Jaspertronics Reviews 1,028

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great prices for genuine replacement bulb for Sony projector VPl-VW385ES (LMP-H220). Lamp arrived quickly and install was really easy - plug and play. Projector back to its glory days with bright and... See more

Rated 5 out of 5 stars

Super fast shipping. Item arrived before schedule. Returning customer for many years. Always a positive experience. Even have had chats with them & was given honest answers. Great pricing on repla... See more

Rated 5 out of 5 stars

These guys saved Christmas! - Okay, maybe not Christmas, but a very important community Christmas cantata for our little church. We needed a replacement lamp for our old InFocus projector. Jaspertroni... See more

Rated 1 out of 5 stars

While I appreciate Dalton's quick communication, I clearly explained the issues we were having with our projector after purchasing a lamp from Jaspertronics. The projector was lighting up, but it was... See more

Company details

  1. Home & Garden

Information provided by various external sources

Jaspertronics is a service parts dealer representing Projection Light Bulbs, DLP TV Bulbs, Stage Lighting, Medical and Dental Bulbs, Home Appliance Parts, HVAC Parts, and more. If you do not see your service part listed or have a question to help locate the correct part number, please do not hesitate to contact our support staff by email: products@jaspertronics.com or call toll free @ 888-391-5596.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Arrived on time and worked perfectly

Arrived on time and worked perfectly. Very happy 😊

April 16, 2024
Unprompted review
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Reply from Jaspertronics

We're thrilled to hear that your order arrived promptly and met your expectations! At Jaspertronics, customer satisfaction is our top priority, and we're delighted to have provided you with a seamless experience. If you ever need anything else or have any further inquiries, don't hesitate to reach out. Thank you for choosing Jaspertronics! 😊👍

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Rated 5 out of 5 stars

Great Warranty Experience

Jaspertronics was quick to honor the 1-year warranty on my product and they shipped the replacement quickly. My projector is my most important piece of equipment. It was a pleasure to work with them, and I will continue to do so.

April 3, 2024
Unprompted review
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Reply from Jaspertronics

We're thrilled to hear that our warranty service met your expectations and that you're satisfied with the replacement process for your projector. At Jaspertronics, we understand the importance of your equipment, and we're dedicated to providing swift and reliable support to ensure your continued satisfaction. Thank you for your kind words and for choosing us as your trusted partner for your projector needs. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great customer service

Great customer service. Only place I go for my projector needs

April 3, 2024
Unprompted review
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Reply from Jaspertronics

We're truly grateful for your loyalty and trust in Jaspertronics for your projector needs! Providing excellent customer service is at the core of what we do, and it's wonderful to hear that our efforts have made such a positive impact on your experience. If you ever have any further needs or questions, please don't hesitate to reach out. We're here to help and ensure your satisfaction every step of the way. Thank you for choosing Jaspertronics!

Rated 5 out of 5 stars

Quick delivery

April 7, 2024
Unprompted review
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Reply from Jaspertronics

We're glad to hear that you were pleased with the speed of your delivery! At Jaspertronics, we prioritize efficient shipping to get your products to you as soon as possible. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Jaspertronics!

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Rated 5 out of 5 stars

Greate experiance

Super fast shipping, the product was exactly as described. Quick and easy!!!

April 5, 2024
Unprompted review
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Reply from Jaspertronics

Fantastic to hear that you received your order swiftly and that the product met your expectations! At Jaspertronics, we aim for accuracy and efficiency in our service, so it's great to know that your experience was quick and easy. If you ever need anything else or have any questions, don't hesitate to reach out. Thank you for choosing Jaspertronics!

Rated 5 out of 5 stars

Great lamp at a great price!

Received my order quickly. The projector lamp fit perfectly and works great! And the price was AMAZING. So glad I ordered from Jaspertronics.

April 3, 2024
Unprompted review
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Reply from Jaspertronics

We're delighted to hear that your order arrived promptly and that the projector lamp fit perfectly and is working great! At Jaspertronics, we strive to offer top-notch products at unbeatable prices, and we're thrilled that we could provide you with a positive experience. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Jaspertronics!

Rated 5 out of 5 stars

Easy to order

Easy to order, great prices, and fast delivery. What more could you ask for?

April 1, 2024
Unprompted review
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Reply from Jaspertronics

It sounds like you had a seamless experience with us! At Jaspertronics, we aim to make the ordering process as easy as possible, provide competitive prices, and ensure fast delivery. Your satisfaction is our priority, and we're thrilled to have met your expectations. If there's anything else you need or if you have any questions in the future, don't hesitate to reach out. Thank you for choosing Jaspertronics!

Rated 5 out of 5 stars

Always helpful and responsive.

February 28, 2024
Unprompted review
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Reply from Jaspertronics

Thank you for your kind words! Providing helpful and responsive support is one of our top priorities at Jaspertronics. We're here to assist you every step of the way, so if you ever have any questions or need assistance with anything, please don't hesitate to reach out. Your satisfaction is important to us, and we appreciate your continued support!

