JayWay Travel Reviews 

I would enthusiastically recommend JayWay to anyone I know. My wife and I came across them while doing research for a trip we were planning through Central Europe for our 25th wedding anniversary, and from the first time we contacted them through the end of our trip, they were responsive, helpful, and attentive to all of our requests and needs. Everything they planned for us went very smoothly, from our airport transfers, to our hotels, to our walking tours and excursions. We had a very busy and active trip, and we did not have to concern ourselves with even one logistical thing the entire time we were traveling. Whenever we had a question or needed assistance, our Central Europe based local contact was on top of it and made sure we did not have to stress even a little. They have a terrific, user-friendly online interface that allows you to easily see everything you have planned, and gives you all of the information you will need while you are on your trip to fit in with the local culture, to find your way around, to get good food, and to make sure you don't miss a thing. We will definitely be contacting them the next time we travel.

Amazing experience from beginning to end. Would definitely recommend using Jay Way for all of your travel needs.

Jayway took the time to understand what was important to us. The hotel recommendations were spot on! The transfers could not have been anymore efficient! Also utilized many of their suggestions for things to do & places to eat. Totally stress free vacation! They arranged a private 8hr boat day around the whole island of Ischia which was the highlight of our trip- simply amazing!!!

We used JayWay Travel for our first European trip and I don’t think I could ever travel another way. From the start, Art helped us narrow down our ideas to choose Portugal, and gave some great advice that could only come from a seasoned traveler. He helped us customize our trip to our interests and answered our many questions. Their website was user-friendly and gave thorough information to help us choose our accommodations and daily activities.
Once the trip was set, we were handed off to our city host, Maria. She ensured that all of our activities were confirmed and asked further preferences to make sure we were comfortable with our day-to-day schedule. When we arrived, we were escorted to our hotel and met in person by Maria in our lobby. She reviewed the itinerary and gave recommendations that were very helpful. Throughout the trip, she checked in with us to make sure everything was going as planned. It was such a comfort knowing we had a personal contact in the city! Everything ran extremely smoothly and everything we did was five-star worthy. We highly recommend JayWay Travel!

I have traveled with Jay Way to Croatia Italy and Greece. Exceptional /professional/ service. All tours /hotels/transfers/tour guides/ drivers/restaurant recommendations were perfect. Plus having a contact person in each country for support.

My husband and I used JayWay to plan our 10 year anniversary trip to Europe. We wanted an agency that would provide us with a customizable experience, avoiding the "tour bus" group experience. JayWay not only delivered on that experience but exceeded it. From the very initial planning stages through our return home, JayWay went above and beyond with their services. Communication was excellent; we always recieved prompt responses and their customer service was top notch. Everything went very smoothly during our trip and our local representative, Adam, always made sure to check in with reminders and information related to our itinerary. Although we never encountered any issues during our trip, it was comforting to know that we did have someone who would be happy to problem solve. It is clear that JayWay vets their vendors throughly; all of our drivers/transfers were early, the excursions were selected were excellent, and the hotels were all as described/expected. Having the "Guest Page" was such a wonderful resource to have throughout the trip preparations and during. The resources and information that JayWay provided on the Guest Page made everything such a breeze and helped us be informed travelers. We are so thankful that we selected JayWay to make this trip memorable and cannot imagine traveling without them in the future!

Every aspect of our trip from initial planning to the time we left Italy went so smoothly. Melita helped us with planning and Andrea was our in Italy advisor. He met up with us upon arrival and checked in with us daily, even arranging coverage on a day he wasn’t working. He was able to troubleshoot a few minor things and arranged take away breakfasts on a few early days. Our 2 days with Daniele were great. He helped us find information on our family that immigrated from Tuscany in the 1920’s and we were fortunate to find relatives still living in their hometown! It was a spectacular day ! So thankful to have Daniele’s support. We would book with Jay way again in a heartbeat!

