The Little Herb Remedy Reviews 132

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and natural ingredients of the products, finding them effective and luxurious for various needs, including sensitive skin. Many appreciate the delightful scents and the overall pleasant experience of using the items, from teas to balms and body washes. The service is frequently highlighted as excellent, with fast delivery and well-packaged orders, often arriving quickly and in an eco-friendly manner. However, some people were dissatisfied with their orders, experiencing missing items or significant delays in delivery. A few other people also felt that communication regarding their orders was lacking, with no confirmation or tracking information provided, and some reported no response to their inquiries.

What people talk about most

Product

Reviewers express delight with the products, often describing them as wonderful, amazing, and of high... See more

Quality

Customers consistently express high satisfaction with product quality, frequently describing items as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and swift delivery... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Users describe positive interactions with service, consistently highlighting it as great, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful products. I purchased the Female balance massage oil. It smells divine along with herbal balance tea and cleansing tea. Both are lovely blends to drink. Finally I purchased the Rosemary h... See more

Company replied

Rated 5 out of 5 stars

I purchased the Head Fog smelling salts & the Honey & Lavender lip balm. Both items smell amazing & beautiful to use. The smelling salts are fantastic for waking up a tired mind or great for sinuses.... See more

Company replied

Rated 5 out of 5 stars

Wonderful little shop with a beautiful array of natural products. I brought some beautiful candles along with some headache balm, lavender lip salve and a gorgeous skin cleanser of Rose and Camomile.... See more

Company replied

Rated 5 out of 5 stars

Jayne is so helpful and extremely knowledgeable about all her products which she makes herself. Currently she is moving premises so she offered to deliver my goods personally so I didn’t have to wait... See more

Company replied


Company details

  1. Herbalist
  2. Health and Beauty Shop
  3. Organic Shop

Written by the company

Botanical Skincare, Herbal Preparations and wellbeing products lovingly hand crafted by our Master Herbalist. Workshops, Retreat Days and Holistic Support. ⭐️ Small Business Awards Finalist 2025 ⭐️ Free From Skincare Awards Finalist 2022


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

132 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great selection of Herbal treats

Great selection of Herbal treats, packaged very well and the bath bombs smell amazing, Highly recommend.

January 30, 2026
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Reply from The Little Herb Remedy

Thanks Richard, we're so pleased you're enjoying your products!

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Rated 5 out of 5 stars

Highly, highly recommended!

I have left it a little while before reviewing the Cucumber & Rosehip eye cream as I wanted to see how I got along with it. I have to now say, hand on my heart that this is the best eye cream I have ever used! It’s just amazing! No more puffy tired eyes. I can’t recommend this highly enough! Thank you Jayne and The Little Herb Remedy….. love it! X

January 11, 2026
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Reply from The Little Herb Remedy

Thank you so much for your very kind review! We're absolutely thrilled to hear how much you love our Cucumber & Rosehip Eye Cream. We have to admit, we're a little bit in love with it ourselves! x

Rated 5 out of 5 stars

Love the products

Love the products. Service is great. Website easy to navigate. The frankincense oil feels so nice on the skin. Love it. Would recommend the Little Herb Remedy.

January 12, 2026
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Reply from The Little Herb Remedy

Thank you Suzie for leaving us a review! We're so pleased you love our products x

Rated 5 out of 5 stars

Love The Little Herb Remedy

Love The Little Herb Remedy, everything is beautifully packaged , products lovingly made and smell Devine. Would definitely recommend , try the products for yourself, so worth it , you won’t be disappointed.

January 2, 2026
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Reply from The Little Herb Remedy

Thank you Jane that's so kind of you x

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Rated 5 out of 5 stars

Great products

Great products, they really smell of proper essential oils - as expected but good quality & quick delivery

November 28, 2025
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Reply from The Little Herb Remedy

Thank you so much Terina x

Rated 5 out of 5 stars

pain relief balm and herbal teas

I really enjoy all the products I receive from The Little Herb Remedy including the pain relief balm, headache balm which I find very soothing as well as the anti viral tea and hormonal balance tea. Always sent promptly too.

December 12, 2025
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Reply from The Little Herb Remedy

Thank you so much I'm so pleased to products are working for you x

Rated 1 out of 5 stars

No response from customer care

On receiving my order by post I had one item missing. I contacted customer service straight away to point this out. I have had no response back at all even after sending multiple emails. They have always responded before with any enquiries. I am left feeling thoroughly disappointed with the company. They also issued a money off discount code for loyal customers but the code wouldn’t work either. All round disappointing experience for me. I will take my custom elsewhere in the future.

November 28, 2025
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Reply from The Little Herb Remedy

Hi Michelle, I'm so sorry to hear you've had a problem contacting us about your missing item. As you rightly say, we always make responding to customers a priority, and having checked out inbox, we definitely do not seem to have any messages from you recently, my apologies. Could you please contact me at customercare@thelittleherbremedy.com explaining which item was missing? Also, I have checked the discount code on the checkout system and it's working correctly. If you're unsure where to enter this, or have further problems please let me know and I can offer some assistance.
Again, I am so disappointed to read your review and hope we can help you resolve these issues.

