James Blond Rentals Reviews 

23
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Simply put .... I hired a 3 tonne furniture truck, with tail lift, and got exactly what I requested, including FREE moving blankets, and the service was fabulous. The final cost was exactly what... See more

Rated 5 out of 5 stars

Friends arriving from U.K asked us to find them a rental car, we found a local company called James Blond who quoted a 2023 SUV for less than half the price of Budget. Friends had a great time, good s... See more

Rated 5 out of 5 stars

Went to NZ for Christmas 2024 and needed a car. James Blond were by far cheaper than any of the bigger companies. Got picked up at Auckland Airport, short trip to their depot, quick intro and we were... See more

Company replied

Rated 1 out of 5 stars

Disgusting company, expect your quote to be padded up once you've booked, hidden charges like relocation fees once you've turned up for your hire & they are racists, the creep who bought the company f... See more

Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Truck Rental Agency
  4. Van Rental Agency

Written by the company

James Blond Rentals, established in 2004, has evolved into one of the leading car rental companies, known for its commitment to excellence and customer satisfaction. With a client base exceeding half a millionsatisfied customers, James Blond Rentals offers a diverse and expansive fleet, including premium vehicles and executive-class options to cater to discerning travellers. Whether you're seeking an affordable rental or a luxurious driving experience, James Blond Rentals ensures you'll find the perfect vehicle for your needs. With convenient locations, including service from both domestic and international terminals at Auckland Airport, the company provides seamless access to top-quality rental options. James Blond Rentals is dedicated to delivering the very best in commercial and car rental experiences, combining global reach with unparalleled quality and service. Looking for the perfect vehicle for your next journey? Our extensive range of car rentals has something for every need. Whether you're travelling with a large group or need a vehicle for a family outing, we've got you covered. If you need space for a big group, consider our 10-seater minivan rental or our 12-seater minivan rental options. These spacious vehicles are ideal for family trips, group vacations, or even business events where comfort and room are essential. For smaller groups or families, our 7-seater car hire options are perfect. These vehicles offer ample room without compromising on style or efficiency. Looking to reduce your carbon footprint? We offer hybrid cars for rent, combining fuel efficiency with lower emissions. Perfect for eco-conscious drivers. Our SUV rentals provide both power and space, perfect for tackling different terrains and ensuring a comfortable ride on any adventure. No matter what your transportation needs are, our diverse fleet of vehicles ensures you'll find the perfect match. Book your rental today and enjoy a stress-free journey with a vehicle that meets all your requirements.


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3.7

Average

TrustScore 3.5 out of 5

23 reviews

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3.7

All reviews

(23)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Best car rental experience

Recently I hired the van from them. The staff at the counter was good and knowledgeable. Suggested me good deal to keep the van for the whole day instead of having it for few hours. Their rental rates are very good. Well maintained vehicles. 100% coming back.

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Friends arriving from U.K asked us to…

Friends arriving from U.K asked us to find them a rental car, we found a local company called James Blond who quoted a 2023 SUV for less than half the price of Budget. Friends had a great time, good service and left rental in Kelston. While collecting them we saw a large range of Furniture trucks, vans on the yard as well. Will use them for our next move!. Thanks heaps.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Simply put ...

Simply put .... I hired a 3 tonne furniture truck, with tail lift, and got exactly what I requested, including FREE moving blankets, and the service was fabulous.

The final cost was exactly what I had self calculated and the bond repayment, less mileage, was expedient. Overall a better deal than their competitors.

I would definitely use them again.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Hired a truck from James blond

Hired a truck from James blond last week for a house move. Check out was the quickest I have experienced. Truck was well presented and came along with free blankets. I found them to be the cheapest in the market. Plus I got a 25% mid-week discount.

May 6, 2026
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Rated 1 out of 5 stars

Horrible experience

Me and my husband booked a car with them, directly on their site. We gave us a 30+ year old car, which was discarded from Japan and bought by James Blond. It had a cassette player, a CASSETTE PLAYER, not CD. So very old car. The very first night we were driving, during the dark, all the lights (headlights / high beam etc.) went out and we almost crashed. Horrible experience. When we tried to call them on their non-stop line, it was not working. We were not able to contact them. After this, the next day, they changed to car to 2006 Toyota, again from Japan, again very old.
If you value your safety, pay a little more elsewhere, where you can get more modern / safe car.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Dangerous 30+ year old rental car from Japan

I booked directly on their site, and got 30+ year old car, which was discarded from Japan and bought by James Blond. It had a cassette player, I repeat CASSETTE, not CD. So very old piece of shit. The very first night we were driving, during the dark, all the lights (headlights / high beam etc.) went out and we almost crashed. Horrible experience. When we tried to call them on their non-stop line, it was not working. We were not able to contact them. After this, they changed to car to 2006 Toyota, again from Japan, again very old.
If you value your safety, pay a little more elsewhere, where you can get more modern / safe car.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Poor experience

Poor experience. Booked a truck the website lists as automatic - arrived only to find there is only a manual transmission available. Clutch was tough to drive,. Just don't bother. Provided feedback on my experience and the response was essentially that autos are a first-in-first-served situation and overall 'tough luck'.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE & read the small print carefully.

Our car was booked by an organisation with a named driver.
There were four adults and four suitcases.
The car that was booked was suitable for that number.
Upon arrival we were offered a car that was not the one we booked NOR was it similar.
The booking James Blond receptionist/facilitator proved dominant aggressive and insisted a smaller inadequate vehicle was our designated car.
To demonstrate our requirements we tried to fit ourselves and luggage in this car which proved to be impossible.
After 20 minutes of frustrating demonstration and discussion, the original pre ordered car somehow arrived, and was not “broken” as we were told.
An excessive bond of $2000 was required before the keys were provided.
Not an entirely pleasant experience and one I would not wish to repeat so I won’t be using or recommending Christchurch Green Motion/James Blond.

