They're one of the few games in town if you want stuff from a lot of JP retailers. I'll just say that they've bought and then shipped everything I requested without issue either buying it or any probl... See more
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Company details
- Shopping Mall
- Collectibles Store
- Jewelry Buyer
- Men's Clothing Store
- Musical Instrument Store
- Women's Clothing Store
Written by the company
Here is a comprehensive, keyword-optimized company description designed to boost your visibility in Google search results. This version expands on your original points but specifically targets high-volume search terms like "Mercari proxy," "Yahoo Auctions Japan," "package consolidation," and specific product niches (JDM, Anime, etc.) which are crucial for SEO. Japan Rabbit - Official Trustpilot Description Japan Rabbit is the world’s leading proxy buying service and personal shopper for Japan, dedicated to making Japanese products accessible to customers worldwide. Formerly known as White Rabbit Express, we have been the most reliable bridge to Japan’s domestic market since 2005. We handle the entire buying process—ordering, payment, warehousing, and international shipping—so you can shop from virtually any Japanese online store or auction site, even those that do not ship overseas or accept foreign credit cards. Buy from Thousands of Japanese Shops We provide seamless access to Japan's largest marketplaces and exclusive retailers. Whether you are hunting for rare collectibles, second-hand deals, or new releases, we help you buy from: Mercari Japan: The ultimate destination for pre-owned goods and rare finds. Yahoo! Auctions Japan: The standard for auction bidding on vintage items. Major Retailers: Amazon Japan, Rakuten, Zozotown, Surugaya, Premium Bandai, Animate, Pokemon Center, Comiket, and thousands more. What We Can Find For You Our customers use Japan Rabbit to import a vast array of goods that are difficult to find internationally: Anime & Otaku Goods: Figures, manga, doujinshi, and limited-edition merchandise. JDM Car Parts: Rare automotive parts and accessories directly from Japan. Fashion & Streetwear: Exclusive Japanese clothing brands, Lolita fashion, and sneakers. Music & Instruments: Vintage guitars, synthesizers, vinyl records, and audio equipment from stores like Digimart. Traditional Goods: Ceramics, tea sets, stationery, and Japanese snacks. Why Choose Japan Rabbit? Package Consolidation: We receive your items at our Tokyo warehouse and combine multiple orders into a single shipment, saving you significant money on international postage. Flexible Shipping: We offer a wide range of shipping carriers including FedEx, DHL, and Japan Post (EMS, Airmail, Surface) to fit your budget and timeline. Smart Bidding: Our system allows for real-time and snipe bidding on auctions to help you win without overpaying. Bilingual Support: Our expert team is based in Tokyo and provides native-level support in English and Japanese, handling seller communications and inquiries on your behalf. Payment Freedom: We accept international credit cards, PayPal, and more, handling the domestic Japanese payments (furikomi, konbini) so you don't have to. Let Japan Rabbit be your gateway to Japan's unique shopping experience. We remove the barriers of language, payment, and logistics, delivering Japan to your doorstep with speed, safety, and reliability.
Contact info
1-2-4-4F Shinkoyasu, Kanagawa-ku, 221-0013, Yokohama, Japan
- hello@japanrabbit.com
- japanrabbit.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Reply from Japan Rabbit
Quick and decent value
Item got to me really quickly and the fees to order and send seem quite reasonable compared to other means of getting items from Japanese online stores.

Reply from Japan Rabbit
Great service as always!
Great service as always! I ordered a couple of times and never had an issue.

Reply from Japan Rabbit
great experience
the ordering process and delivery process were very smooth. they communicated clearly about what was being charged or if there was something wrong with the order. the product came in a timely manner exactly how it was ordered, and i definitely will be buying through them again !! just be prepared to pay a couple bux extra bc of international customs fees if you are in the US lol

Reply from Japan Rabbit
Excellent service
Excellent service, trustworthy, items arrived with excellent packaging!

Reply from Japan Rabbit
Would use again
I used Japan Rabbit to purchase a diary that I couldn't buy outside of Japan. Their interface was easy to use, the additional charges were explained and there were numerous postage options. I am very happy with the service.

Reply from Japan Rabbit
Very easy seamless process
Very easy seamless process. The whole process took less than a week.

Reply from Japan Rabbit
Simply the only website for Japan products.
Been using this for a few years no issues whatsoever, fast and varied options and simple to choose for anything japan centralized.

Reply from Japan Rabbit
Easy to follow and great service
Easy to follow and great service, hipping is prompt to America as well.

Reply from Japan Rabbit
Quick, easy, well priced
Amazing communication, easy set up and quick service! The items we were after were selling out quite fast, Japan Rabbit got everything we wanted straight away with no hassle. Will use again! :)

Reply from Japan Rabbit
I received my order
I received my order! Thank you very much for your help with this🥹 The packaging is incredible, and the customer service is quick to respond!!!🧡

Reply from Japan Rabbit
Good and reliable service
A really easy and pleasant experience
It was really easy to buy a thing I could never buy by my own, because of the VPN and language barriers. Everything was so intuitive, and would definitely use the service again. Thanks!
Easy to use and very polite.
Easy to use and very polite.
Canadian customs ruined all the packaging but thats on Canada being awful.
First Rate Experience
It was great due to the ease of use. I gave Japan Rabbit the items that I wanted to order and it arrived without issues.
Fast and reliable
Using the site is really easy, its a little pricey but after consolidating all my items, i was able to receive my parcel in less than 2 days. Thanks!
We love Japan Rabbit!
We love Japan Rabbit! Everything is smooth from start to finish. Super fast shipping--we tend to have our items in the States 2-3 days after departure from Japan. Everything is packed well and items have arrived in perfect condition. We've used Japan Rabbit several times, and will continue to do so!
Good and fast service
Good and fast service, 4/5. With paypal option it would have been 5/5
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