JAX Tyres & Auto Reviews 

I have 14 cars and have been dealing with Andre Keyzer for years he runs a great crew, his staff work hard and pleasant to deal with I always get great prices, they squeeze me in often and I couldn’t be happier

Booked in for a tyre rotation and as always it was no problem. Great service. Thanks

Just had a new set of tyres put on my Honda 2008 CRV at Penrith this morning by the boys.Great price, saved heaps.great job & service. Very friendly guys. Will recommend again!

Always a pleasure to deal with the guys at your Tweed Heads store. No BS always pleasant and trustworthy.
Can't ask for more
Thanks John

Hi , I would like to thank Shane and he’s staff at Jax Albury for there awesome service today after he fit me in to put my white wall tyres on my 1962 Chevy C10 pickup and they went out of their way to accommodate my needs. Thanks Guys I will be back for sure.

If you need new tyres and want to go somewhere honest for a good deal and great service, so see Scott Downey and the team at JAX Artarmon. I thought I needed 3 new tyres, and got a quote for 3. When the team had a look, Scott didn't do what 99% of other vendors would do and maximise their sales by fitting 3 tyres - instead, he came back to me and said I think you only need 2, and the pricing was very competitive. I'll be recommending his team (JAX Artarmon) to anyone I come across who needs new tyres. Top bloke, top service.

Tweed heads branch gave great price and great service

Brought tyres from the Albury store last year and had the tyres filled with nitro gas. Then last week I booked my car in for a service, telling them that I would be suppling my own oil, as I prefer a particular brand of oil. Castrol Edge. When I arrived to drop the car off, the owner told me that a new law was about to come in which would prohibit me from suppling my own parts. I hadn't mentioned any discount at all as it is fixed price servicing . I dropped the car off but when I arrived to pick it up I queried the so called law and asked to see the paper that he'd been waving around. It was then he admitted that it was only a suggestion, but if I wanted my car serviced in future I'd have to comply or he'd refuse to service my car. Saying that "I had to get with the times"! He then charged me $60 less than the expected price. I would have expected a discount of $15-$20 as that would have been fair. Since I hadn't requested it I still accepted it as there were others waiting to be served. There was no written report as they state on their website. Just customer provided own parts. I don't like being dictated to, so that's the last they'll see of me. I have no idea what his problem is but I hope that he gets over it soon. Heard back from the store today. He still won't service my car if I provide my own oil. That's the same as using a non dealer to service my car. Like him. Goodbye JAX im sorry that I will no longer be dealing with you.

Best deal on 215/45/17 Michelin tyres Paul and his crew will look after you good customer service and they value their customers I will be back when I need new tyres thanks again Paul and crew Epping 3076

Also very disappointed. My wife and son (P-Plater) went in for some $110.00 "if you buy 4" and they came home with an invoice for $496!
But we apparently have nitrogen in the tyres and got charged for every sundry known: fitting, balancing, tubeless valves, waste tyre change.

Thanks Jax - take advantage and we don't come back.

Very disappointed.

I needed new tyres to obtain a RWC and I specifically requested the team at Jax Preston to check my brakes this Monday. I was told the brakes were fine, but I needed a brake fluid flush - which I agreed to. I paid over $1,100 for tyres, a service, brake fluid flush, new battery and wiper blades. At the time I was happy to pay the money if it meant my car would be deemed roadworthy.

Today (Thursday) I presented my vehicle at a registered RWC inspection site and was advised I needed new brake pads and the discs needed machining. So I had to pay another $800 for something that you should have picked up.

I lost my job due to COVID19 and lost my company car. I needed to have our second car changed from SA registration to VIC so my poor wife can stop going to the supermarket by bus.

Your inability to detect something simple as brake pads and discs has cost me more money, more time and more days without a car. After your people inspected my car, I booked my appointment with VICRoads, which I obviously had to cancel.

This is not acceptable.

For the record, I'm not some whining 20 year old that knows nothing about car mechanics - I'm early 50's and used to work on my own cars back when cars had carburetors.

You have cost me time and money, not to mention unnecessary stress which I did not need in my current circumstance.

The real question is what will you do to rectify this?

Andrew

Excellent assistance by Pymble staff today thank you. Sharon.

Their offers are always pushed up first to look discounted and they are the most skilful proponents of the up -sell in any game. Shop around!

I had to replace one tyre on my new 2020 X-Trail due to a puncture and did the ring around to gauge tyre prices. Steve at Toowoomba Jax quoted a very competitive price and even apologized that the OEM tyres are particularly expensive. Steve had to order a replacement from Brisbane but he had the new tyre back on the car the following day. Only had to put up with the noisy little space saver tyre for 24 hours.

Service was fantastic during the corona virus especially . They picked up my car and dropped it back to my house . Prices are great and my car is running amazing . Definitely would recommend them .

I post this review with no ulterior motive. The customer experience that we received at the Jax Tyres Windsor branch has been the most disgraceful and unprofessional conduct that I have ever experienced. This is my 1st review post of a business and I feel compelled to express my extreme disappointment on how we have been treated by the branch both from the 1st interaction of the issue and during their internal investigation of the incident. I thank JAX Head Office for their time but unfortunately the Windsor branch actions through this period reinforces their unprofessionalism, outright arrogance and treating people with contempt. Extremely disappointing conduct.

Response to Comments from Jax Head Office.

Whilst my serious concerns were listen to, it is impossible for a proper investigation to take place when the Jax Tyres Windsor branch continued to provide false statements and continually changed their version of the event. The fact is how can a vehicle from leaving the store and within 1km be undriveable. The answer is being very unprofessional, being outright arrogant and treating people with contempt.

So let’s just damage the clips on the centre cap on this wheel...we will just silicon it back into the rim!!! They won’t notice all the silicon all over their rim 😡😡😡😡

Had new tyres on at Jax Tyres Warrnambool.
Fantastic service, they even picked up my car from home!!
Highly recommended 👍

friendly service, great knowledge and the right price, need more stars 10 out of 10