J9accommodation Reviews 3

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible housing group

What a horrible company I live next door to one of their property's their tennant was smoking next to my porch, they threw their cigarette down which Landed on my porch causing a burn hole, when contacted their response was we can't tell our tenants where to smoke maybe not but you could at least repair the damage your tennant has caused, they are a careless company who only care about what money they can make very irresponsible, wouldn't rent of this company even if I was homeless, the young man who answered the phone was very rude and put the phone down midway conversation, the worst housing group going, I would have given no stars if the option was there.

February 14, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Needed help due to been Homeless!!

Went in the office, explained my situation that I'm homeless and most likely need help to fill out the form.
I Explained the longer it takes for me to get some accommodation, my job is at risk. I work full time thru an agency, and I've only had 4 days off since March last year
Filled the form, they said it was ok. Gave them everything they asked for, wage slips, bank statements, Driving licence for I.D.
I got explained about how many weeks rent they need in advance.
I Called next day regarding my application, and I've managed to get 5 weeks rent 1 week rent more they require. Told me my application was unsuccessful, I asked what the problem was, their reply was 'not sure why the landlord rejected it'. And just put the phone down.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

J9 are a very good letting company and…

J9 are a very good letting company and it's easy to let with them, very affordable and only a month's rent needed. They helped me at a time when I had no options very little money, and had to leavan abusive relationship, it was my lowest point and they helped me massively. My area manager was Natalie who was superb so supportive and helpful and such a lovely person. I would recommend without hesitation.

March 16, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look