JapanCodeSupply Reviews 2,722

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Been using this website for a while now, although the verification process was quite long, everything else is good. They give you an option of showing your ID or your documents such as water bills,... See more

Company replied

Rated 5 out of 5 stars

Great! I never had any issues and the customer support is also super helpful and fast in responding ☺️👍

Company replied

Rated 5 out of 5 stars

I recently use this website to purchase japan PSN gift card, at first I was hesitating is it safe or not? But after read some review, it looks legit, so I bought it, and didnt regret it at all. The pr... See more

Company replied

Rated 5 out of 5 stars

By far my favorite place to order gift cards from. They're always for sale at good prices, and arrive to my email address almost instantly. I would recommend JapanCodeSupply to anyone and everyone. Th... See more

Company replied

Company details

  1. Gaming service Provider

Information provided by various external sources

Want to shop Japanese iTunes, PSN cards, Nintendo cards while in overseas? Buy a prepaid card from us and get the card code by e-mail within 1 minute. Extremely fast and cheap!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 1 out of 5 stars

WOULD NOT RECOMMEND!!

I ordered a card last night, and the getback time is awful. I got a confirmation email saying I’d receive the card a bit later, but never got it. I’ve confirmed my number with them and still have nothing.

June 5, 2021
Unprompted review
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Reply from JapanCodeSupply

We apologize for any inconvenience caused. Please kindly contact us at help@japancodesupply.com, our support team will be happy to assist you further regarding any issue you've had. Looking forward to hearing from you!

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Rated 1 out of 5 stars

It would’ve been faster to fly to Japan.

They just keep asking for verification. They make you wait hours just for asking for more proof you’re using iTunes cards for Love Live School Idol Festival. Please let me just have my card that I paid for.

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t know how it has so many positive…

Don’t know how it has so many positive review when all the negatives have the same issue. Paid and never got my code. Asked a bunch of questions, wanted my ID, the whole nine yards. They claim it’s for fraud protection, but when I already answer 2 previous emails of confirmation, it’s definitely prying for more info. I wish I had looked them up before trusting them.

January 4, 2021
Unprompted review
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Reply from JapanCodeSupply

Thank you for leaving a review! We’re sorry for the inconvenience you experienced. Our verification process was designed to protect our customers while ensuring a seamless experience. We’ve since refined our procedures to better achieve this goal. We appreciate your patience and feedback, which have been crucial in helping us grow and better serve our customers.

Rated 1 out of 5 stars

Use another website for your Japanese…

Use another website for your Japanese prepaid cards. Here it's just endless headache. They never just sell you the card. They either just straight out cancel your purchase for you because their system judged it to be a fraudulent purchase or they keep your code hostage as they bombard you with all sorts of questions on email. The whole process is just extremely annoying not because you have to answer questions, but because how long it takes to get through. I've lost sales on PSN because this website was just TOO SLOW wanting to know my entire life story before just accepting my money and the sale ended before they gave me my code.

They claim that this is only effective for your first purchase but it is an actual lie. I've bought with them before and they still bug me.

November 22, 2020
Unprompted review
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Reply from JapanCodeSupply

Hi, thank you for leaving a review! Your feedback is invaluable and will help us improve our service to better meet the needs of our customers. We apologize for the extra precaution as we'd like to confirm that you are the rightful owner of the account. Please contact our support (help@japancodesupply.com) if you encounter any issues :)

Rated 1 out of 5 stars

I was charged for a code I never received

I was charged for a code I never received. I paid, and it sent me an email saying it was being processed. Instead of instantly getting my code, here I am 5 hours later, out of 50 dollars and no code.

September 6, 2020
Unprompted review
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Reply from JapanCodeSupply

We apologize for any inconvenience caused. Please kindly contact us at help@japancodesupply.com, our support team will be happy to assist you further regarding any issue you've had. Looking forward to hearing from you!

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Rated 1 out of 5 stars

Definetely Scam Site.

