James Agent Reviews 

59
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Having used Adam and the company to sell four times and to buy from once, we can honestly say that they provide a highly professional and friendly service, with nothing being too much trouble for them... See more

Rated 5 out of 5 stars

Excellent, professional company. Everything went really smooth, with no problems at all, and the staff were great. They know their job and the local market. But, results speak for themselves, house so... See more

Rated 2 out of 5 stars

I’ve now bought and sold two properties in the Borders, and unfortunately my experiences with James Agent have consistently been disappointing. On both occasions when I was considering sellin... See more

Rated 5 out of 5 stars

I have dealt with many many Estate Agencies in 3 different countries, and I can honestly say hand on heart that every element of the sale of our home with Donald from James Agent was exceptional. Eve... See more

Company details

  1. Real Estate Agency
  2. also in
  3. Real Estate Consultant

Written by the company

A cost effective and efficient Estate Agency service, dedicated to our clients 24/7.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

59 reviews

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No recent history of asking for reviews

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4.4

All reviews

(59)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly team, would recommend James Agent

November 11, 2021
Unprompted review
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Reply from James Agent

Hi Sheena,

Thank you for the great feedback. It was a pleasure working with you, and we wish you all the very best for the future!

Best wishes
Donald & Adam

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Rated 5 out of 5 stars

Brilliant experience

Brilliant experience from start to finish with James Agent. Couldn’t recommend them enough. Donald was extremely helpful not only in assisting in the sale of our property but was also there to provide any advice or guidance regarding purchasing our next home. Both Adam and Donald are very friendly, every interaction was a positive one and we will definitely use them again when purchasing/selling properties in the future.

November 10, 2021
Unprompted review
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Reply from James Agent

Hi Chloe,

Thank you very much for the wonderful review! It was a pleasure working with you both over the past couple of months. We are also delighted to hear you have secured your new property! Congratulations 🥂!

If we can be of any further help in the future please do not hesitate to get in touch 🙂.

All the best

Donald & Adam

Rated 5 out of 5 stars

First class!…

From the first contact to after the sale of our property Donald at James Agent was incredible. We had first class service and he was always there for us when we needed a little help and advise. We would absolutely recommend James Agent to anyone considering putting their property on the market. Donald is a credit to the company too.

November 9, 2021
Unprompted review
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Reply from James Agent

Hi Lynda,

Thank you so much for the lovely feedback, Donald certainly is a credit to James Agent, his professionalism and experience within the Borders property market is second to none!

It was an absolute pleasure working with you throughout the sale. We are always here if you need any further help or advice in the future.

All the best from the team at James Agent

Rated 5 out of 5 stars

Thank you Adam (James) - excellent service

Thank you Adam (James) for providing an excellent service. Throughout the whole process Adam gave me support and confidence 24/7, as well as keeping me up-to-date with progress and advising me on my options. Several very competitive sales packages were available and the personalised service was second to none. Adam has extensive knowledge about the housing market and used this to promote and market my house. House sold within 2 weeks with several offers on the table - excellent result. Can't recommend Adam highly enough when selling a house.

July 30, 2021
Unprompted review
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Reply from James Agent

Thank you Elma for the wonderful review! It's been an absolute pleasure working with you, and please stay in touch 😃!

Rated 5 out of 5 stars

First class 24 hour service - highly recommended

I cannot recommend Adam more highly. From the initial consultation, where Adam spent a long time looking around the house, making suggestions and giving us an accurate valuation (Adam is a qualified surveyor) to the prompt closing date and sale. Adam is very knowledgeable in this area and was always available to answer questions. One of the huge advantages is that Adam is available 24 hours a day, 7 days a week, so anyone wanting to view can call and make an appointment at short notice: especially useful on a weekend. There is a fabulous feedback system so we could get viewers’ feedback. Adam, who is a really genuine, friendly person, was in regular contact with us and went out of his way to be helpful. His service is also incredible value for money. Look no further than James Agent!

