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JanPal (UK) Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

avoid this company

avoid this company, linked VAT no to caterclean.com, never got my order, did a chargeback and they still didn't let the bank process it, provided false information.

February 5, 2024
Unprompted review
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Reply from JanPal (UK)

Please note this buyer 'Maria Kayani' is a scammer. We delivered her order to her and the parcel courier APC actually have a photo of the parcel sat on her doorstep!!! With a photo POD which doest lie :-) She then claims it was never delivered. She then tried to arrange a charge back with her card provider! Needless to say, because it had been delivered and we had the full tracking and photo POD to prove it, the bank ruled in our favour, saw through her try-on, and cancelled her charge back!

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