Japanese Melody Reviews 

162
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company and shared very positive feedback. Customers consistently praise the exceptional craftsmanship and the beautiful overall quality of the various products they received. People note that online orders arrive quickly and are safely packaged in stylish presentation boxes for gifts. Consumers also appreciate the remarkably helpful customer service team when needing quick size exchanges or order assistance. Some reviewers were not happy with the accuracy of item descriptions and the physical dimensions of jewelry. A few customers mentioned that items appeared much smaller than expected or looked quite different from promotional pictures.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that items are well crafted and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the spectacular craftsmanship,... See more

Delivery service

People report positive experiences with delivery_service, highlighting that items typically arrive very... See more

Order

Customers consistently note positive experiences with order processes that are easy to navigate and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as awesome, quick, and considerate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small lit... See more

Rated 5 out of 5 stars

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet,... See more

Company replied

Rated 5 out of 5 stars

Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as H... See more

Company replied

Rated 5 out of 5 stars

I cannot express how much I adore this bracelet. The onyx beads ground me and compliment so many of my outfits. Not only did you deliver a product that matches yours advertisement, you’ve impressed m... See more


Company details

  1. #18 of 37 best companies in Jewellery Manufacturer

Written by the company

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(162)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

Sincere

Sincere, meticulous, thoughtful great service

December 4, 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you, Zhijie.

“Sincere” and “thoughtful” are not words we take lightly. We appreciate that.

— Japanese Melody

Rated 5 out of 5 stars

I recently purchased an opal and koa…

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet, which gave the whole experience a premium feel from the moment I opened the package. I’d definitely recommend it.

November 25, 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you, Bobby.

We’re glad the piece — and everything around it — felt complete from the moment it arrived. That full experience matters as much as the ring itself.

We appreciate your recommendation.

— Japanese Melody

Rated 5 out of 5 stars

Nice quality

Arrived quickly. Quality bracelet.

November 19, 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you, Linda.

We’re glad it arrived as it should and that the quality came through.

— Japanese Melody

Rated 5 out of 5 stars

The ring is absolutely beautiful

The ring is absolutely beautiful! The perfect unique wedding band we were looking for.

November 18, 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you.

We’re glad you found the piece you were looking for.

— Japanese Melody

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Rated 2 out of 5 stars

Does not look like picture at all

Does not look like picture at all. Pic has much more detail and actually looks like silver. The finish on this bracelet is dull and almost black. Highly doubt there any silver at all…

October 18, 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you for sharing this.

What you’re describing is not how the piece is intended to present. The finish is designed to have depth, but it should not appear flat or overly dark.

Some variation in tone can occur depending on lighting and the natural character of the materials, but the underlying composition — including the metal elements — remains consistent with the description.

That said, if what you received feels noticeably different from what was shown, we would like to review it properly.

Please reach out to us with a photo, and we’ll take a closer look and assist you directly.

— Japanese Melody

Rated 5 out of 5 stars

Stunning

The bracelet was stunning and very clearly hand crafted. The recipient was thrilled with the gift!

October 8, 2025
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Rated 5 out of 5 stars

Fantastic

Quick delivery and excellent customer support. The ring is absolutely beautiful. Mine came in a broken ring box, so emailed customer support and they had a new box delivered in 3 days. Highly recommend!!!

September 3, 2025
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Rated 5 out of 5 stars

The two rings are absolutely stunning

The two rings are absolutely stunning! The fit is perfect for the both of us. A little slow on the shipping, however they did come all the way in Pa and I’m in Az.. so I understand. I’m very satisfied!

August 15, 2025
Unprompted review
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Rated 4 out of 5 stars

Thank you!

Gave 4 stars because the ring sent wasn't not the ring ordered. But he still loved it. Thank you for the quick shipping and quality!

July 22, 2025

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