JayWay planners pulled together a very nice 5-day experience in Cortina d’Ampezzo for me and a friend. We wanted to undertake moderate half-day hikes to see some of the classic views and they arranged a fantastic guide for us who customized everything to our interests and abilities. They also arranged a private driver to/from Milan, our 5-star hotel and all transfers. It was seamless.

My longtime best friend and traveling companion and I are indeed Jayway fans. During the preliminary planning stages of our trips our Jayway agent is always successful in getting to know us on a warm and friendly level. This makes tailoring for us and booking our travels nearly foolproof. We often know exactly where we want to go and what we want to experience - but Jayway makes that happen and more - suggesting things that enhance our adventures all while being aware of our likes and dislikes.
We have had so many memorable experiences with Jayway drivers and guides who are always at-the-ready, adaptable and so very knowledgeable. Having an always reachable Jayway personal contact in each city we visit is absolutely invaluable - from last minute restaurant reservations to arranging for a difficult to find private doctor during a medical emergency in Milan (thankfully it ended well) is not only a convenience but proved to be crucial.
Our travels overseen by Jayway in Spain, Portugal, Italy and Switzerland have made our extraordinary experiences as effortless as possible.

Excellent and timely service! Ciaran and Neil were very cooperative. Neil's daily TMs with detailed itinerary and suggestions for activities made each day of our trip very comfortable and stress free.

We took a trip to Italy and used JayWay to help plan our vacation and it was the best decision we ever made! It was such a seamless and smooth experience- from the pre planning to the execution of the trip! Their secret weapon is the local contact that you can text/call once you get to your destination-it made everything totally stress free! We will be using JayWay again for our next vacation!

Although we were traveling on a somewhat modest budget, we were treated like VIPs. Our accommodations certainly exceeded our expectations and our travel guides were simply amazing!

Our two-week excursion to Croatia was effortless! The trip planning was meticulous from the city-to-city drivers to the ferries. Our travel planner in Croatia was available whenever we needed to ask a question or confirm a connectionThe drivers were professional and knowledgeable providing not only transportation but commentary as well. Always on time, we never had to worry about making it to our next stop. The tour guides were excellent, too. We loved the boutique hotels that were within walking distance of the major points of interest. This was our second trip with Jayway, and I am sure it will not be the last!

From arrival to departure, Jayway ensured all travel transfers, excursions and tour guides were on time and top notch!

Everything was smooth from start to finish. The initial plan was made effortlessly with many helpful suggestions for hotels, excursions and restaurants. Lots of wonderful information gave me to the tools to make informed decisions for our vacation. Everyone we dealt with once in Europe was fabulous from the agents to drivers to tour guides. Highly recommend splurging for the service of someone taking care of the details for a trip with lots of nuances.

The attention to every single detail was spot on. Loved the website created specifically for our trip that had an unbelievable amount of information that we could refer to whenever necessary. Our travel expert really listened to what we were looking for in a trip and definitely delivered.

Remarkable trip made so much more enjoyable by JayWay and their team! All the arrangements (tours, lodging, transportation, etc.) were great! We had a wonderful time and will look to JayWay in our next trip!

Details! Details!
A wonderful presentation of the historical politics and families, culture and food that made Italy a fascinating and romantic country.
Our guide was amazing. He shared a depth of knowledge with our group which enhanced my experience beyond my expectations.

Planning our trip was through jayway was the best choice we made. After trying to plan a multi 4 City vacation across the northern Italy area on our own we found ourselves lost with the amount of planning and options available online. We decided to try jayway and it was perfect . Once we explained what we want they devised an itinerary including hotels, transportation services and tours using their network of contacts. The trip was fantastic right down to the finest details

We would recommend JayWay Travel to anyone! We had an amazing experience from start to finish. The initial experience of planning the trip was so easy to navigate. Our trip was full of awesome tours picked by JayWay that exceeded our expectations. We loved our tour in Naxos, Greece especially that provided us with an extremely authentic experience. We had zero issues with planned activities or transfers. Would highly recommend.