JaxAsbestos 

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Rated 1 out of 5 stars

So, this is what is known as a phoenix company. One company closes down but another of a slightly different name rises from the ashes. Even the same named people behind them...and their family... See more

Rated 5 out of 5 stars

JAX came highly recommended by my neighbour so we got them in to remove our garage with asbestos roof. They were amazing! Fast, efficient, excellent communication and reasonably priced. I came back... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service that Jax Provided right from the first Point contact , swiftly dealt The enquiry and coming out to survey the job which meant a round trip of about 160 miles for Sean , t... See more

Company replied

Rated 5 out of 5 stars

Normally I dont leave reviews on work I've had carried out but I'm making an exception here. Price for job was really good although thats not why I'm leaving this review. Sean was first class. Complet... See more

Company replied

Company details

  1. Environmental Organization

Information provided by various external sources

Specialists in Asbestos Surveying, Removals, Sampling and Consultancy who aim to provide a service tailored to each individual client. Asbestos? Just ask JAX.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Questionable Honesty

So, this is what is known as a phoenix company. One company closes down but another of a slightly different name rises from the ashes. Even the same named people behind them...and their family members too. This you can confirm by checking via Companies House.
The web site & e-mail address are still active. The livery van is still in use. Even a bank account in their name exists. I know, I unwisely made a part payment.
Onto the work.
Just no. They removed additional panels which were plain timber (photos held). Therein, I'm scratching my chin about the quotation.
The asbestos test result was only returned after the work had been completed. Confused? Apparently not normal procedure according to the Health & Safety Executive.
An after work air quality test report I obtained was doctored.
I do not write lightly. I hold written confirmation of the above -meaning safety was disregarded.
Please think of your health and go elsewhere.

August 30, 2022
Unprompted review
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Rated 1 out of 5 stars

THEY HAVE STOPPED TRADING

THEY HAVE STOPPED TRADING - waste of time calling them. They did not turn up for a job and i was told from someone else they have stopped trading.

September 3, 2022
Unprompted review
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Reply from JaxAsbestos

Hi Ana, I’m a bit confused by your review…you are correct, we have stopped trading. As a result, this means we have not booked in any jobs for quite some time, so we couldn’t have not turned up for a job as we haven’t booked any in since the company ceased trading? Our phone line is still active and has not yet been cut off as we’re still in the process of closing down, but I have no record of any correspondence from you, so I think you might have confused us with another company, and to leave a poor review rather than simply sending an email to us I don’t feel is necessary.

Rated 5 out of 5 stars

Great job!

The guys were nice and friendly and they did a great job of cleaning the pieces of broken sheets away. I wouldn't have any hesitation calling Jax again if I needed their help. Cheers!

July 6, 2022
Unprompted review
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Reply from JaxAsbestos

Thank you for your kind review!

Rated 1 out of 5 stars

Plaster dust left everywhere

Had asbestos wall paper to remove from two walls so they removed the whole plaster and lathe wall which will now cost more to replace than removing the asbestos. one flimsy dust sheet over the door didn't stop a huge amount of dust getting into other rooms adjacent to the kitchen. Was offered a £100 discount to help with clean-up costs but really not a great experience. Not what you expect from so called experts in asbestos removal.

June 14, 2022
Unprompted review
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Reply from JaxAsbestos

Thank you for your review; we're always happy to receive feedback of any kind as they help us improve as a business. In this instance the material, as per our quotation and the photos you provided, was not asbestos paper but asbestos textured coating which is a completely different material. When it's to a plasterboard or lath/plaster substrate, it's very difficult to separate them, and therefore we need to take the full wall/ceiling away. Despite telling the manager on site that you were happy with the works carried out after they'd finished, I understand that you'd then emailed following which we spoke at great length to try and rectify the situation for you. I would much rather you'd contacted our office again if you were still unhappy following the discount offered rather than leaving a poor review, but thank you for your feedback nonetheless. We'll take it on board and relay it to our team.

Rated 5 out of 5 stars

First class service from Jax asbestos…

First class service from Jax asbestos removals prompt service came as scheduled and removed garage roof material and area made safe and tidy
would highly recommend

June 6, 2022
Unprompted review
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Reply from JaxAsbestos

Thank you for such a great review David! Happy to help.

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Rated 5 out of 5 stars

JAX were outstanding

An urgent request for samples after myself and my builder discovered some suspect looking insulation boards during a refurb in Hillington. Response from JAX was immediate, did not hold up the work, sample results were rapidly returned (negative) and a very thorough detailed report issued. Absolutely delighted with the service - outstanding!

