Amazing game, fast payouts couldn't ask for a better man me!
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JackpotGo is a premier social casino specializing in Sweepstakes-style games. Enjoy hundreds of free-to-play slots, table games, and jackpots using virtual currencies (Gold Coins for fun and Sweeps Coins for prizes). Experience secure, exciting gameplay with daily bonuses and real prize redemptions.
Contact info
United States
- Jackpotgo@outlook.com
- jackpotgo.com
Replied to 46% of negative reviews
Typically replies within 2 weeks
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IT'S BEEN SO FAR
Tried to redeem $400 in winnings and feel scammed!
I tried to redeem $400 in winnings in 3/19 and as of 4/8 I have still not been able to redeem. I redeemed $400 and paid a $20 fee and instead of transferring my winnings to my PayPal account they decided to only give me $15 and put the remaining $365 back in Jackpot go as SC. I still have no idea why they did this and then told me I was welcome to submit another redemption. Someone please tell me why would I want to pay another fee to redeem money I had already submitted for redemption and paid the fee. Apparently they updated their system and couldn't deposit the money to my account. If that is true how can they deposit $15 (which by the way I haven't received). I feel completely scammed. This was my first time ever playing an online game like this and was shocked that I won. Did I really win? I am very upset and plan to seek legal advice, submit a complaint to the BBB, and submit my story to the news. I can't be the only person who has been treated this way. I paid to play and win $400 and should not have problems redeeming my winnings. This is no way to treat new or existing players. So mad!!!
I have been working with the customer support team since 3/19 with no resolve. Sometimes I do not receive a response for several days. I truly don't understand as I send messages daily and still no response!

Reply from Jackpot Go: Slots Casino
great game talk
This app can be fun but it can also…
This app can be fun but it can also cause a lot of financial issues, they have no limits and the odds of winning are not as much as you end up spending, I have been playing for a year and the biggest jackpot I have gotten is $500 dont get me wrong that is a lot BUT it is not when you have spent around $6000 playing. Don't so it unless you have GREAT self control. I am currently waiting on customer service to "help me" set limits but they seem to be busy when I am avaiable and only message me when I am away from the app. I have been sitting in the messaging app for about 4o minutes now and they have not responded but earlier it only took them 5 minutes to when I put my phone down, and now that I am back they have not messaged me at all. Where is the help you say you offer??

Reply from Jackpot Go: Slots Casino
I love that all the games I Iove are…
I love that all the games I Iove are here on one platform 🙌
This app is the worst customer service…
This app is the worst customer service sucks and they will freeze your account for no reason and you can't play anything customer service ask the same questions over and over and never gives resolution avoid this game platform.

Reply from Jackpot Go: Slots Casino
Fast and easy cash out
Fast and easy cash out, have never had a problem usually pays within three to four hours.
I’m not going to leave a good review
I’m not going to leave a good review. First of all I initially redeemed to PayPal but realized I had my old inactive account still linked. I contacted support to ask how to cancel, and they told me I could not and that there was nothing to be done. Imagine my surprise when I found an option to cancel the withdrawal myself…support just basically said Oh and then shrugged. I’ve been waiting for an email with a link to change my PayPal address on file for hours, and no one can tell me when it’s coming. The card I have linked in inactive , and support told me I could change redemption cards by purchasing coins with the card I would like to use to withdraw. So I purchased more coins, and imagine my surprise when my cards DIDNT CHANGE. I eventually had to settle with bank transfer which was my last choice because of the slow processing, which is just great. Needless to say, I’ll never deposit here again

Reply from Jackpot Go: Slots Casino
I’m looking forward to many cash out…
I’m looking forward to many cash out jackpots
I need to get back into my account
I need to get back into my account
Ive got subscriptions for the next 40 days ive done typed the same thing 5 times on customer support and cant get any help!
It will not let me load my account
information or the screenshots they are wanting. It will not let me load them...

Reply from Jackpot Go: Slots Casino
Jackpot go is great
Jackpot go is great. They have great games.i think there fair play.easy to maneuver around the platform.i just think there great!
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