Great site. Lots of games to play.Easy to deposit. Withdrawal set up confused me abit but can understand theft and fraud issue's.Once set up and complete was easy to withdraw my winnings. Relatively q... See more
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Never received my first deposit new active verified player to casino. Received 2 ND deposit bonus smallest.deposit available, proceeded with caution due to first deposit failure to reward me,so lo... See more
Hassle free withdrawl system, only con to that was not being able to withdraw to my deposit method wich was my bank card, but bank transfer worked just fine
I use to play alot of online casinos and I keep this app on my phone at all times, because it helps me remember how horrible of a scam and rigged online casinos really are. I give five stars for being... See more
Company details
Written by the company
Get Your £/€/$1600 FREE Casino Bonus to play online casino games at JackpotCity Online Casino. Play Online Slots, Blackjack & Roulette Now!
Contact info
South Africa
- jackpotcitycasino.com
You should know
4.1
Great
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 44% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
you say my money is paid but its not in…
you say my money is paid but its not in my account i think it takes to long to procces
August 2, 2026
Unprompted review
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AYE......... A YOUNG TONE MMMM MINE
Very happy fella first ever win real win on online casinos bloody cheering and to actually been able to withdraw it real deal cheer guys hope to get few more under my belt aye jackpotcity only casino I play ... 🤑
July 30, 2026
Unprompted review
Jackpot city is nothing but a rip off i…
Jackpot city is nothing but a rip off i deposited 60 dollars the money was taken out of my bank account and sent to Jackpot city and it didn't get credited to my Jackpot city casino account they ripped me off 60 dollars I'm not impressed with them at all
July 31, 2026
Unprompted review
Absolutely horrible experience I've…
Absolutely horrible experience I've been waiting since April and it's August for a withdrawal to be processed,an address change and verify my new ID and finally when they do send the money it's gone into La La Land and is unable to be found and now they have to cancel it and resend it and I have to wait again been a customer for many years and I'm absolutely horrified by this experience with you guys
July 31, 2026
Unprompted review
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They were the first ones to say happy…
They were the first ones to say happy birthday to me on my birthday, then I ended up winning 800 altogether off of 40 bucks! Lol
July 29, 2026
Unprompted review
Easy to follow
Easy to follow, awesome deposit and withdrawl, no dramas, love that there is a chat as well.
LT are pretty easy to accumulate
I enjoy Jackpot City
July 27, 2026
Unprompted review
It was good to play
July 30, 2026
Unprompted review
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Don't play this casino if you actually…
Don't play this casino if you actually plan on receiving your winnings!
Absolute BS with no resolution, stupid AI generated repsonses.
July 30, 2026
Unprompted review
Absolutely 5 stars for
I use to play alot of online casinos and I keep this app on my phone at all times, because it helps me remember how horrible of a scam and rigged online casinos really are. I give five stars for being the worst casino online to this day and has helped me quit gambling. Thanks Jackpot City for helping me, your pathetic casino has helped me save enough money to take my family on a nice vacation.
July 30, 2026
Unprompted review
The polite staff member the quickness…
The polite staff member the quickness that my withdrawal was done by your staff member was very happy
July 23, 2026
Unprompted review
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Payment was paid in full and on time
The email support was crap but payment was on time
July 28, 2026
Unprompted review
Never got a feature after countless…
Never got a feature after countless deposits horrific game never pays out
July 30, 2026
Unprompted review
Big wins great casino
July 29, 2026
Unprompted review
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