Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... See more
Company replied
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Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.
We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.
Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.
We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.
Browse our stock online or get in touch to see how we can help you.
3 King Street, HX1 1SR, Halifax, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 1 month
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Friendly staff with lots of vehicles in stock. Ended up purchasing a vehicle and I'm happy with it so far.

Reply from Jagland Empire Ltd
Terrible initial contact with them. Really hard to get a sales person to return my calls. Tried email, WhatsApp, phone calls. I spoke to a few people but they couldn't get a reply from anyone in sales, the last person suggested I head over anyway to see the car we were interested in as I'm not that far away (40mins) as the sales team must be busy. We got there and the car we wanted was out the front, no punters around, lots of sales people doing nothing. I was told they'd just sold the car. Basically the sales team were ghosting me as they'd already got a punter on the hook. They could have just told me that and then I wouldn't have wasted my time and fuel going over there. I think I may have missed a bullet anyway having read their reviews and the reviews of their previous incarnations, easy car credit 247 and other similar names. What a thoroughly disrespectful and selfish company! I hope the business goes down the toilet like the previous ones!

Reply from Jagland Empire Ltd
Even giving 1 star, is undeserving.
My husband and l were looking for a van. We then approached this company, Jagland Halifax, and we were told to pay £100 deposit on the 22/04/2025 which was refundable.
To my surprise such a reputable company is failing to refund us our £100. We have been to the company several times, called several times, and they continuously say the money will be refunded and up to date we still waiting for the refund.
We feel scammed, cheated and lied to, in people we thought we could trust.

Reply from Jagland Empire Ltd
I had a mixed bag of experience with this dealer. On the plus side when we were on site they were very nice and polite and arranging collection was easy. They even offered to collect us from the train station.
However when I was arranging the car online with them they were extremely pushy with their finance and warranty which was a pretty terrible deal. They told me that they wouldn't work with the finance provider I had chosen right up until I showed them an acceptance letter.
I was also told that the car was in perfect condition without a mark on it but there is a large chip in the windscreen, a few very light marks, but the worst of all was that the front two tyres were completely shot with tread blocks missing and peeling away. Sadly after my long journey to get the car I forgot to check the tyres so I only noticed when I got home. I was lucky that I made it home without a blow out. The dealer did pay half of the tyre price but it should never have left the forecourt in that state.

Reply from Jagland Empire Ltd
Lovely people , very friendly and made you feel welcome . Love my new car 😁

Reply from Jagland Empire Ltd
Really impressed with Hollie throughout our car buying journey! She was really quick at getting back to us and went above and beyond, nothing was too much for her she is an absolute credit to the company ⭐️

Reply from Jagland Empire Ltd
Love my new jaguar I Pace , after a long stressful day of already purchasing the same car from another garage to find out the car was faulty number of warning and would not charge ! These guys agreed to stay open late for us after 7:30 at night to get us the car we wanted and it is perfect ! They was nothing but helpful and we got are car processsed in no time at all we was ready to get on the road in no time at all no hassle or stress !! Thankyou again amazing service.

Reply from Jagland Empire Ltd
Pleasant and friendly,made us feel welcome. Talked through everything we asked.

Reply from Jagland Empire Ltd
Purchased a new car, service received from initial enquiry to complete was 5 star...
Great car from a great company

Reply from Jagland Empire Ltd
Friendly staff, very accommodating and no big pressure sales pitch.
Everything went smoothly and all requests for details on the car to be addressed accommodated and resolved.
Great experience would recommend.

Reply from Jagland Empire Ltd
Very good experience, smooth and friendly.
Van is great and spotless when collected.
Highly recommend

Reply from Jagland Empire Ltd
The service provided was very good, all the staff were very friendly and helpful.
Managed to conclude a good deal after a little haggling 😜

Reply from Jagland Empire Ltd
I purchased a defender EO70 GRK in May 2025 on finance with Santander.
I had to go to Halifax from Manchester twice because the first time I couldn't use my credit card to pay and wasn't told this, I viewed the vehicle and pointed out some cosmetic issues ( deep scuffs to external trimming and 2 deep chips on windscreen) I was assured that these would be sorted before I collected. 2nd trip back and the problems were still there. Told to get local trader to deal with and Jagland trading as MegaCar Supermarket would reimburse directly. While driving back to Manchester I noticed the coolant light illuminated as well as the engine management light and SOS light. I reported it to Jagland trading as megacar supermarket and they said just top up. which I did with over 23l of coolant over 3 days. clearly was a more serious issue. I paid £10,000 deposit part cash part loan with Santander, so under the credit consumer act 2015 I complained to Santander, who sent out an independent engineer within 3 days. The report they produced proved that the car had a pressure loss of over 2.5psi within 10 minutes and there was evidence of a long standing leak on the coolant system before it was sold. BIG PROBLEM. I immediately rejected the car as was within my rights and it was collected a couple weeks later and sent back to the dealer. It has been over 6 weeks since Jagland trading as Megacar supermarket has had paperwork and car and they are refusing to wind down the finance and return my deposit as ordered by Santander. The car is back on sale on numerous platforms initially for £1,000 more than I bought it but now reduced to £44,990. My experience with them has been the most frustrating and one which seems to have been true by previous clients. I am now considering pursuing a case with the financial Ombudsman because I am out of pocket and no car after 6 weeks of being messed around and causing me mental anguish. This is a 100% true story as of 17/8/2025

Reply from Jagland Empire Ltd
Very helpful and friendly staff. Kept up to date with purchasing car from Halifax. Living in Sunderland. Great deal.

Reply from Jagland Empire Ltd
Very easy and straight forward to deal with. Would recommend

Reply from Jagland Empire Ltd
Had a great professional experience buying my van from start to Finnish went smoothly and would definitely buy a veichle from them again.

Reply from Jagland Empire Ltd
Excellent staff and not forced in to buying

Reply from Jagland Empire Ltd
Very nice people great customer service! No pressure at all! Made me feel really relaxed such a easy process ☺️

Reply from Jagland Empire Ltd
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