May 9, 2022
Unprompted review
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Reply from JaxAsbestos

Thank you for such a kind review Tom! Happy we were able to help!

Rated 5 out of 5 stars

Really Good Experience

The called me right back when I initially made my enquiry.
The price was favorable and the invoice came in matching the quotation I had been given (i.e. no add ons)
They turned up when they said they would.
They took as long as they said they would.
Would recommend this company without a doubt

January 31, 2022
Unprompted review
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Reply from JaxAsbestos

Thank you so much for such a great review! We always try our best so nice to hear it's appreciated :)

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Rated 5 out of 5 stars

Asbestos removal recommendation

Asbestos had been identified on a project and after asking fellow construction professionals we were directed to Jax Asbestos.

They were extremely prompt, informative, worked to our programme, tidy, efficient and did a great job.

We were delighted with the service.

January 17, 2022
Unprompted review
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Reply from JaxAsbestos

Thank you for your kind review Andrew! Happy we could help.

Rated 5 out of 5 stars

This company is professional

This company is professional, experienced, clean and friendly.
Did a top job quickly and efficiently.
I would recommend them to anyone looking for honest and trustworthy asbestos specialists.

November 15, 2021
Unprompted review
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Reply from JaxAsbestos

Happy we could help Wilma!

Rated 5 out of 5 stars

From start to finish

From start to finish, JAX were fantastic. Laura very helpful, whole team very knowledgeable.

November 5, 2021
Unprompted review
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Reply from JaxAsbestos

Thank you so much Mrs Harris!

Rated 5 out of 5 stars

Fantastic

Really refreshing to deal with such a friendly and professional company. Laura and Sean offer a great service. Notably, they were quick to respond to my initial enquiry; flexible and accommodating when arranging a site visit; reassuring when on site; and fast to provide sample test results and a comprehensive report. Cannot recommend JaxAsbestos highly enough.

November 1, 2021
Unprompted review
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Reply from JaxAsbestos

Thank you so much for your lovely review Lynne! Happy we could help!

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Rated 5 out of 5 stars

Great experience

Sean and Laura were fantastic all the way through my project. I had artex ceilings throughout the house which I wanted removed with new plasterboard reinstated. JAX was able to provide a removal and reinstatement quote and was great at helping arrange any other traders that were needed. The price was fair and the job results were great. It was very stressful to have all the ceilings in my home taken out but JAX were very reassuring and responsive throughout. I would highly recommend them to anyone looking for honest and trustworthy asbestos specialists.

July 17, 2021
Unprompted review
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Reply from JaxAsbestos

Thank you for such a lovely review Emmanouil! We're glad to hear we made the process a bit less stressful for you, we were more than happy to help!

Rated 5 out of 5 stars

Removal of Asbestos Cladding Garage

The time from my e mail enquiry, to site visit, to removal of old garage was very quick. Workmen were very tidy and the whole undertaking was conducted very efficiently and without fuss.
I would highly recommend this Company.

May 10, 2021
Unprompted review
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Reply from JaxAsbestos

Delighted we could help out Eileen! Thank you for your review.

Rated 5 out of 5 stars

Great service

Great service. Promptly came out to address concerns re possible asbestos. Reassuring when examining in person and then prompt results from labs.

April 27, 2021
Unprompted review
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Reply from JaxAsbestos

Glad we could put your mind at ease David. Thank you for using our services!

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Rated 5 out of 5 stars

Asbestos

Phoned them on Monday and by Wednesday the guys had been and removed harmful material and left the place nice and clean, great service

April 22, 2021
Unprompted review
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Reply from JaxAsbestos

Happy to help Steven! I'm glad to hear you were happy with our service!

Rated 5 out of 5 stars

Highly recommend Jax asbestos solutions…

Highly recommend Jax asbestos solutions . Very quick process from start to finish & dealt with everything in a very professional manner .
The guys turned up when they said they would and also
very clean & tidy .

February 11, 2021
Unprompted review
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Reply from JaxAsbestos

Thanks Dougie! It was our pleasure!

Rated 5 out of 5 stars

Asbestos concrete tiles removed from my…

Asbestos concrete tiles removed from my garage, managed to fit me in on short notice, fair price and the guys did a first class job

January 15, 2021
Unprompted review
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Reply from JaxAsbestos

Our pleasure David! Glad we were able to help at short notice.

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