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Jackpot City Casino Reviews 

10,718
•
TrustScore 4 out of 5

4.1

Events & Entertainment
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Rated 5 out of 5 stars

Great site. Lots of games to play.Easy to deposit. Withdrawal set up confused me abit but can understand theft and fraud issue's.Once set up and complete was easy to withdraw my winnings. Relatively q... See more

Rated 1 out of 5 stars

Never received my first deposit new active verified player to casino. Received 2 ND deposit bonus smallest.deposit available, proceeded with caution due to first deposit failure to reward me,so lo... See more

Rated 5 out of 5 stars

Hassle free withdrawl system, only con to that was not being able to withdraw to my deposit method wich was my bank card, but bank transfer worked just fine

Rated 5 out of 5 stars

I use to play alot of online casinos and I keep this app on my phone at all times, because it helps me remember how horrible of a scam and rigged online casinos really are. I give five stars for being... See more

Company details

  1. Events & Entertainment

Written by the company

Get Your £/€/$1600 FREE Casino Bonus to play online casino games at JackpotCity Online Casino. Play Online Slots, Blackjack & Roulette Now!

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4.1

Great

TrustScore 4 out of 5

11K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 44% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(10,718)

6,376 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 1 out of 5 stars

Theft

This company has stole 500.00 dollars from me, that I won! They say they have paid me, no way I have received nothing from you! Fool me once, but never again ! Pay me back!
Linda D

July 24, 2026
Unprompted review
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Rated 1 out of 5 stars

they dont want to give my winning…

they dont want to give my winning money..almost a month now..still nothing...everytime i call..they say i need to wait 24 to 48 hours...wheres my winning money....i withdraw the moneyJULY 8 2026..till now..nothing...

July 8, 2026
Unprompted review
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Rated 4 out of 5 stars

Great experience overall

Great experience overall! Jackpot City offers a smooth, user-friendly platform with a wide variety of games that keep things entertaining. The site runs reliably, navigation is seamless, and payouts are handled efficiently, which makes for a trustworthy feel.
To make the experience even better, expanding customer support options and offering slightly faster withdrawal processing times would make a big difference. Overall, it's a solid, enjoyable platform for online gaming!

July 24, 2026
Unprompted review

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