June 30, 2021
Unprompted review
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Reply from James Agent

Hi Lorraine, it was an absolute pleasure working with you both. Thank you very much for the great feedback. I wish you both all the very best in your new house by the sea! I am always here if you need any further support or advice. Take care! Adam

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Rated 5 out of 5 stars

Thank you Adam for a excellent service

Thank you Adam for a excellent service, you absolutely took the headache out of selling our house and kept us informed throughout the entire process.
Everything was managed extremely well and loved that we could contact you at any time.
A very efficient and friendly service.

June 28, 2021
Unprompted review
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Reply from James Agent

Thanks you so much for the lovely review Joanna. It was a pleasure working with you all. Take care and please stay in touch!

Rated 5 out of 5 stars

Excellent service throughout the whole…

Excellent service throughout the whole process.
Online feedback from the viewings was very useful.
Highly recommended.

June 23, 2021
Unprompted review
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Reply from James Agent

Thank you Peter for your wonderful feedback, it was a real pleasure working with you both. Please pop into the office and say hello whenever you're passing by!

Rated 5 out of 5 stars

Excellent Company - Highly Recommended

Adam was very friendly and easy to communicate with, but extremely professional in his approach. He had an excellent knowledge of the market and the selling package he put together for our property was excellent. We would not hesitate in recommending James Agent if you are considering having your house valued or wish to sell. Without doubt James Agent were the best estate agent we have used over 40 years of house sales.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service for a "stress free sale!"

We used James Agent as a result of a recommendation from McGill Mortgages, Melrose to sell my parents home. Adam responded very quickly and professionally to our enquiry and arranged to meet with me at the property within a day. As other reviews state Adam is very knowledgeable as a qualified surveyor and looks at the possibilities for any future development of the property with a realistic vision in terms of design and planning. It was also refreshing to receive texts of upcoming viewings and also a call from Adam after every viewing which provided excellent communication. I can honestly say that the service was seamless from start to finish and have already passed on Adams details to several friends. I would recommend paying the extra charge for viewings and let Adam manage a "stress free sale on your behalf"

May 24, 2021
Unprompted review
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Reply from James Agent

Thank you very much Bruce for the lovely feedback and also your continued support! It's been an absolute pleasure working with you, and I feel we have become friends through the process. I look forward to catching up again in the future!

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Rated 5 out of 5 stars

Would highly recommend

I recently sold my flat through James Agent and I would highly recommend them to anyone looking to sell their property. The service received was Excellent, Adam is very knowledgeable in this sector and goes above and beyond to help out. As a first time seller, all aspects of the selling process were explained thoroughly and he was always there to answer any questions that I had throughout the selling process. First class service was received from start to finish and at a very competitive rate.

April 26, 2021
Unprompted review
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Reply from James Agent

Thank you very much for the kind feedback Rory I am so very pleased you chose to put your faith in us to sell your property. It can be a confusing and stressful time selling a property, and we hope to alleviate that as much as possible for our clients. I look forward to catching up again soon and helping you find your new home in the future!

Rated 5 out of 5 stars

The best decision we made

We’ve just sold our house with Adam at James Agent and the process could not have been better. An excellent, personal and efficient service from start to finish. He is a complete professional, friendly to deal with, refreshingly honest and knows the local market so well, making what could have been a stressful experience really straightforward.

He has a great system for keeping track of viewings and feedback and, thanks to Adam, our house quickly went to a closing date and sold at a great price. And after the sale was agreed Adam kept in contact with solicitors on both sides to keep everything running smoothly all the way to completion.

I have no hesitation at all in recommending James Agent. It was the best decision we made in selling our house.

April 16, 2021
Unprompted review
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Reply from James Agent

Thank you very much for the review it was an absolute pleasure working with you both! We wish you all the very best with your onward move and would love to hear from you once you've settled into your new home!

Rated 5 out of 5 stars

A really personal service.

We recently sold our house with Adam and, from the off, experienced a really personal, modern service. His experience in the sector really became apparent as we went through the sale. Due to Covid-19 many people are viewing initially online and one of the main reasons we chose Adam was the addition of a full professional 3D walkthrough video of the house to the marketing suite of advertising. This helped the house stand out and generate a lot of interest quickly as viewers didn't have to piece the house together from pictures.

The system used for tracking and notifying of viewings and feedback was excellent and Adam was always superb in getting back to us if we had any questions.

