jane jennifer 

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Company details

  1. Women's Clothing Store
  2. Clothing Store

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(13)

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Rated 1 out of 5 stars

Appalling. Scam company trading under several names. AVOID

Appalling.
Purchased a skirt in September. It took over 2 months to arrive. When it did It was from China. It did not resemble the picture or description of the product I purchased. It was made from very cheap material and was huge. I requested refund. Many ridiculous emails later i finally got return address. Was offered to keep item and receive partial refund? Chose to return out of principle. 9 weeks later i am still waiting for refund and company claim they have not received my return.
Total scam. DO NOT USE. Although they trade under many names, I did not order from Jennifer Jane initially i responded to facebook ad. I wish I hadn't

February 11, 2020
Unprompted review
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Rated 1 out of 5 stars

Avoid

Avoid! Ordered 2 items, received one after 5 weeks, nothing like the picture, not even a little bit! Expensive returns to China, and didn't receive refund anyway. They replied to one email, nothing since. They really are a scam, if I could give 0 stars, I would!

January 6, 2020
Unprompted review
Rated 1 out of 5 stars

Janejennifer are lying about the…

Janejennifer are lying about the quality of their products. I ordered a cotton dress (as per product description on the site) but instead they sent a nylon one, at the same price and worse, they did not want to issue a return lablel.
Never order from this site!

December 6, 2019
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Rated 1 out of 5 stars

Cheap products, slow delivery.

I ordered 5 items, and then received an email to tell me 4 were out of stock. Eventually one product arrived, and it was incredibly poor quality, not as pictured or described. It went in the bin, and the company agreed to cancelled my outstanding order, and to refund me.
It took several emails, but I now have received a refund. The company did reply to all of my emails, in a friendly and courteous fashion.

November 17, 2019
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Rated 1 out of 5 stars

Avoid

Avoid. Item nothing like the photograph. Poor quality. Printed polyester type fabric. Just awful. And to return the item-post to China at your own cost.

November 14, 2019
Unprompted review
Rated 1 out of 5 stars

AVOID janejennifer

AVOID janejennifer.com

The item I received from janejennifer based in China was extremely bad quality. The collar had been cut with a pair of scissors and left fraying. When I contacted them about this with several photos, they said "Nothing wrong". It also looked nothing like the picture on their website!

Also, the cost of returning an item to China will cost you £10 which is not refunded!

November 6, 2019
Unprompted review
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