Best Wishes
Jayne

Rated 5 out of 5 stars

Thanks

Well wrapped to protect the package and always comes quite quickly. the products work

December 5, 2025
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Reply from The Little Herb Remedy

You're very welcome! thank you for your order x

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Rated 5 out of 5 stars

Beautiful products

Beautiful products. Highly recommended.

November 30, 2025
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Reply from The Little Herb Remedy

Thank you for your review Lis x

Rated 5 out of 5 stars

Wonderful products that make a difference!

I love receiving my orders! I have loved every product so far. I really love the teas and looking forward to trying out the pain relief balm! I just love the smell of the female balance oil and would love a natural all over body lotion to match! 🙏☺️

November 25, 2025
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Reply from The Little Herb Remedy

Thank you so much for the lovely review and suggestion of a Female Balance Body Lotion!

Rated 5 out of 5 stars

Review of recent purchases

I purchased the Head Fog smelling salts & the Honey & Lavender lip balm. Both items smell amazing & beautiful to use. The smelling salts are fantastic for waking up a tired mind or great for sinuses. The lip balm feels luxurious but not greasy. Jayne's communication / customer service is A1. I will definitely be making more purchases from this caring company

October 30, 2025
Unprompted review
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Reply from The Little Herb Remedy

Thank yo for the wonderful review - I'm so pleased you're happy with your products and experience x

Rated 5 out of 5 stars

Absolutely Fantastic store and products

Absolutely amazing shop with wonderful products that work every time - fantastic owner and very knowledgeable with the natural products they make and sell - wonderful customer service and can't thank you enough Jayne for everything you have done and advised. Items arrive very quickly and are very well packaged - Have recommended to many people i know -and will continue to do so as the quality of the items and products are second to none . Absolutely recommend to everyone to buy here - The Little Herb Remedy is wonderful in every way .... recommend my favourites which are the honey soap, migraine balm , and lavender and honey balm as love other products too.

November 7, 2025
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Reply from The Little Herb Remedy

Such a lovely review thank you so much!

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Rated 5 out of 5 stars

Quick service

Quick service . Love the idea of all natural materials.

November 7, 2025
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Reply from The Little Herb Remedy

Thank you for leaving a review!

Rated 5 out of 5 stars

Pain relief body wash is amazing!

I absolutely love the pain relief body wash, it smells amazing and is really helping my joint pain. I also bought the frankincense facial serum and it is beautiful - not too oily and feels so luxurious. I’m really happy with them both!

November 7, 2025
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Reply from The Little Herb Remedy

We're so pleased you love your products! Thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Products

Jayne is so helpful and extremely knowledgeable about all her products which she makes herself. Currently she is moving premises so she offered to deliver my goods personally so I didn’t have to wait . She goes above and beyond. Highly recommend you follow her and visit her new shop in Tenbury wells.

November 8, 2025
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Reply from The Little Herb Remedy

Ah thank you so much for your kind words and custom, it's really appreciated.

Rated 5 out of 5 stars

Wonderful products as always

Wonderful products as always! The pain relief bath wash is amazing, literally felt all my aches melting away 🤩

November 9, 2025
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Reply from The Little Herb Remedy

So happy to hear the Pain Relief Body Wash eases your pain! thank you for sharing

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Rated 5 out of 5 stars

Lovely products and they smell…

Lovely products and they smell beautiful. Great service and quick delivery. Thank you

November 7, 2025
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Reply from The Little Herb Remedy

Thank you Michelle. Really grateful for the review.

Rated 5 out of 5 stars

The Little Herb Remedy 🌿 are amazing

The Little Herb Remedy 🌿 are amazing. I couldn't believe how quickly my order arrived.
They're also always there, to answer any questions with things you need to know.
What I brought, is and feels wonderful on my skin, and it's all natural ingredients to ✨️

November 14, 2025
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Reply from The Little Herb Remedy

Thank you for the review! Very kind of you.

Rated 1 out of 5 stars

an appreciated apology

Thank you for addressing my concerns for late delivery of goods, it is appreciated. goods have now been dispatched. a learning Curve I am sure, and probably not a true reflection of this Company, just unfortunate miscommunication. I will add a new review when goods have arrived

October 23, 2025
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Reply from The Little Herb Remedy

Hi Jayne, I'm so very sorry - it seems your order is one of those recently delayed due to a supply issue with certain essential oils - this should have absolutely been relayed to you sooner and for this I am sincerely sorry. Having customers waiting for orders to be delivered is certainly not inline with the level of customer service we usually provide and pride ourselves on. I can see that your order was dispatched 2 days ago so hopefully it is now with you. Again, apologies for the delay - we hope you love using your products! Best Wishes

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