Jacomo Reviews 

Where to start, placed an order Sunday, offered next day delivery for extra. packages made it as far as the local depot. But now stuck in limbo. Jacamo change their tune saying that delivery is not next day, despite the website clearly sayin it is and charging the extra. wont speak to Evri so I can just get it. The depot is only 10 minuites from me. just a joke and waste of time. Done with them now and closing the account. When you cant resolve a simple problem then you dont deserve the custom. When I am asked how I would like to resolve the issue, that tells me all I need to know. Clueless and couldnt care. Then the add Evri in the mix, and you can garantee one thing. Always a problem!

Been a customer for over 10 years never missed a payment up to now £10 payment needed went to pay it a £12 charge on my account . And also a late charge on my credit rating . They removed the charge but said couldn’t adjust the credit rating . Disgusting from a company so I have decided to close my account as from today

They are great until you either need to speak to customer service or return an item.
5 items returned only 4 refunded, customer service agent didn't like what I had to say, so she changed my log in email address to cause me hassle.

Jacomo have lost my Returns Parcels & my receipts they insisted I send.You never get contact from the same Advisor each time they reply to you & it’s always the same old script telling the same old untruths ! I’ve supplied them with all the info again following the post I made? But no reply !! I’m lost for words.
Jacomo don’t want to refund money even when they lose customers goods. Please believe me when I say enough is enough ! Just Don’t Buy From Them !! I can assure you here & now.....You Will Regret It