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I’m absolutely loving my new Jacket from
Jacket Universe! The quality is top-notch and the leather feels so soft and comfortable. I got tons of compliments on it at my last outing. The fit is perfect and it’s exactly what I was looking for. Would definitely recommend them for anyone in the market for a stylish and well-made Jacket!
Jacket Universe offers stylish, comfortable jackets with great quality. Always reliable their collection keeps me looking good effortlessly.
Jacket Universe offers trendy, high-quality jackets with great fits and stylish design. Excellent customer service and fast delivery. Truly my go-to for winter fashion.
I contacted this company before placing my order. They got back to me immediately and provided me with incredible customer service. Each time I contacted them, they always immediately got back to me with information. Once I placed my order, the contacted me few days later with tracking number & I received order very next day.
My item was a satin bomber jacket and it's AMAZING. I'm so happy with it.
I had absolutely an incredible experience with Jacket Universe, plan on using them in future, and most of all, would personally recommend them.
Communication was poor initially but once I reached out they responded. The clothing items are quality and look amazing. Stitching is a little tight but I'd purchase from them again. Very happy with the product overall.
Really poor quality product. I ordered a navy blue, wool sweater (described that way per the website). I received a black crew neck sweatshirt. Horrible cheap quality. They will send you a crappy picture zoomed way out so you can't tell the color or material then refuse a full refund despite the website saying they have a 30 day full refund return policy, including shipping if it is their error.
I ordered some clothes here, the order never came and i got charged
no payback so far
no response from them whatsoever
no office location
FAKE COMPANY
SCAM
BE AWARE!!!!
Reply from jacketuniverse.com
We are truly sorry to hear about your experience and understand your frustration.
We want to inform you and our valued customers that this company is now under new ownership.
We would love the opportunity to restore your faith in us. As a gesture of goodwill, we would like to offer you a special discount on your next purchase. Please contact our customer support at contact@jacketuniverse.com so we can assist you further and provide you with the discount code.
Thank you for your understanding and for giving us the opportunity to make things right. We hope to serve you again soon and provide you with the high-quality service you deserve.
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