Jamieson Alexander Legal Reviews 52

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

When they say one of the most stressful things in life is moving house, its not the moving in itself but solicitors! I am not sure how i would've got through the sale of my home and subsequent purchas... See more

Company replied

Rated 1 out of 5 stars

DO NOT HIRE THEM they messed up my legal case, got it all wrong, and it cost me tens of thousands of pounds! The lawyers are consending, inaccurate, and have no concept of customer service or trying t... See more

Company replied

Rated 5 out of 5 stars

We recently worked with Anna Lochhead of JA to put in place wills and power of attorneys. Anna was just amazing - warm but professional, explaining everything in a straightforward and easy to get you... See more

Rated 1 out of 5 stars

Definitely do not recommend this law firm - made a serious error on legal documents that I spent tens of thousands of pounds on and completely messed up a very simple legal case I had. Work with a big... See more

Company replied

Company details

  1. Law Firm

Information provided by various external sources

Jamieson Alexander is authorised and regulated by the Solicitors Regulation Authority to provide legal services and advice through a spectrum of areas and expertise. We are insured and trained to an extremely high standard. Contact us for free to ...


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3.1

Average

TrustScore 3 out of 5

52 reviews

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Rated 5 out of 5 stars

Best decision I made

When they say one of the most stressful things in life is moving house, its not the moving in itself but solicitors! I am not sure how i would've got through the sale of my home and subsequent purchase without Mustafa, he is fantastic! Calm, responsive, always available on email and phone, without him, I wouldn't have kept my sanity and most likely wouldn't have got my purchase exchanged when it did! 100% recommend

March 18, 2026
Unprompted review
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Reply from Jamieson Alexander Legal

Thank you for your kind note, Jess - yes, we think Mustafa's great too! We're glad to have helped and grateful for your time in leaving such a lovely review.

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Rated 1 out of 5 stars

Very bad service

Very bad service, became unresponsive to all my emails, staff left?

June 24, 2025
Unprompted review
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Reply from Jamieson Alexander Legal

This review has been flagged as part of a pattern of defamatory and harassing content directed at our firm.

We can confirm that the reviewer, "Mahmood", is not and has never been a client of Jamieson Alexander Legal. We reserve all rights to take legal action against those responsible for this campaign.

Rated 1 out of 5 stars

Be very very careful

Be very very careful. This was the most terrible experience I've ever had with a law firm.Please be careful and do not make the same mistake I did in trusting this firm with important legal work and an important legal case. The staff turnover is so bad that my case was passed from person to person until it went all the way up to the head of the firm - Alexander Pappin. An extremely rude and condescending man and the firm has still not fixed my issue and lost the cases I gave them! My new law firm was x10 better.

Edit: Reply to JAL. Well obviously this is not my real name, as that is not required on JAL. I was certainly a client on JAL and this was my real experience, so theres no defamation - shows how poor JAL's legal advice is they dont even know how defamation works

March 20, 2025
Unprompted review
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Reply from Jamieson Alexander Legal

This review has been flagged as part of a pattern of defamatory and harassing content directed at our firm.

We can confirm that the reviewer, "Martin S", is not and has never been a client of Jamieson Alexander Legal. We reserve all rights to take legal action against those responsible for this campaign.

Rated 1 out of 5 stars

DO NOT HIRE THEM they messed up my…

DO NOT HIRE THEM they messed up my legal case, got it all wrong, and it cost me tens of thousands of pounds! The lawyers are consending, inaccurate, and have no concept of customer service or trying to win for their clients!

June 5, 2025
Unprompted review
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Reply from Jamieson Alexander Legal

This review has been flagged as part of a pattern of defamatory and harassing content directed at our firm.

We can confirm that the reviewer, "Jame Doe", is not and has never been a client of Jamieson Alexander Legal. We reserve all rights to take legal action against those responsible for this campaign.

Rated 5 out of 5 stars

Extending a lease can be complicated…

Extending a lease can be complicated and painful but Jamieson Alexander did a great job for us, explaining the steps and options.

Their fees were very reasonable and they managed to achieve a sensible figure for the cost to extend.

May 2, 2025
Unprompted review
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Reply from Jamieson Alexander Legal

Dear Craig

Thank you for your kind words and taking the time to leave the positive review! Our team are genuinely most grateful.

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Rated 5 out of 5 stars

Now our 'Go-to' for Property Matters

This is the second time we've turned to Tracy Flaherty and her team for conveyancing, and the second time we've been left feeling like we've received a first-class service for a very reasonable fee. Highly personable, very responsive to calls and emails and always pushing to get things done on time. Very highly recommended!

September 13, 2024
Unprompted review
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Reply from Jamieson Alexander Legal

Dear AB

Thank you for taking the time to leave a review and for your very kind words! Tracy and her team are, of course, delighted and Tracy is, we agree, absolutely superb.

We look forward to helping you next time!

Rated 1 out of 5 stars

They messed up our hearing and lost our…

They messed up our hearing and lost our money. Stressful, annoying. Unprofessional.

