Jars and Bottles Reviews 

610
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive product range, noting that the glass jars and bottles are of exceptional quality and perfectly suited for home preserving and business needs. Consumers also highlight the intuitive, user-friendly website, responsive customer support, and prompt shipping times that make the entire ordering process completely seamless and efficient. Some people were dissatisfied with the delivery service provided by the courier and occasional item breakages during transit. Reviewers mentioned that inadequate packaging stability or poor courier handling sometimes resulted in damaged goods or inconvenient parcel pickup requirements.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals and... See more

Product

Users describe positive interactions with product, consistently praising the high quality and great value of... See more

Service

Clients share positive opinions on service, highlighting quick delivery, secure packaging, and great prices.... See more

Order

Reviewers highlight positive aspects of ordering, praising the clear website navigation and simple purchasing... See more

Quality

Consumers find quality to be positive, frequently praising the excellent materials and durability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Giving them 5 stars even though there were a few issues....took 3 attempts to get the right amount of jars & lids! But their customer service was exemplary & errors that I think were with the courier... See more

Company replied

Rated 5 out of 5 stars

I bought from this company jars and bottles several times. Every time they are amazing, deliver in time and great quality. I do preserve jams, pickle vegetables and prepare apple juice for winter. I a... See more

Company replied

Rated 5 out of 5 stars

I ordered 50 x 50ml bottles for our wedding favours. They arrived really quickly which was great! One was smashed in the box, likely during delivery, so I emailed customer service and got a response s... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with the jars I ordered from here! They were packaged protectively, neatly AND came with a few extra lids to account for any missing - all of these things I've had problems with when b... See more

Company replied


Company details

  1. Packaging Supply Store
  2. Glass Industry
  3. Glass Manufacturer
  4. Glassware Wholesaler
  5. Packaging Company
  6. Packaging Store

About Jars and Bottles

Written by the company

The UK's largest supplier of glass jars and bottles packaging



Everything you need to package your food, drinks and cosmetics products and creations for your customers. Visit our website Contact Us


Our range


Glass Jars Glass Bottles Glass Candle Jars Glass Spirit Bottles Glass Beer Bottles Le Parfait

About us


Jars and Bottles are a leading online distributor of glass packaging, providing a range of innovative solutions for the food, drink, and cosmetics industries.

If you're a Deli Owner, Jam Maker, Sweet Seller, Bar manager, or Brewer, you're bound to need a good glass jar or glass bottle in order to supply your products and creations to your customer. As the UK's largest supplier of glass jars and bottles we have everything you need.

Our trusted network of worldwide suppliers means we can provide customers of every size with their exact requirements, without ever compromising on quality.

With volumes starting as low as 6 units jars and bottles offers a one stop shop for all types of food and drink producers.

Price include VAT, Delivery, Glass Jar/bottles and closures to fit.



Contact info

4.8

Excellent

TrustScore 5 out of 5

610 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(610)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just the jar we needed

Always have a great range of jars at competitive prices. No delays in delivery. Excellent service all round.

May 21, 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Great glass bottles at very reasonable price

Great glass bottles at very reasonable price including postage. Helpful staff ensured package arrived when needed. Will definitely order again.

May 25, 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Extremely happy - Recommend!

Extremely happy with the jars I ordered from here! They were packaged protectively, neatly AND came with a few extra lids to account for any missing - all of these things I've had problems with when buying from other companies. Customer service was also very fast and friendly when I thought I'd made a mistake - recommend this company very much!!!

May 19, 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Excellent service, great prices

Plenty of choices/options
Great prices
Free delivery
Fast delivery
Excellent service

May 12, 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Great service and Fast!

Great service. Quickly dispatched when needed.

April 22, 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

April 20, 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

Been using this company for around…

Been using this company for around three years and I always get a prompt service and the price and products are what keep bringing me back .

April 17, 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 5 out of 5 stars

easy to place the order

It was easy to place the order including shipping.

April 13, 2026
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Reply from Jars and Bottles

Thank you for taking the time to leave us a positive review - Jars and Bottles

Rated 3 out of 5 stars

Glass Bottles weren’t packed correctly…

Glass Bottles weren’t packed correctly - box arrived with two broken bottles.

April 10, 2026
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Reply from Jars and Bottles

Thank you for your review.

We’re sorry to hear that the parcel wasn’t packaged as securely as it should have been.

We appreciate your feedback and will use it to improve our packaging moving forward.

Rated 1 out of 5 stars

Failed to deliver

Good website to order from but totally let down by their choice of courier, DPD.

It is currently 16:38 and my delivery today was scheduled to be made between 15:40 and 16:40.

But I have just had an email from DPD to say I wasn't in when they attempted delivery. Well that's a lie and the CCTV looking at our gates backs me up. So now I have to go and collect my parcel from a distant post office in two days time.

This company chose to use DPD who are a poor courier at the best of times and I am now inconvenienced and without my parcel.

April 15, 2026
Unprompted review
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Reply from Jars and Bottles

Thank you for your review.

I appreciate your frustration regarding DPD delivering your parcel to a pickup location rather than directly to you. Please be assured that we acted as quickly as possible to resolve the issue once we were made aware of it, including arranging a replacement parcel for next-day delivery.

We apologise for the inconvenience caused and value your feedback.

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