Jane logo
Visit website

Jane Reviews 704

•
TrustScore 4.5 out of 5

4.6

Online Marketplace
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality and uniqueness, often noting that items exceed expectations. Many consumers highlight the efficient delivery service, with orders arriving quickly and as described. The ordering process is generally considered simple and straightforward, and people appreciate the affordable pricing. However, some customers also noted issues with delivery times, with certain orders taking longer than expected. A few other people also felt that the quality of some items was not as anticipated, citing concerns about material or craftsmanship. There were also occasional mentions of products not matching their online descriptions or sizing issues.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the wide variety of items,... See more

Quality

Users describe positive interactions with quality, noting that items are often as described and pictured,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with items... See more

Order

Customers generally report positive experiences with their orders. Many found the ordering process easy and... See more

Price

Reviewers highlight positive aspects of price. Many customers found items to be reasonably priced, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, my order consisted of 6 t's from 3 different vendors. 1 vendor, that I ordered 4 t's from, was SUPER quick on shipping. The other 2 not as fast BUT they did have it posted on their pages tha... See more

Rated 5 out of 5 stars

The bracelets are beautiful . I currently own 4 different colors. I have many allergies to jewelry and these wok well for me. They actually arrived faster than I expected . I will order more .

Rated 5 out of 5 stars

I got my brush and love it Have been looking for a brush with a carrying case for travel for ages and finally found one that was the right size ( Most others I have seen are tiny ones that dont work w... See more

Rated 5 out of 5 stars

Love this necklace. My husband thought it was very expensive. Appreciate the gift bag it was shipped in. Would definitely buy from this artist again. Delivery was quick.

Company details

  1. Online Marketplace
  2. Gift Shop
  3. Women's Clothing Store

Written by the company

Jane is back! Jane is a US-based marketplace for boutique fashion, home decor, and lifestyle products. We are not Jane-Sidney! We do not sell in Australia!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

704 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Rated 1 out of 5 stars

I did not like the item once I received…

I did not like the item once I received it. The color was inconsistent with the online description.

February 20, 2026
Unprompted review
Jane logo

Reply from Jane

Hello Kristine,

Thank you for reaching out. I am sorry you are not happy with your item. If you can please email support@jane.com so we can get you taken care of that will be great.

Thank you

Advertisement
Rated 5 out of 5 stars

Ordering process was easy

Ordering process was easy, shirts arrived in a reasonable time, products weren't damaged, and everything looked like exactly what I ordered.

February 11, 2026
Unprompted review
Advertisement
Rated 3 out of 5 stars

This jacket was not what I expected

This jacket was not what I expected. It hung on me instead of fitting like a jacket. Very flimsy material.

February 1, 2026
Unprompted review
Jane logo

Reply from Jane

Hello Laney,

Thank you for your feedback. Can you please email us at support@jane.com so we can assist you with your item?

Thank you

Advertisement
Rated 5 out of 5 stars

We love our new sheets

We love our new sheets. Seems to be of a very good quality. The true test in the washing machine. We washed the sheets when received. Very soft and comfortable.

February 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look