May 22, 2024
Unprompted review
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Reply from Jamieson Alexander Legal

Dear Emma,

Unfortunately, we can locate no record of you being a client of the firm. Indeed, we note your location in Greece, while we only practice in England & Wales.

Please contact us directly as a matter of urgency, as we take all genuine client complaints very seriously.

Rated 1 out of 5 stars

Disappointing

Definitely do not recommend this law firm - made a serious error on legal documents that I spent tens of thousands of pounds on and completely messed up a very simple legal case I had. Work with a bigger firm

March 20, 2024
Unprompted review
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Reply from Jamieson Alexander Legal

Dear Mzogana,

Unfortunately, we can locate no record of you being a client of the firm. Indeed, we note your location in South Africa. We only practice in England & Wales.

Please contact us directly as a matter of urgency, as we take all genuine client complaints very seriously.

Rated 1 out of 5 stars

Poor quality legal work

Poor quality legal work. Would not recommend.

May 27, 2024
Unprompted review
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Reply from Jamieson Alexander Legal

Dear Dee,

Unfortunately, we can locate no record of you being a client of the firm. Indeed, we note your location in South Africa. We only practice in England & Wales.

Please contact us directly as a matter of urgency, as we take all genuine client complaints very seriously.

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Rated 5 out of 5 stars

Very Professional

Tracy was extremely professional and knowledgeable and kept me informed regularly of the progress in this matter. Tracy is a credit to your Company.

May 7, 2024
Unprompted review
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Reply from Jamieson Alexander Legal

Dear Laurence,

Thank you for your very kind review. We agree - Tracy is fab! Glad that you are pleased.

Rated 1 out of 5 stars

Terrible experience with Jamieson Alexander

We have had the most terrible experience with Jamieson Alexander over the past couple of months. They are either unresponsive or delayed in responding on extremely urgent legal matters where we are under time constraint to act. Their invoicing process is in complete disarray with invoices being sent late or prematurely (before work has even commenced). The quality of work has been shocking because of the firm constantly changing the individuals dealing with our matters and some of these individuals only being available on a part time basis. Despite our many recommendations on suitable ways of working, the firm has repeatedly made the same errors and have threatened to discontinue working.

In response to the below reply from Jamieson Alexander, the only fees claimed to be overdue are the subject of complaints that Jamieson Alexander has not responded to in nearly 8 weeks, and tens of thousands of fees have already been paid to date on amtters that include those where Jamieson Alexander has made clear errors in the legal document that have led to increased fees to fix and address. It is alarming that Jamieson Alexanders team charge for work done that is incorrect, and then charge again to fix this work.

April 30, 2024
Unprompted review
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Reply from Jamieson Alexander Legal

Dear Msizi,

Thank you for your review, which we are of course sorry to receive.

However, it seems a shame that you appear to have only left such a review in a retaliatory fashion for being requested to pay your long overdue fees - indeed, we note a prior response from your business offering to take this review down if we reduced our fees to your liking.

We remain here to try to resolve the matter with you, and have already addressed your concerns in writing privately. However, our costs remain outstanding and we are entitled to be paid for the services provided - services which achieved a highly successful outcome for you.

Rated 5 out of 5 stars

Excllent Solicitors

I am very pleased with the service received from Jamieson Alexander Legal. Big shout out to Lola who made the entire process effortless and was very organised, efficient and clear at all times. I would definitely recommend them, definitely one of the best solicitors I've used.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, was always on hand to help answer questions, great communication, hassle free process.

May 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic Communication

Great service, extremely well communicated and the ongoing support and communication was perfect. Fully recommend using this firm.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

I dealt with a very good lawyer in the…

I dealt with a very good lawyer in the team. She was extremely professional in the service and communication provided to me.
Every aspect of enquires with the process was dealt with in my interest.
I have hesitation recommending their service.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Lola Jim-kamal recommendation

Lola Jim-kamal was exceptional from start to finish with the remortgage. Lola kept all parties updated throughout, chased information as and when required and met every deadline she committed to. She identified and resolved issues with the lease that a previous solicitor had missed when I purchased the flat in 2013. Would recommend without hesitation and will be using Lola again.

November 1, 2022
Unprompted review
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Rated 5 out of 5 stars

Stressfree experience in a difficult…

Stressfree experience in a difficult transaction but kept constantly updated by Lola.

She is blessed with the knack of explaining legal matters in a way a unlegalistic can understand..a rare gift. Will recommend your firm for sure.

Richard Philip

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

Having Jamieson Alexander Legal in…

Having Jamieson Alexander Legal in charge of the purchase of our new home was an excellent swift process. We never encountered any problems with them and were extremely patient and helpful when we had to overcome some bumps along the road. I do recommend for new home buyers to use Jamieson Alexander Legal as there lawyers when purchasing a new home as there attentive, professional and get the job done at a high standard. Special thanks goes to Lola Jim-Kamal as she was the lawyer in charge of the purchase of our new home.

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service!

I have worked with Jamieson Alexander in a business capacity for a few years now, however this is the first time that they have personally acted for me and I could not be happier. Lola was an absolute star throughout the entire process and I would not hesitate to recommend her!

July 12, 2022
Unprompted review

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