Jaystravels Reviews 137

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service, helped us with flights last minute. Very professional in the way they communicate and keep you assured throughout. Will always book with Jays Travel!

Rated 5 out of 5 stars

I recently booked a trip through Jaystravels.co.uk and was thoroughly impressed with their service. The team, especially sukhdeep went above and beyond to make the experience smooth and hassle-free.... See more

Rated 4 out of 5 stars

I recently booked a trip through Jaystravels.co.uk and was thoroughly impressed with their service. The team, especially Aman, went above and beyond to make the experience smooth and hassle-free. They... See more

Rated 4 out of 5 stars

I’ve bean a customer of Jays travel for some time, even my parents used to purchase their travel tickets from them. Sonia, has been there for some time and she always greets with a smile, feel... See more

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Passport Agent
  5. Tour Agency

Written by the company

Jays Travel is a young and dynamic independent travel agency based in West Midlands, established in June, 2008 under the efficient leadership and guidance of our great leaders. Their rich knowledge and experiences of more than 3 decades in the respective domain has helped the company to acquire specialization and offering varied travel solutions for business and leisure travelers. We aim at giving you the finest experience at the best prices along with unsurpassed services, unlike any other in the business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Sonia at Jays…

Great service from Sonia at Jays Travel. She has been very professional with great communication helping us to arrange everything with wheelchair access. Really excellent customer service, I would highly recommend Jays Travel!

October 27, 2023
Rated 5 out of 5 stars

Sonia was extremely helpful in keeping…

Sonia was extremely helpful in keeping us informed on flight costs for our trip in 2023 which allowed us to book the flights with confidence.
Jays staff are courteous and polite in assisting customers to make informed choices.
Additional services like Visa are promptly and timely to ensure you have no issues in going on your journey.
I recommend Jays travel to anyone wanting a smooth transition from inquiry to flights.

September 22, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look