Superb and highly patient staff who allowed me to try the watch on three separate occasions and smiled each time. Lovely folk, very knowledgeable. Zero notes. I can happily recommend this establis... See more
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James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.
24-26 Argyll Arcade, G2 8BA, Glasgow, United Kingdom
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Yet again James Porter & Son came up trumps! A perfect present for my friend's special birthday. Packaged so nicely and delivered very speedily!! What fabulous customer service!

Reply from James Porter & Son
The entire experience was smooth, and I couldn't be happier with the watch I received.
Also appreciated the regular updates on the status of my order and the timely delivery. The watch arrived well-packaged, ensuring it was in pristine condition.
Thank you to the James Porter & Son's team!

Reply from James Porter & Son
This jewelry store stands out for its commitment to ethical sourcing and sustainable practices. I was delighted to discover their collection of ethically sourced gemstones and responsibly crafted jewelry, allowing me to adorn myself with beauty while supporting a worthy cause.

Reply from James Porter & Son
Excellent service and information, next day delivery and watch 100% - fully recommend and would use again.

Reply from James Porter & Son
This watch was sold out pretty quickly. I put my name on the waiting list just in case and to my delight more stock came in and I was contacted to see if I still wanted to purchase the watch.
A very happy customer and top service.

Reply from James Porter & Son
Modifying my previous feedback (2/5) as after a couple more days my email was replied and I made the purchase I was looking for.
Great service and a very happy customer now.
Previous feedback :
I recently got in touch with a enquiry on a watch but my emails were ignored.
I am still waiting for a reply.

Reply from James Porter & Son
I have not received the watch yet as you informed me that you are waiting on confirmation of stock from supplier. Seems a little early to ask me for a review (Twice).
You need to teeqk your automated customer journey to exclude people who have not received the product yet. Thanks

Reply from James Porter & Son
Ordered watch pre-order. Delivered on time with links already adjusted based on my wrist size.

Reply from James Porter & Son
Thought I’d missed this Seiko as it seemed to sell out on release, but very happy that James Porter managed to find one, kept in touch about delivery dates and now it’s on it’s way. Delighted with the service, thank you all!

Reply from James Porter & Son
Easy and hassle free dealing with. Placed my order and James Porter & Son made the rest. Article was sent by UPS, well packed, they even wrapped in additionally in their own paper - really appreciate the extra effort. Highly recommended!

Reply from James Porter & Son
The process of buying the watch online was easy, it arrived the following day and was well wrapped (from my experience this is not always the case with other outlets)

Reply from James Porter & Son
Prompt delivery, and lovely extra touches - watch bracelet perfectly sized, gift wrapping, made this experience extra special. Would definitely buy here again.

Reply from James Porter & Son

Reply from James Porter & Son
Excellent service, many thanks to Claire for her patience and assistance with my purchase.

Reply from James Porter & Son
I'm constantly amazed by the sheer uniqueness and remarkable craftsmanship of the jewelry from this store. The quality is superb, the design is captivating, and their fast delivery ensures you won't have to wait long to enjoy your extraordinary purchase.

Reply from James Porter & Son

Reply from James Porter & Son
Laura at Janes Porter was so helpful and made choosing the right ring such an easy process. We wanted to have a look round to compare other rings and prices in Argyll Arcade and she said that was fine but that we’d ‘be back’. And we were!!! The service was above excellent and we would highly recommend Laura and James Porter. Thanks Laura

Reply from James Porter & Son
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