As a local estate agent Adam really offers a superb service with a wealth of local knowledge but with modern methods and gets back to you when he says he will. We would highly recommend Adam and James Agent to anyone looking to sell their house.

April 1, 2021
Unprompted review
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Reply from James Agent

Hi Tom,

Thank you very much for the lovely review. It was a real pleasure working with you. I am very grateful that you put your faith In us to sell your home and that the package we provided helped you achieve a fantastic sale in the timescale required. We hope you will keep in touch, and please let us know once you're all settled into your magnificent new build home! If you ever need any further advice we are only a phone call away. All the very best for the future!

Rated 5 out of 5 stars

From our very first consolation with…

From our very first consolation with Adam we knew we had made the best choice of agent to sell our house! The service, support and contact we have received throughout the sale of our house as been second to none. Highly recommended!!

March 30, 2021
Unprompted review
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Reply from James Agent

Thank you both for the very lovely feedback! It was wonderful working with you and I hope you will stay in touch. Good luck in your new home! We are always here if you need any further advice or guidance. All the best from James Agent

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Rated 5 out of 5 stars

I have just sold my house through Adam…

I have just sold my house through Adam and I cannot recommend him enough. First class service at a very competitive price.

March 29, 2021
Unprompted review
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Reply from James Agent

Thank you Geoff for the very positive feedback! We very much enjoyed working with you. All the best with your move and please keep in touch!

Rated 5 out of 5 stars

Outstanding, personal service!

Adam is an outstanding professional who puts the best interests of his clients at the heart of everything he does. He will consistently go well above and beyond what is required of him to provide excellent customer service. He is open, honest, genuine and extremely knowledgeable on everything properly related. We have no reservations in putting 100% trust in him to find us the home of our dreams. If you are looking for a friendly, efficient, reliable and personal service, Adam is absolutely your man. I am certain his business will continue to go from strength to strength as he continues to surpass customer expectations. Thank you Adam, your ongoing support is priceless!

February 17, 2021
Unprompted review
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Reply from James Agent

HI Stephanie thank you very much for taking the time to write such positive feedback! It continues to be a pleasure working with you both and we look forward to helping you find (or build) your dream home in the near future. All the best James Agent

Rated 5 out of 5 stars

C Kellett

We contacted Adam in October for a home evaluation he came out to the house within a matter of days as agreed. Very Prompt service on hand for any queries we had. Our house was on the market very quickly on all major sites with an easy to use portal provided by James Agent to check on the progress of your house eg views on sites and bookings for viewings. Our house sold within 2 weeks of being on the market. The package deal we got with Adam was great value for money including the professional photos of the house. I would highly recommend his service to anyone looking to sell or to buy a property.

February 11, 2021
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Reply from James Agent

Hi thank you very much for the great feedback. We loved working with you both and wish you all the very best for the future! All the best James Agent

Rated 5 out of 5 stars

James Agent Review

Selling your home? put your trust in Adam James and his new company James Agent. I was Adam's first client back in October 2020 and my house sold in a week. Adam offers a fixed fee, professional brochure, floor plan, photographs, game changing virtual tour and contacts in Home Reporting and solicitors. Your property will appear quickly on the major websites and Adam will keep you fully informed of progress, agree and arrange viewings, and quickly respond to queries that you or potential buyers may have. Adam is full of knowledge and enthusiasm and is a pleasure to work with. I highly recommend James Agent to any person considering putting their house on the market. Kind regards, Roger

December 28, 2020
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Reply from James Agent

Thank you for the feedback Roger, it was a pleasure working with you.

All the best for the future! Please keep in touch!

Regards Adam

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Rated 5 out of 5 stars

Requested EPC

Requested EPC. Turned up exactly on time. Very professional, courteous and fast. Will use again.

December 17, 2020
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Reply from James Agent

Hi Brian,

Thank you for the positive feedback!

If I can be of any further assistance to you in the future please do not hesitate to get in touch.

Regards

Adam

Rated 5 out of 5 stars

Easy and friendly service

Easy and friendly service. Top job !

December 17, 2020
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Reply from James Agent

Thank you for the lovely feedback!

It's nice to hear you had a great experience with us.

All the best

Adam

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