Jane Clayton & Co logo
Visit website

Jane Clayton & Co Reviews 

703
•
TrustScore 4.5 out of 5

4.4

Decoration and Interior Design Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, past reviewers overwhelmingly had a great experience with this company. Customers truly love the wide range of beautiful products, frequently praising the fantastic quality of fabrics, wallpapers, and carpets that complete their home interiors. People additionally appreciate the prompt delivery service and the extremely helpful sampling process, noting that items always arrive securely packaged and well within expected timelines. Some reviewers were not happy with delivery delays, tracking difficulties, or complications encountered when trying to return unwanted orders. Consumers also mentioned encountering occasional frustrations regarding unhelpful customer support interactions and received goods looking entirely different from online representations.

What people talk about most

Product

Users describe positive interactions with product, highlighting the vast and stylish selection of items... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the prompt shipping times and... See more

Order

Clients share ambiguous opinions on order experiences, as many consumers praise the very straightforward... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the fantastic materials,... See more

Service

People report positive experiences with service, highlighting prompt delivery and efficient assistance.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I actually only orderd a sample of wallpaper which I found to be different and attractive. It came quickly and it's good to see how it might look on the wall if chosen and choose paint colours, fabri... See more

Rated 4 out of 5 stars

Jane Clayton had the wallpaper we had difficulty sourcing in the colourway we wanted. We didnt realise it had been dispatched under another company name which caused confusion but delivery was under 5... See more

Rated 4 out of 5 stars

Almost perfect. The Lelivere fabric is 5 stars and arrived quickly considering it was coming from France. Not so happy that when I encountered an issue when placing the order (it was a bank check... See more

Rated 5 out of 5 stars

I ordered several samples if fabric for a bedroom Roman blind. All the fabrics are beautiful,good weight and will make lovely blinds, I'm just now spoilt for choice but will order once I have decided... See more

Company details

  1. Decoration and Interior Design Store
  2. Blinds Shop
  3. Curtain Supplier and Maker
  4. Fabric Store
  5. Rug Store
  6. Wallpaper Store

Written by the company

We’re Jane Clayton & Company - the leading online retailer of designer wallpaper, fabric, rugs and made to measure furnishings.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

703 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(703)

166 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

I love it

The wallpaper met my expectations and will be a lovely complement to my bedroom just need to get it on the wall now. I hope I don’t have too many rolls as the job can’t be done for some weeks and refunds only valid 30 days.

August 27, 2025
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Great Experience

Jane Clayton made three roman blinds and one pair of curtains for me. They matched the pattern beautifully across the top. They were exceptionally good value (the material was in the sale) and very well made. They cost about 1/3 of what it would have been to have bought the material, lining and interlining and then have them made.

August 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Thanks a lot guys

Hello and a super Saturday to you!
Thanks for supplying the Lincrusta Caprice at a great price.
Also for the super quick delivery.
It's only for a small job alongside my log burner.
I love this high quality paper.
Not for those who change deco every 3 years or so.
Kindest regards

Phillip

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Exquisite wall paper

Exquisite wall paper - samples delivered in great time & kept appraised when posted and when I could expect delivery.
Well done

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

First time we have used Jane Clayton…

First time we have used Jane Clayton for a sanderson rug. Love the rug and ordering went smoothly. Was concerned we would have to pay export taxes as it was shipped from Europe, but cleared that up before ordering with chat on website which was also clear and efficient. Ordered 16/7/25 and arrived 1/8/25 with one days advice of delivery date and the option to amend if needed

August 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look