Great old fashioned service. Communicated by email with a query and the response was very quick and most helpful. I made an online purchase but wanted the dispatch delayed by a few days which w... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
On Tuesday 14 October I bought some trousers and boots for beating and I was very grateful for the wonderful service I received from two ladies serving in the shop. They spent a lot of time advising m... See more
Phoned and spoke to a lady called Gaynor regarding a pair of Meindl walking shoes. She physically checked shoes were in stock and advised me to order on the phone as she would then pack them and wa... See more
I wanted to replace some dearly loved Meindl walking boots with the same model after 11 years of service. Jacks offered exactly what I wanted at a competitive price. Delivery was prompt and the pack... See more
Incredibly fast delivery and the only…
Incredibly fast delivery and the only people doing free delivery for this product. Very pleased and would definitely use again
April 13, 2026
I was hoping to get a better packaging…
I was hoping to get a better packaging since the item and the brand that I purchased was a quality and not the cheapest one and presenting it as a birthday gift was the core idea... but the speed of the delivery was impressive thank you.
April 1, 2026
Excellent value. Quick and free delivery
Excellent value. Quick and free delivery. Would recommend.
March 16, 2026
Amazing customer service
Darren was fantastic when I was searching for a discontinued Fairfax coloured bag, he maanagrd to find me the last bag they had in stock.
Delivery was super quick and arrived next day. Fantastic customer service.
Thank you Darren, look forward to shopping with you again.
February 20, 2026
Unprompted review
Right product, right price, prompt delivery
I wanted to replace some dearly loved Meindl walking boots with the same model after 11 years of service. Jacks offered exactly what I wanted at a competitive price. Delivery was prompt and the packaging secure. So, I am back on the hill.
January 31, 2026
Competitive prices and quick delivery
Best price I could find for my coat and delivery was quick despite me ordering Christmas Day! Item arrived well packaged and I’d definitely order from Jacks again.
December 29, 2025
Outstanding service
Outstanding service. Phoned the shop and spoke with co-owner Darren. He couldn’t have been more helpful. He even sent me a text personally later to confirm dispatch. Item received the following day. Haven’t experienced such good service for a very long time.
December 30, 2025
Unprompted review
Gray quick service.
December 15, 2025
Very helpful nothing was a problem !!
December 10, 2025
Dubarry carrickfergus
Love the range of products
Reached out and recieved kind gesture
Excellent service, keeps you up to date on delivery (which doesn't delay)
November 29, 2025
Fantastic online service
I ordered from Jacks mid afternoon on Wednesday and my package arrived in Edinburgh on Friday, securely packaged and just what I wanted . Thank you Jacks for your fantastic online service and excellent website site .
November 14, 2025
Unprompted review
Great Sales Service
On Tuesday 14 October I bought some trousers and boots for beating and I was very grateful for the wonderful service I received from two ladies serving in the shop. They spent a lot of time advising me and making sure I purchased the right items for my needs. I will definitely be coming to the shop again and they deserve a pay rise!!
October 14, 2025
Unprompted review
Absolutely outstanding service
Absolutely outstanding service, friendly staff willing to go above and beyond to ensure you have the correct product for your needs and the correct size.
Would highly recommend to all my friends anyone else pursuing outdoor activities.
October 12, 2025
Unprompted review
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