March 28, 2025
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Rated 1 out of 5 stars

Disgusting company

Disgusting company, expect your quote to be padded up once you've booked, hidden charges like relocation fees once you've turned up for your hire & they are racists, the creep who bought the company fired the kiwi staff in order to hire indians on visas to exploit easier. It was a highly reputable company when Lee created & owned it (Vancy Rentals), now it is the worst since sold (October 2024). Bankrupt this creep & send him back to the filthy hole he came from. Do not give your money to this company.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Can highly recommend!

Went to NZ for Christmas 2024 and needed a car. James Blond were by far cheaper than any of the bigger companies. Got picked up at Auckland Airport, short trip to their depot, quick intro and we were off. The suv was immaculate, low mileage, exactly what we'd expected and paid for. Drop off at Christchurch was similar, no dramas or waiting around, even though the depot was again off the airport site. Highly recommend James Blond as a cheaper alternative.

January 22, 2025
Unprompted review
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Reply from James Blond Rentals

Thank you Paul for your review. We look forward to having you back in the near future.

Rated 1 out of 5 stars

A Terrible Experience

We arrived at the Christchurch location to be given a 10-year year-old hybrid, apparently just delivered Japan, with all the instructions - the screen and various written instructions on the car - only in Japanese.
There was no way to change the screen to English or French (our second language).
Of course, no one can safely drive a car when you cannot understand neither the safety instructions nor the way to operate the navigation system nor even the simplest things, like how to set the clock or change the brightness level on the dashboard, which was set at dim.
The contract states that renters are fully responsible if car instructions are not followed for overheating or oil loss etc.
But we could not understand the instructions on the dash, so no way to know what any warning light might mean.
The contract (Clause 9b) states that the contract is null and void if a vehicle is unroadworthy.
It was. Any vehicle is of you can’t read the instructions.
We wanted out.
The local manager in Christchurch was excellent and put us in touch with headquarters, who argued for 20 minutes that the car was roadworthy and to trust them that the screen instructions were irrelevant, and not part of the contract. That was ridiculous: all parts of a vehicle are part of the vehicle, screen and safety instructions included.
On Google a similar car was selling for less than $6,000.
Yup it passed roadworthy inspection …we were told.
No proof was offered, and of course the Japanese language navigation screen had Japan and not New Zealand.

The manager refused to include a separate English language GPS system.

Finally, after much argument, the contract was cancelled.

Three hours lost.

We did appreciate the goodwill of the local manager: she was understanding and delightful but caught between us and a very unpleasant manager on the phone from HQ.

Advice: read the fine print and stand up to the bully tactics.

Yes, James Blond is a few dollars cheaper but buyer beware, “Gold Economy” may well get you a secondhand car with no place to charge your phone and with all instructions in a foreign language.

The car smelled of cheap perfume, no doubt to cover up that a previous owner was a smoker.

We have just rented from Budget, a brand-new SUV with top-notch safety features and excellent insurance coverage and only nominally more expensive.

Off we go to hike.

December 30, 2024
Unprompted review
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Reply from James Blond Rentals

Dear David,

Thank you for your feedback. We appreciate you taking the time to share your experience, and we regret that your rental did not meet your expectations.

We’d like to address the concerns you raised and provide some clarity:

Vehicle Roadworthiness: The hybrid vehicle you booked was fully certified and had a current Certificate of Fitness, ensuring it met all legal and safety requirements. While we understand your concerns about the in-car system, we assure you that all critical dashboard instructions (e.g., warning lights, safety notifications, and settings) were in English. The music/navigation system displayed Japanese by default, but once connected via Bluetooth, the language could have been switched to English. Our team would have been happy to assist with this setup.

Affordable Pricing: You received a highly competitive rate of $65 per day during the peak season, which is well below market rates for this time of year. We strive to offer affordable options for our customers while maintaining high safety standards and reliability.

Customer Support: We are pleased to hear that our local manager in Christchurch provided excellent service and worked to address your concerns promptly. Your comments about her professionalism are greatly appreciated and will be shared with her.

We regret any inconvenience or frustration caused by the misunderstanding regarding the vehicle’s systems and the time spent resolving the matter. While we do our best to ensure clear communication and a smooth rental process, your feedback highlights areas where we can improve, such as providing clearer instructions on vehicle features.

Thank you again for your input, and we hope you’ll consider giving us another chance in the future. Please don’t hesitate to reach out directly if you’d like to discuss your experience further.

Best regards,
Customer Relations Team
James Blond Rentals

Rated 5 out of 5 stars

James Blond

We have rented from James Blond many many times over the years, getting a variety of vehicles from small cars to large family vans, online booking is easy and pick up and drop offs to international airport with friendly van drivers always a seemless transfer. Econonic rental prices as well.

May 23, 2024
Unprompted review
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Rated 4 out of 5 stars

Hands down worth every cent - BANG FOR BUCK!!!

Awesome customer service, initial call taker we dealt with was 5 star however when picking up truck we dealt with another staff member who forgot to put straps and hand truck that was part of our order on the truck so we had to go back to the yard to pick them up which he apologized for.

Aside from that over all, James Blond rentals is hands down the best rental vehicle service company out there. We will continue to use their service, worth every cent..

April 27, 2023

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