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Rated 5 out of 5 stars

excellent service

anthony the rep was excellent he listened and took care of me

April 2, 2024
Unprompted review
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Reply from Jaspertronics

We're thrilled to hear that Anthony provided you with excellent service! At Jaspertronics, we take pride in having dedicated representatives like Anthony who are attentive to our customers' needs and go the extra mile to ensure satisfaction. If you ever require further assistance or have any questions in the future, feel free to reach out. Thank you for choosing Jaspertronics, and we appreciate your kind feedback!

Rated 5 out of 5 stars

Good communication

Good communication. Highly recommend

April 3, 2024
Unprompted review
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Reply from Jaspertronics

Thank you for recommending us! Effective communication is essential to us at Jaspertronics, and we're glad to hear that you had a positive experience in that regard. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help and appreciate your support!

Rated 5 out of 5 stars

Exemplary customer service.

I had an issue with my lamp and customer service was extremely helpful and fast to help me solve the problem.
The product came new and conforming to the original specs, it works very well and it was very cost effective. I am going to order another lamp from this company for my projector as a backup.

March 20, 2024
Unprompted review
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Reply from Jaspertronics

That's fantastic to hear! We're thrilled that our customer service team was able to promptly assist you with your lamp issue. Ensuring our products meet original specs and provide reliable performance is always a top priority for us. We appreciate your positive feedback and loyalty. Looking forward to serving you again when you need another lamp for your projector!

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Rated 5 out of 5 stars

Sarah is the best!

Sarah was very kind, polite and helpful, she really help us

April 1, 2024
Unprompted review
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Reply from Jaspertronics

We're delighted to hear that Sarah provided such excellent assistance! Kindness, politeness, and helpfulness are fundamental values of our customer service team. We'll make sure to pass along your praise to Sarah. If you ever need further assistance, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Replaced a faulty lamp I ordered…

Replaced a faulty lamp I ordered immediately and followed up with recommendations for extending the life of the lamp.

April 1, 2024
Unprompted review
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Reply from Jaspertronics

We're glad to hear that we could swiftly replace the faulty lamp for you. Ensuring your satisfaction is our priority, and we're committed to providing reliable products and exceptional service. Thank you for appreciating our recommendations for extending the life of your lamp. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Anthony Garrido Professionlism

I have always ordered my Mitsubishi TV bulbs through Jaspertronic's. Anthony took the time to ask the make and model of TV In question, and cross referenced the bulb number for me to assure it was the correct one. Anthony also asked how many hours the bulb lasted, and when I asked why that is in question. Anthony replied that keeping the cooling vents on the TV is in fact one reason why the bulb gives out early. He also offered a few ideas on how often to keep the area clean and how to clean the area. I want to take the time to praise Anthony for his professionalism and efforts and hope that he is asked to help coach/teach new personnel on how to assist customers.

Thank You,
Anthony Garrido

March 19, 2024
Unprompted review
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Reply from Jaspertronics

Thank you for sharing your positive experience with Anthony! It's wonderful to hear that he provided you with such personalized and attentive service. At Jaspertronics, we value professionalism and expertise in assisting our customers, and Anthony's efforts reflect that commitment. Your feedback is greatly appreciated, and we'll make sure to recognize Anthony for his outstanding service. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. Thank you for choosing Jaspertronics!

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Rated 5 out of 5 stars

Anthony saved Easter

Anthony saved Easter. He went above and beyond to get us the product we needed quickly and efficiently. I don't know what we would have done without him. We had struggled for days to find a solution, but only Anthony was able to come up with the answers we needed. Thank you so much?

March 27, 2024
Unprompted review
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Reply from Jaspertronics

We're overjoyed to hear that Anthony could assist you in such a crucial moment! Going above and beyond to ensure our customers' needs are met is what we strive for. We understand the frustration of struggling to find a solution, and we're delighted that Anthony could provide the answers you needed promptly and efficiently. Your satisfaction is our priority, and we're grateful for your kind words. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing Jaspertronics, and we wish you a wonderful Easter!

Rated 5 out of 5 stars

Finding a new lamp for my Sony 4K 3D…

Finding a new lamp for my Sony 4K 3D projector, especially considering it’s been a trusted companion for over a decade, felt like searching for a needle in a haystack. Enter Jaspertronics, a beacon of hope in my quest. They sent me an original Sony lamp that was not just brand new but in impeccable condition. The change was immediate and dazzling—my projector is now as bright as day, rejuvenating my viewing experience entirely. It’s like being introduced to the brilliance of my favorite films and visuals all over again, thanks to the outstanding service and genuine quality from Jaspertronics. If your beloved electronics need that spark of life, I couldn’t recommend them more. A heartfelt thank you to the team for lighting up our lives!

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent price and quick shipping

Excellent price and quick shipping. The lamp brought my projector to life.

March 25, 2024
Unprompted review
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Reply from Jaspertronics

We're thrilled to hear that our lamp revived your projector and enhanced your viewing experience! Offering excellent prices and ensuring quick shipping are priorities for us, and we're delighted that you found value in our service. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Jaspertronics!

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