Great site. Lots of games to play.Easy to deposit. Withdrawal set up confused me abit but can understand theft and fraud issue's.Once set up and complete was easy to withdraw my winnings. Relatively q... See more
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I use to play alot of online casinos and I keep this app on my phone at all times, because it helps me remember how horrible of a scam and rigged online casinos really are. I give five stars for being... See more
been playing with this provider for almost a year and was my biggest regret yet. jackpot city legit never gives u any bonuses and when it does it doesn't pay u anything back at all and ive lost thous... See more
Fast, seamless withdrawals. Bonuses are great but you do not get every deposit code added which can be time consuming and then frustrating when the code does not work for you, but has worked for every... See more
Company details
Written by the company
Get Your £/€/$1600 FREE Casino Bonus to play online casino games at JackpotCity Online Casino. Play Online Slots, Blackjack & Roulette Now!
Contact info
South Africa
- jackpotcitycasino.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 1 month
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Very disappointed and disrespected
Ive been a member for the last 10 years, built my club and tiers 21.. as soon as I purchased the other week, they blocked me from playing.. no reason, no excuse, no nothing! They took my purchase and blocked me.. they refuse to give explanation or refund me. I sent multiple emails and got ignored! This is my experience.. wheres the respect or loyalty?
I received my first withdrawal in…
I received my first withdrawal in approx 2 days. Thought this was an acceptable timeline. Now my next withdrawal has been almost 1 full month and nothing. Says it’s processing. Verified my details etc. have emailed and emailed and no reply about what is happening. Very unpleased at the moment and looking for next steps
The first the paid you but if you have…
The first the paid you but if you have a second withdrawal you will never get it.
There is no live support
There is no live support. After creating an account I received spam phne call from Georgia to press 1 to collect prize.scam leaked personal information.if your new you may have luck but get in and out like a bad game of black jack!
Difficult to get momentum by winning…
Difficult to get momentum by winning money and gaining leverage
Best online casino hands down.
Good to relax to and have fun once it's…
Good to relax to and have fun once it's you time
Jackpot city is part of my daily…
Jackpot city is part of my daily routine. I enjoy the friendly competition and playing with friends is always fun too.
I did notice however customer service is a hard one to contact, but rarely needed.
Thank you Jackpot city for all the fun surprises.
Unfortunately noticed the big deposits…
Unfortunately noticed the big deposits tak forever. Over a week. Too bad. Fun games though.
The sign-on matching bonus is an…
The sign-on matching bonus is an absolute scam!!! They pull you in with the 4K first deposit... Once you deposit, your bonus will never appear in your account. Before you know it, you'll lose the bonus you never saw in your bonus wallet in the first place. This is the South African JPC to be clear. Any business that thinks it's ok to turn off phone service for an entire week plus... is not a real business. Especially since they request for the customers to email support. They will never respond to emails. Once you get someone on the phone they are looking for every excuse to not help you. They don't care about how many emails you sent asking for help with the issue. So I would not join this site. Beware they are really scamming people on this site!
been playing with this provider for…
been playing with this provider for almost a year and was my biggest regret yet.
jackpot city legit never gives u any bonuses and when it does it doesn't pay u anything back at all and ive lost thousands in the making. even if you play table games the withdraw confirmation takes to long with a big purple button which is obviously bait to cancel and they really need to fix that and my cancelations were on my part but to make it so appealing to the eyes is something they need to fix on. and there customer service support team takes so long to reply and really almost impossible to reach. SCAM SITE don't waste your time unless you want to lose money!
Great games no hassle to withdraw love…
Great games no hassle to withdraw love it
There must be better ones out there
I've been playing with this casino for a few years now and you used to be able to win. That's not true anymore I just deposit and deposit so I'm pretty sure I'm done with this casino. You can try your luck but I suggest trying somewhere else.
Thanks again for my win..love your…
Thanks again for my win..love your kindness and generosity 💖
Very quick withdrawal process
Very quick withdrawal process!
I haven’t had much luck with the site in quite some time, finally was able to have a nice win. The withdrawal process is very simple and quick, I submitted the request and 26 hours later the funds were transferred to me. Amazingly quick!! Thanks!
Fast withdrawl
Another bad experience
The last time i wrote a review someone from their team replied it wasn't my day, well i just spent Canadian $3000 playing slot and "Nothing" only blank spins, little to no wins, free spins "Nothing" bonus spins "Nothing". I keep going back in hope of leaving a good review one day, but after this horrible loss it's time to delete this sketchy website.
Fast Withdrawl. Bonus Code working today!
Fast, seamless withdrawals. Bonuses are great but you do not get every deposit code added which can be time consuming and then frustrating when the code does not work for you, but has worked for every other person in the chat it seems at times.
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