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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the luxurious feel of the sheepskin and the sturdy construction of items like boots and slippers. Many consumers also appreciate the competitive pricing, finding the products to be a great value compared to other brands. The ordering process is frequently described as easy and efficient, with numerous mentions of quick and punctual delivery services. However, some customers were not happy with certain aspects of their experience. A few reviewers were disappointed to find that products labeled as "Made in China" when they expected them to be of UK origin, particularly given the company's branding. Some people also felt that the gift packaging was overpriced for what was provided, and a small number of customers received items that were not the expected color or had issues with the fit of certain footwear, such as slippers being too narrow or lacking proper foot support.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the excellent quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Price

Clients share positive opinions on price, consistently highlighting the affordability and value for money.... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the ease of ordering, with many... See more

Based on these reviews

Rated 5 out of 5 stars

Bought a clearance double sheepskin rug at a great price after comparing various other companies. Came very quickly yesterday and super impressed, very nice, can't see any flaws, maybe slight colour d... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of the short sheepskin boots to use as slippers. These boots are amazing as they’re extremely well made and surprisingly light and most slipper boots that look similar don’t usually la... See more

Company replied

Rated 5 out of 5 stars

I’ve worn Australian sheepskin boots for years. I stumbled across Jacob’s and dalton when looking for a new pair and thought I’d give them a go. Frankly, I’m astonished. They produce a fantastic produ... See more

Company replied

Rated 5 out of 5 stars

Repeat order of short hair rugs. As before they are so soft and warm on my sofas. Excellent quality. Came beautifully wrapped. Unbelievable value especially with Black Friday discount. So much be... See more

Company replied


Company details

  1. Sheepskin and Wool Products Supplier
  2. Bedding Store
  3. Clothing Store

Written by the company

Jacobs and Dalton is a Yorkshire based brand specialising in premium sheepskin products, including slippers, rugs, pram liners, and homeware. With a focus on comfort, quality, and sustainability, all of our sheepskin is ethically sourced, and our designs are crafted to offer timeless luxury and long-lasting durability. Jacobs and Dalton blends traditional craftsmanship with modern style, creating cosy, practical pieces that bring a touch of everyday luxury into your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service for delivery and customer service provided a rapid response to my querying

Excellent service and great customer service on my query. The item is a Christmas gift and hopefully will be changed if the clogs do not fit

November 4, 2025
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Reply from Jacobs & Dalton

Thank you so much for your kind words! We’re really glad to hear delivery was quick and that our team could help with your query. We hope the clogs make a lovely gift, and absolutely, if the size isn’t quite right, just let us know and we’ll be more than happy to help with an exchange 🐑✨

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Rated 5 out of 5 stars

Touch of class

Perfect, using them for seating on my dining bench. Adds a touch of luxury.

November 3, 2025
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Reply from Jacobs & Dalton

Thank you so much for your review! We’re delighted to hear the sheepskin pads are adding a touch of luxury to your dining bench, that cosy texture makes such a difference, doesn’t it? 🐑✨

We really appreciate you choosing our small Yorkshire business 🤍 If you ever share a photo, we’d absolutely love to see it!

Rated 5 out of 5 stars

Great experience

Next day delivery, really happy with the quality of the boots and only a fraction of the cost of a well known brand and honestly not lower quality at all. Will definitely buy from here in the future.

November 3, 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re thrilled to hear your boots arrived quickly and that you’re happy with the quality, that means the world to our small team here in Yorkshire 🐑✨

We love being able to offer beautiful, long-lasting sheepskin without the big-brand price tag, so your feedback honestly made our day.

We’d be delighted to welcome you back again whenever you’re ready for your next cosy pair 🤍

Rated 5 out of 5 stars

Placed my order kept informed

Placed my order kept informed
Delivered early
Great quality very pleased with my clogs size colour and great quality
First class

November 3, 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re so glad to hear everything arrived smoothly and that you’re loving your clogs, the fit, the colour, the quality, all just right 🐑✨
Your support means so much to our small Yorkshire team. Enjoy the cosy comfort! 🤍

Rated 5 out of 5 stars

Excellent quality and service

Excellent quality and service, would definitely buy again with them

October 22, 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re really happy to hear you’re pleased with both the quality and the service. It means the world to our small Yorkshire team 🐑✨
We’d be delighted to welcome you back again whenever you’re ready for something cosy 🤍

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Rated 5 out of 5 stars

Exactly what my wife wanted quality and…

Exactly what my wife wanted quality and well made

November 3, 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re so pleased to hear the slippers were just what your wife was hoping for 🤍
It means a lot to us that you’ve chosen to support our little Yorkshire company, and we’re thrilled to know the quality and craftsmanship hit the mark.

