We appreciate your trust in IVY RX and are always here if you need anything or have questions moving forward.

Rated 5 out of 5 stars

It’s absolutely awesome

It’s absolutely awesome. I’ve have more energy and focus with NAD+ .. super easy to do the shots.

November 9, 2025
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Reply from Ivy Rx

Thank you for sharing this. We’re so glad to hear you’ve been feeling more energized and focused with NAD+. It’s great to know you’re finding the injections easy to use and seeing such positive results. We truly appreciate your feedback and are always here to support you on your wellness journey.

Rated 2 out of 5 stars

Serious decline in service and support

I have been using IvyRx for almost a year for various supplements. I was initially very pleased with the service and support. However, for the last month, my prescriptions have been delayed and I have missed almost 3 weeks. The only feedback I am getting from support is that they are requesting it be expedited. I also discovered that I was being charged $379 monthly for NAD+ when it is only supposed to be $275. I have not received any feedback regarding the pricing discrepancy or resolution. I have requested that all unshipped medications be canceled and issue a refund per their policy. Again, no response from support. So disappointed. Will have to seek resolution through my credit card dispute department.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

NAD+ has been a game changer!

I've loved my experience with IVY RX - quick responses and even quicker delivery! The NAD+ has been a game change for me!

June 13, 2025
Unprompted review
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your amazing feedback! We’re thrilled to hear you’ve loved your experience with IVY RX, and that our quick responses and delivery have made a positive impact. It’s fantastic that NAD+ has been a game changer for you—that’s exactly the kind of result we strive for. Your trust means everything to us. Please let us know how we can further assist you!

Rated 5 out of 5 stars

This changed my life!

I've never been so happy with myself! the GLP-1 and the NAD+B12 changed my life! because i feel great, i look great, and all the good things started to come along after starting these products! The service here is very easy and convenient. Thank you, Ivy RX!

May 21, 2025
Ivy Rx logo

Reply from Ivy Rx

We are absolutely thrilled to hear how much of a positive impact GLP-1 and NAD+B12 have had on your life. Feeling great, looking great, and welcoming good things your way is exactly the transformation we love to see. Thank you for sharing your experience and for your kind words about our service. We are here to keep making your journey easy and convenient. Wishing you continued success!

Rated 5 out of 5 stars

My NAD+ journey

I’ve been injecting NAD+, for a few months now, and I honestly love it! I used to suffer from horrible for fatigue and I felt like I couldn’t make it through the day without a nap. Now I feel less sluggish, my brain fog has cleared, and my fatigue is better. Looking forward to seeing all the anti-aging effects from continuing to take NAD+. And I love how it’s delivered straight to my front door! Super convenient. Highly recommend to anyone looking to maximize their cellular rejuvenation, and age like fine wine.

April 4, 2025
Unprompted review
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for sharing your experience! We’re thrilled to hear how NAD+ has helped boost your energy, clarity, and overall well-being. Supporting your health goals in a convenient and reliable way is what we’re all about.

Please let us know how we can further assist you!

Rated 5 out of 5 stars

So easy

So easy! After visiting IVYRX.com to learn more about NAD+ I entered my information and had my order delivered in just a few days. I've been taking for a month now and definitely feel it working

March 27, 2025
Ivy Rx logo

Reply from Ivy Rx

Thank you for sharing your experience! We’re so glad to hear that the process was easy for you and that you’re already feeling the benefits of NAD+. We appreciate you choosing us for your health journey, and we're always here to support you. If you need anything else, don’t hesitate to reach out!

Rated 1 out of 5 stars

Second Billing Issue This Time Without My Approval. Super disappointing

I’ve used this company before and had a previous issue with pricing, which was eventually corrected. At the time, I gave them the benefit of the doubt and removed my review. Unfortunately, I’m now dealing with another serious issue.

I was charged for a Semaglutide 0.25mg daily dose — a treatment I did not approve to begin. I clearly stated that I did not want to start Semaglutide until after I had the chance to evaluate the effects of Seamoeelan and NAD+. On top of that, I had requested a higher starting dose, not 0.25mg.

This charge is not only unauthorized, but the amount is also significantly higher than what was initially discussed. It’s unacceptable to charge customers without clear, confirmed consent — especially when prior communication stated otherwise.

I expect this to be addressed and refunded immediately. Hopefully Jim will be reaching out to me to fix this issue.

March 31, 2025
Unprompted review
Ivy Rx logo

Reply from Ivy Rx

Hi Brad, I'll have Jim reach out to you and make sure this is resolved.

Rated 5 out of 5 stars

Only good things

Great results from NAD+ and customer support always responds quickly. Zero issues. Two thumbs up!

March 23, 2025
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Reply from Ivy Rx

That’s amazing to hear! We’re so glad you’re seeing great results with NAD+ and that our support team has been there for you. Your experience means everything to us thank you for sharing!

Rated 5 out of 5 stars

I love Ivy

I love Ivy! They are very helpful and reliable. I get my Tirzepatide, NAD and B12 lipo from them. I accidentally placed an 12 month order, and customer service helped me cancel and reorder.

March 28, 2025
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Reply from Ivy Rx

We love hearing this thank you! Being helpful and reliable is what we strive for, and we’re so glad our team could assist you with your order. Your trust means everything to us! If you ever need anything else, we’re always here for you.

Rated 5 out of 5 stars

Love all the communication and helpful…

Love all the communication and helpful information! I've been on an NAD treatment for the last month and IVYRX made it super easy to research and use. I had never used an injectable before so I had questions and concerns that were all answered clearly and honestly. I'm glad I ordered from IVYRX, I highly recommend their service.

March 18, 2025
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Reply from Ivy Rx

Thank you so much for your thoughtful review! We’re happy to hear that our communication and resources made your NAD treatment journey smooth and stress-free. We know trying injectables for the first time can bring questions, and we’re always here to provide clear, honest answers. Your trust means the world to us—thank you for recommending IvyRx!

Rated 5 out of 5 stars

Great Customer Services

Easy process and great customer services. I used Ivy RX for NAD treatment, and recently received my treatment that was not in temperature controlled packaging. I emailed the customer services and immediate got a response and offer to replace the treatment in temperature controlled packaging without charge. I really appreciate this level of service excellence.

January 17, 2025
Rated 5 out of 5 stars

IVY response team re: NAD+

When I tried to order NAD+, my order was declined. After contacting customer support and error was discovered in my medical record. IVY CS agent Lloyd worked with me to change my error. I was initially frustrated with IVY's initial response; I will say that Customer Support was diligent in responding and corrected the issue completely. Outstanding customer support.

January 17, 2025
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Reply from Ivy Rx

Hi Douglas, we sincerely apologize for this. Upon initial checking, the medical questionnaire for your order is not yet completed. We can see that you have reached out to our customer support. I'll escalate this matter and have the customer support reach out to you.

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