Definetely Scam Site.

keeping asked for information and no code provided.
result -> stolen money

anyone who trusts the site is lost.

August 18, 2020
Unprompted review
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Reply from JapanCodeSupply

Thank you for your review! We appreciate your understanding as we take extra precautions to verify your account ownership. Once the verification process is complete, your next purchase will be processed instantly. Have a wonderful day :)

Rated 1 out of 5 stars

DO NOT TRUST THIS SITE

DO NOT TRUST THIS SITE. It's a waste of time and you will not get your code. After paying through paypal, they just keep asking you to offer them your information for verification. I gave them my phone number first for text message verification. And a few hours later, they send me an email asking for my ID for their verification. Definitely a scam site.

July 18, 2020
Unprompted review
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Reply from JapanCodeSupply

Please accept our deepest apologies regarding the delay in responding to your order. Could you please email us at service@japancodesupply.com? Your comments would be greatly beneficial for improving our overall standard of services and thus are much appreciated.

Rated 1 out of 5 stars

Horrible service and probably a scam !

Horrible service and probably a scam !
When they emailed me about verification I entered in my phone number so I could receive the verification code a few dozen times with no such verification code in my messages as the email verified and now I’ve been robbed of over 50$

April 7, 2020
Unprompted review
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Reply from JapanCodeSupply

Thank you for your review! We apologize for the extra precaution as we'd like to confirm that you are the rightful owner of the account. Please be assured that no funds were transferred for the order that hasn't been processed yet. If you have any further concerns, please reach out to us at help@japancodesupply.com :)

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Rated 5 out of 5 stars

It’s always quick to use and there’s…

It’s always quick to use and there’s not much of a delay in getting my code after ordering (smaller iTunes amounts come quicker than the larger options). But I’ve used them for quite a while now, and I’ve never had an issue so I’ll continue to use them!

April 1, 2020
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

Rated 5 out of 5 stars
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

Rated 5 out of 5 stars

Really fast delivery

Secure and fast delivery

March 1, 2020
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

Rated 5 out of 5 stars

Very fast service and good customer…

Very fast service and good customer service! They have helped me a few times when issues came up!

March 1, 2020
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

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Rated 5 out of 5 stars

Good service

Quick, easy, convenient.
If the card price is a bit better that’d be perfect, but as it is, the service is good.

March 1, 2020
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

Rated 5 out of 5 stars
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

Rated 5 out of 5 stars

By far my favorite place to order gift…

By far my favorite place to order gift cards from. They're always for sale at good prices, and arrive to my email address almost instantly. I would recommend JapanCodeSupply to anyone and everyone. They've made it very easy for me to do in game purchases on Japanese applications.

March 1, 2020
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

Rated 5 out of 5 stars

Fast

Fast, valid purchase. I like this site.

March 1, 2020
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

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Rated 1 out of 5 stars

I’ve seen so many of reviews talked…

I’ve seen so many of reviews talked about how they efficient and easy to purchase however I purchased my order last night so I’ve been waiting about a almost 20 hours after purchased and also sent an email how long usually take to get the gift card. I haven’t get any response from them so far. Hope they are not scam and took my biking info and money because it’s seem little sketchy and unofficial after I’ve seen those reviews.

February 25, 2020
Unprompted review
Rated 3 out of 5 stars

I had to try about 20 times for the…

I had to try about 20 times for the past day in order for them to accept my debit card. But It finally works after all the attempts and I am content.

February 1, 2020
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Reply from JapanCodeSupply

Hi, we apologize for the inconvenience you experienced with our payment process. If you encounter any further issues or need assistance in the future, please don't hesitate to contact us at help@japancodesupply.com.

Rated 5 out of 5 stars

Good

Good I liked it

January 30, 2020
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Reply from JapanCodeSupply

Thank you for leaving a review! Please don't hesitate to contact us at help@japancodesupply.com if you ever need any assistance or have further feedback for us. :)

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