Wishing her many cosy days ahead 🐑✨

Rated 5 out of 5 stars

AMAZING

I have 4 pairs of boots from Jacobs and Dalton and they are amazing!! Super warm and comfy...and so much cheaper than the other known brand. Love love love!! Next day delivery aswell!

November 6, 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for this amazing review, it absolutely made our day! 🥰
We’re so happy to hear you’re loving your boots (all four pairs! 😍) and that they’re keeping you cosy. We take a lot of pride in offering high quality without the big-brand price tag, so your feedback means the world to us.

Thank you for supporting our little Yorkshire business 🤍
We’ll always be here when you’re ready for pair number five! 😉🐑✨

Rated 1 out of 5 stars

Don't buy sheepskin boots

Don't buy sheepskin boots, they look ok, but they are really basic, made in China, you'd probably find them for £20 top. They even come in a transparent plastic bag, no box, and then into a branded fabric bag.

I wasn't expecting anything fancy for £50, but at least some sort of decent footbed, which instead is totally flat. The lack of support makes your feet slide sideways and it all becomes a mess.

On top of this, returns are not pre-paid, so I had to pay for the postage.
Really disappointed. I would not buy anything ever again.

November 6, 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for taking the time to share your feedback, we’re really sorry to hear that your boots weren’t the right fit for you. Comfort and quality are at the heart of what we do, so it’s important to us that you feel heard.

To clarify, our sheepskin is sourced here in the UK from certified suppliers. A portion of our products are then handcrafted at specialist partner facilities overseas. This allows us to maintain both the craftsmanship standards we’re known for and an affordable price point, without compromising the quality of the sheepskin itself.

We choose to package our footwear in reusable fabric bags as a more sustainable alternative to disposable shoe boxes, but we completely understand that preferences vary.

Regarding the fit: our classic sheepskin boots are designed with a soft, natural footbed that molds to your feet over time. However, every foot is different, and it sounds like this particular style wasn’t the best match for your needs. We appreciate you sharing this, as it helps us improve our product guidance.

On returns, we currently don’t offer prepaid labels unless there is a fault, though we do refund your original shipping cost along with the products you return which we believe is more than fair.

We’d really like the chance to make this right, whether that means helping you find a style with more structure, or ensuring your refund is processed smoothly. I see in our email communication you have opted to return the shoes for a refund, which I will make sure is done as soon as your return arrives safely. 🤍

Thank you again for your honest review, we truly appreciate it.

Kind regards,
Jacobs & Dalton Team 🐑 ✨

Rated 5 out of 5 stars

It has been my order from your…

It has been my third order from your company and i love quality of goods and delivery speed…thank you Eve

October 31, 2025
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Reply from Jacobs & Dalton

Thank you so much, Eve! We truly appreciate your continued support, it means more than you know 🤍 Enjoy your new items!

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Rated 5 out of 5 stars

Love this little company

Love this little company. Swift dispatch of items. Great quality. I’ll be back.

October 30, 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍
We’re so happy to hear you’ve had a great experience with us, swift delivery and quality are things we really pride ourselves on.

It means the world to our small Yorkshire team to know you’ll be back. We’ll look forward to welcoming you again soon 🐑✨

Rated 5 out of 5 stars

Third pair of these!

Third pair of these - great as house slippers in a draughty old house!

October 30, 2025
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Reply from Jacobs & Dalton

Thank you so much for your continued support 🤍
We’re absolutely delighted to hear these are now your third pair! They really are perfect for keeping cosy in a chilly home, that sheepskin warmth is hard to beat.

It means the world to our small Yorkshire team to have customers return to us again and again. Thank you for being here 🐑✨

Rated 5 out of 5 stars

A beautiful pair of boots the fit is…

A beautiful pair of boots the fit is great the sheepskin lining makes makes them very cosy
Ordering was easy delivery very fast the packaging was superb it reflects the quality of the boots I’m very happy to recommend.

November 4, 2025
Unprompted review
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re thrilled to hear the boots are a perfect fit and that you’re enjoying the cosy sheepskin lining, that’s exactly what we love them for too 🤍
It’s wonderful to know the ordering and delivery experience felt smooth and that the packaging reflected the care we put into our products. Your recommendation truly means the world to our small Yorkshire team.
Wishing you many warm and comfy steps ahead! 🐑✨

Rated 5 out of 5 stars

Lovely stuff

I bought a pair of sheepskin boots and a short pile rug. All lovely. My cats have decided the rug is now theirs.

October 27, 2025
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Reply from Jacobs & Dalton

Oh we know that story all too well! 😄 The moment a sheepskin enters the house, pets immediately claim it as their throne. So glad you’re happy with your boots and rug, thank you for your lovely review 🤍

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Rated 5 out of 5 stars

Fast delivery

Fast delivery
Excellent slippers
Great quality

October 27, 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review! We’re so glad to hear you’re happy with the slippers and that delivery was nice and quick 🤍 Enjoy every cosy step!

Rated 5 out of 5 stars

Beautiful products

Beautiful products. Great company.

October 27, 2025
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Reply from Jacobs & Dalton

Thank you so much for this lovely review! We’re thrilled you’re enjoying your clogs — especially the cosy sheepskin and generous soles 🤍 And we’re so glad the packaging added to the experience too. Your support truly means the world to our small team.

Rated 1 out of 5 stars

Good service but disappointed

Good service but, slippers awful..as if they were for the wrong feet. shame as pleased with other purchases from you but definitely asking..waiting for refund on these men’s sheepskin slippers.

October 27, 2025
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Reply from Jacobs & Dalton

Hi there,

Thank you so much for taking the time to share your feedback. I’m really sorry to hear that the fit of the men’s slippers wasn’t quite right, we know how disappointing that can be, especially when you’ve previously been happy with our products.

I’ve taken a look in our system and can’t see a return request linked to your email just yet. When you get a moment, would you be able to let us know that you’ll be sending them back? Once the slippers arrive with us, we’ll process your refund straight away, and the funds will reflect in your account within 3–5 working days.

If you’d like to try a different style or need help with sizing in future, we’re always more than happy to assist 🤍

Kind regards,

Rated 5 out of 5 stars

Buy British boots

Wonderfully comfortable products, beautifully made, top quality yet not expensive and their staff respond and communicate so quickly to any queries you may have.

October 27, 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍
We’re truly delighted to hear that you’re enjoying the comfort and quality of your pieces, that means everything to us. We take a lot of care in ensuring our products feel as good as they look, and it's wonderful to know our customer service made your experience even smoother.

If there’s ever anything else we can help with, we’re always here 🐑✨

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Rated 4 out of 5 stars

Love this company...

Love this company.... Good products occasionally special offers or discount is good practice. Quick and responsive team.

October 27, 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍
We’re so glad to hear you’ve had a great experience with us, and yes, we agree, a little special offer every now and then is always a treat! Our team is always here if you ever need help or advice, so please don’t hesitate to reach out.

We appreciate your support more than you know 🐑✨

Rated 5 out of 5 stars

Comfy boots

Eveything was made easy for ordering, the boots arrived quick and packaged well. The boots are lovely and comfy and will order again.

October 27, 2025
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Reply from Jacobs & Dalton

Thank you so much for your lovely review 🤍
We’re so pleased to hear your order arrived quickly and that you’re enjoying your new boots, comfort is what it’s all about!

Your support means the world to our little Yorkshire team, and we’d be delighted to welcome you back again soon 🐑✨

Rated 5 out of 5 stars

Warm comfortable and good quality

Good quality, best on market for price comparisons to other products that are the same.

October 27, 2025
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Reply from Jacobs & Dalton

Thank you so much for your review 🤍
We’re really glad to hear you’ve found the quality and value to be spot on, we put a lot of care into making sure our products are beautifully made and fairly priced.

Your support means the world to us 🐑✨

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